I have made my first and last order at scuba.com.
I bought a diveknife and a regulatorbag. The reason why I ordered at Scuba.com was that I could get at titanium dive knife with no sharp end. The regulatorbag was available at diveinn as well, but they did not have that kind of knife at same price.
This is when I found out that they charge a "Scuba.com International $250 Order Minimum Service Charge" on $25.00.
What a fucking joke - i still pay extra for the freight, so why a international minimum order fee.
I placed my order, I put my own adress as billing adress and my work adress as delivery adress.
No word from scuba.com - I contacted the to find out that they where holding back my order, since delivery adress did not mach my credit card adress (suprise). That why you have a shipping and a billing adress.
So I got it delivered at home instead.
But my problems where not over. The 09-08-2012 23:22 I got an e-mail, saying they changed my knife to a regular titanium knife, with a sharp end, and I should contact them if it where a problem.
At 02:51 10-08-2012 they shipped my order.
So i had under 4 hours to contact them and complain about the change of knife and this is in the middle of the night.
Poor poor and expensive service.
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