Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... See more
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Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... See more
Company replied
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... See more
Company replied
Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
Company replied
Company details
About Scentstore
Written by the company
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Scentstore Expert Fragrance & Beauty Retail
Written by the company
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Contact info
10-11 Cathedral Lane, TR1 2QS, Truro, United Kingdom
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4.9
Excellent
2K reviews
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Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re delighted to hear you were pleased with both the product and the value for money.
We really appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Happy
The website was easy to navigate and my purchase arrived swiftly and safely. Thank you
August 19, 2026
Reply from Scentstore
Hi there,
Thank you for the lovely 5-star review! We’re delighted to hear you found our website easy to navigate and that your purchase arrived swiftly and safely.
We really appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
I only order my perfumes and…
I only order my perfumes and aftershaves from scentstore there always very quick to send out my order there the best thank you scentstore
July 16, 2026
Reply from Scentstore
Hi there,
Thank you so much for your wonderful 5-star review! We're honoured that you choose Scentstore for all your perfumes and aftershaves. Your loyalty means a great deal to us.
We're delighted to hear you've consistently experienced quick delivery, and your kind words about our service really make our day. Thank you for your continued support—we look forward to sending your next order just as quickly!
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted to hear you’ve found our service consistently efficient. Providing a reliable experience every time is something we pride ourselves on.
We truly appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Great range of products
Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
June 22, 2026
Reply from Scentstore
Hi there,
Thank you for your wonderful 5-star review! We’re delighted to hear you enjoyed shopping with us and that you’re loving Ô de Lancôme — it’s such a beautifully fresh fragrance for the summer.
It’s great to know the complimentary fragrance samples were a nice addition and that you were happy with our delivery updates and careful packaging. We always aim to make every order a great experience from start to finish.
Thank you for choosing Scentstore. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re so pleased to hear you were happy with the speedy delivery, quality packaging, and excellent price.
Your kind words mean a lot to us — thank you for choosing Scentstore, and we hope to welcome you back again soon.
Warm regards,
The Scentstore Team
great service
May 5, 2026
Reply from Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted to hear you were happy with the service — simple feedback like this means a lot to the team.
We truly appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Great price and prompt delivery.
Great price and prompt delivery.
Would definitely use again in future.
March 30, 2026
Reply from Scentstore
Hi there,
Thank you for your fantastic 5-star review! We’re so pleased to hear you were happy with the great price and prompt delivery.
It’s lovely to know you’d choose us again — we truly appreciate your support and look forward to welcoming you back to Scentstore in the future.
Warm regards,
The Scentstore Team
Really easy to order
Really easy to order
Purchase arrived in good time
Very straight forward
March 23, 2026
Reply from Scentstore
Hi there,
Thank you for your fantastic 5-star review! We’re so pleased to hear you found the ordering process really easy and that everything arrived in good time — simple and straightforward is exactly how it should be.
We truly appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Gift
Product bought as a gift and the recipient was very happy. I was especially impressed by the gift wrapping outcome from the option that was available
March 11, 2026
Reply from Scentstore
Hi there,
Thank you for the wonderful 5-star review! We’re delighted to hear the gift was so well received — that’s always the goal.
It’s especially great to know you were impressed with the gift wrapping too. We put a lot of care into those finishing touches, so your feedback really means a lot.
Thank you for choosing Scentstore — we hope to help you with more perfect gifts in the future.
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for your 5-star review! We’re really pleased to hear you’re happy with your purchase — that’s exactly what we love to hear.
We truly appreciate you choosing Scentstore and hope to welcome you back again soon.
Warm regards,
The Scentstore Team
Item arrived exactly when stated in…
Item arrived exactly when stated in perfect condition. Good price, very happy to recommend
February 26, 2026
Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re delighted to hear your item arrived exactly when expected and in perfect condition. It’s great to know you were happy with the price too.
We truly appreciate your recommendation and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Quick delivery
Quick delivery
Good price
Love this perfume
Easy to order via website
February 23, 2026
Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re so pleased to hear you loved your perfume and were happy with the good price, quick delivery, and easy ordering through our website. That’s exactly how it should be — simple, efficient, and great value.
We truly appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for your lovely review! We’re so pleased to hear your aftershave arrived quickly and that you were happy with the service. That’s exactly what we aim for — straightforward, efficient, and reliable.
We really appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for your brilliant 5-star review! We’re so pleased you found our prices competitive and were happy with the service and fast delivery. That combination is exactly what we aim to deliver every time.
We truly appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Top Notch Company
Easy to use website. Happy with purchase, good price and quick delivery. Kept me updated when item was dispatched and due for delivery. Excellent service all round. Thank you!
January 16, 2026
Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re really pleased to hear you found our website easy to use and were happy with the price, delivery speed, and order updates. Providing clear communication and a smooth experience is something we take seriously, so your feedback means a lot to us.
Thank you for choosing Scentstore — we truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Scentstore Team
Reply from Scentstore
Hi there,
Thank you for the 5-star review! We’re glad to hear you were happy with the fast shipping — getting orders out quickly is something we take seriously.
We appreciate your support and hope to see you back at Scentstore again soon.
Warm regards,
The Scentstore Team
A Great Service
Speedy delivery, items were well packed. I would purchase from this retailer again.
December 30, 2025
Reply from Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re really pleased to hear you were happy with the speedy delivery and careful packaging — we take a lot of pride in getting those details right.
We truly appreciate your kind words and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
The order is dispatched straight away…
The order is dispatched straight away and it is package with care.
December 10, 2025
Reply from Scentstore
Hi there,
Thank you for the lovely 5-star review! We’re delighted to hear your order was dispatched straight away and packaged with care — that’s exactly how we believe things should be done.
We really appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
It was very easy to order.
It was very easy to order.
And the perfume came beautifully wrapped.
Unfortunately the design of the bottle didnt look as advertised.
December 8, 2025
Reply from Scentstore
Hi there,
Thank you for taking the time to leave your review and for sharing your experience. We’re pleased to hear you found the ordering process easy and that your perfume arrived beautifully wrapped — that’s reassuring to know.
We’re sorry to hear about the disappointment with the bottle design not matching what was advertised. From time to time, brands do update their packaging, and stock supplied may reflect the latest design from the manufacturer. That said, we completely understand how important presentation is, and we appreciate you flagging this.
Thank you again for your feedback — it genuinely helps us improve and set clearer expectations for our customers.
Warm regards,
The Scentstore Team
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