Great service even buying last minute still got ticket in loads of time recommend to anyone ! And I saw the awesome thirty seconds to mars ! Made my year !
I was a Seatwave virgin, but the process was simple, easy to use and follow. I chose my seats and was happy to pay the asked amount. The seats were excellent and the Seatwave communication throughout was reassuring. i will always use Seatwave as my first stop for tickets again.
i did not receive my Jake Bugg ticket until the day before the event which was very inconvenient because i had to change plans i had made so i was at home, i have been to other gigs recently and used several other companies in which i had received tickets 4-5 weeks in advance, if they can do it why can't you? the gig was brilliant by the way
I have to say that I was a little nervous of buying tickets from a resale site, especially given the high number of negative reviews for this website and others.Those nervous thoughts continued until we were scanned in to the venue and show began - but as it turned out those worries proved unfounded on this occasion. I purchased 2x tickets for my wife and I to see Micky Flanagan at Cardiff Motorpoint Arena as we had left it a bit late and only single seats miles apart were still available through the Box Office. I managed to obtain front row tickets at only slightly over face value through Seatwave, which were e-mailed to me straight away and we got in to see an excellent show with no problems at all, so I can only advise on my positive experience on this occasion.
Even though they charge buyers £9.99 for UPS shipping, they tell sellers to post with Royal Mail AT THEIR OWN COST.
When asked about this, they claimed "As per change of policy, since July 2013 we are no longer refunding postage fees to sellers. Sellers are advised to include the shipping cost in the price of the tickets they list for sale on our website, at the moment of listing them. "
This is rubbish, because they never inform sellers that shipping costs are to be included in the ticket price.
Even their Terms and conditions state:
4.4. Pricing: You can list your tickets for sale with us at a fixed or reducing price, which does not include handling & postage (we will calculate that and add it to the Buyer's shopping cart).
They are basically ripping sellers off and keeping the £10 that they charge buyers for shipping.
I recently bought tickets to see my favourite band support bring me the horizon, pierce the veil. The tickets were sold out and after looking at a few websites I found that seatwave was the cheapest for the tickets and it also had a good choice of tickets, standing and seating. I only paid around £30 for a sold out gig which I was very pleased about. The tickets arrived a little late but on time. I will be using seatwave again as it is quick and reliable.
Koko is perfect, not small and not huge. The sound system is loud and perfect. There was a drunk guy making trouble but a security put him outside. The opening band was INCREDIBLE and I have no words to describe how awesome was HIM.
Great job everybody.
Seatwave offers a fab service and allows you to get tickets for sold out gigs at great prices.
I booked two tickets as a surprise for my partner. Seats were great and saw all the action.
Would definitely recommend Seatwave and will use you again!
Bought tickets at discount price just a few days before concert. Picked tickets up at Seatwave at Mercure hotel in Manchester not far from venue, the collection time was 3-6pm as the coach we where travelling on was arriving later I phoned hotel who arranged for tickets to be collected from reception on arrival. Excellent customer service and smooth transaction, well done Seatwave will definitely use again.
All went well with the setting up of the sale, good notification of when the tickets had been sold. However, the payment was not made within the stated 10 days, hence only 3 star rating. (I am still waiting for my payment. I have been in contact with Seatwave and expect a positive outcome soon.)
We were unable to go the event we had tickets for as something came up. I was able to list them easily on Seatwave and even upload the e-tickets so minimal hassle. After a week or so, the tickets sold for a little more that we'd paid for them so a 'result'. Money paid straight to my Paypal account. Will definitely use again.
Had booked to see Jessie J at the O2 for her concert, first scheduled last October -2012. Due to all manner of reasons - Jessie's tv appearances and album recording etc the event was then moved two subsequent times but Seatwave kept me well informed by e-mail and when we eventually went to see her on Wednesday evening this week there was no quibble at all at the door that our tickets were A YEAR out of date!!! Thank you Seatwave - I have every confidence in you when booking tickets. The concert was pretty good too!
I raised concerns a few weeks before the event because I didn't believe the seller was genuine. Everyone had received their tickets but me. I was assure that the seller was trusted. I don't believe this was properly looked into at all, and my requests were not really dealt with.
Turns out 3 days before the event he admitted he didn't have the tickets which I'd paid over double the price for 3 and a half months ago. I was let down at the last minute and Seatwave's 'alternatives' just weren't acceptable when they still had tickets for the event available online.
It was only after days of complaining from myself that when a seller slightly reduced the price of their tickets on the day of the event that I was offered like for like tickets as a replacement.
The event itself was brilliant and I'm sure most people would have had no problems at all, but beware sellers can lie all too easily on sites like this and you will have to really dig your heels in to get good service in the event of any problems
There was a sale on the booking fee and tickets were only a couple of pounds more than face value. They were great seats and they arrived very very quickly.
I would recommend to anyone, shame the sale on booking fees won't extend to all events!
Tickets arrived on time. The only problem was the original concert for Jessie j got canceled and rescheduled. Seat wave would not refund the tickets. So if we hadn't been able to go on the new date we would have lossed out.
However we did go and had a brilliant time. I would use seat wave again as I would hate to be conned by a bogus site. Overall I am happy to use seat wave again.
I went to nick cave at hammersmith. Order 3 tickets in good time ready for sending. Got them looked good. Had email abd phone nymmber ready if any problem. Got in no problem just awsomenes! :) best consert i have been on. But 3 times the price
Booked two last minute tickets to see John Mayer, and all we could get was a side view at Wembley Arena which we thought was rather disappointing but when we arrived, the venue was great, seats were perfect, we were about 10 metres from John Mayer and we could see everything! The tickets arrived so quickly and Seatwave has great communication by emails! We will now always use Seatwave to purchase tickets without a shadow of a doubt:D
This may turn out to be Fleetwood Mac's final concert. Delayed by technical faults and almost did not happen, the Mac gave their all, and put on an amazing show. From Orkney to Amsterdam to see their final bow, perhaps!
I bought tickets for this gig 4 months ago for a ridiculous price which I paid because I was desperate to go to the gig. so 2 days before the gig the tickets haven't come so I email Seatwave and am told the tickets next to the stage I ordered are not available anymore so can I swap them for other tickets, I had a hotel booked at £200+ so couldn't not go, so I accepted, then I was told I had to now collect them from their London offices meaning a day off work to go there as the office closes at 5. so tickets collected I get to the gig and instead of next to the stage i'm now right at the back and cannot see the band, so for a ridiculous price I now have terrible seats. but on the plus side I have been refunded £10 postage because I collected which doesn't even cover the transport from oxford-London. I am so annoyed
From start to finish, this was the most straight forward and smooth transaction from Seatwave. this was the best show by far I've ever seen, Bruno Mars is an excellent artist and performer. Would do this again and again and again!!! Thanks Seatwave for making this possible! Xxxxx
The seller only sent the tickets on the Friday prior to the gig (gig was on wed), we were told he had sent them special delivery and that they would arrive monday morning! They actually arrived Tuesday afternoon (you can imagine the panic) and they were sent via signed for post which can take up to a week to arrive. Plus the tracking service is only available after 14 days so it was useless to us when the tickets were only sent 3 working days before the gig! Customer service were friendly but it was out of their hands, all they could do is say they would ask the seller what is happening! We got there eventually but a headache in the run up!
Jake was such a competent relaxed talent. Put on such a great show with seemingly no effort. This young man is obviously going to go on to great things. The songs he played from his upcoming album were even better than the first. Have not stopped playing his music since.
I had little concern of getting the tickets early enough. Because of that I contacted Seatwave and got quick and reasonable answer. Well they couldn't tell me that I shall get my tickets earlier than a week before the game but otherwise service was good.
And at the end I got my tickets over a month before the game...
I've used Seatwave before with no problems but that was a while ago and not sure if I bought a ticket differently back then or what.
The point, is that I bought the ticket fine but then I couldn't download the ticket...
It said it was ready for download so I went to login but no account had been made even though I had set one up when buying the ticket. So after re signing up it came up with my booking.
However I clicked the download link and it just opened the same page. I tried several times with no luck.
I then tried my phone and that looked like it found the direct link but appeared to be 0kb so nothing... although I then I got an email saying thanks for downloading it... but I hadn't.
I then tried a different browser... I was using Chrome and I then tried on Internet Explorer and it worked luckily. This took about 25 to 30 minutes.
I then got down to the venue to be told my ticket had been been refunded, but it was sorted out at the box office ok since I thought to print my my confirmation receipt out... again this took another 15 minutes...
I was pushed for time as it was and all this made me miss 50 minutes of the support acts...
I had have a good time but the hassle did spoil it for me a bit.
PLEASE fix these problems especially the Chrome browser support. This was on a Windows 7 computer.
I'd use the service again but I'm a bit wary of it now. At least I know the work around. Others may not be so lucky. Shame as the first time there was no problem.
Seatwave is easy to use and manage. My only issue is that sellers do not receive payment for their tickets until at least 10 days after the event. Why not as soon as the tickets are sold? Or at least the day after? Could it be that Seatwave are racking up the interest on sellers' money by keeping it in their bank account for as long as possible?
Happy happy girl!! Tom odell was amazing worth every penny!!
Thought the service was great. Helped me track my order, and kept me sane on twitter whilst making sure my seller would get the tickets into the post on time. No easy task as it was 2 days before the gig and we were travelling internationally to get to the venue. Tickets were at an inflated price, and I thought it was a little high given the original value of them, but I have no other complaints whatsoever, and would be happy to recommend seatwave to friends who simply have to go to their event, and don't mind paying extra to do so.
I bought two tickets for John Mayer at the 02 in London, which were competitively priced and in a good location. It was easy to pick up the tickets at Seatwave's collection centre at the O2, so I wasn't worried about the tickets getting lost in the post. I was pleased with the transaction and would use them again.
I bought Bayern Munich tickets for my boyfirends birthday at a reasonable price. We we travelling to to Munich near to when the tickets were due for delivery. There fore had them delivered to the hotel who accepted on my behalf. A fantastic, easy and reliable service.
Seatwave provided an excellent service at a competitive price and the Jake Budd concert at the BIC was great. He's a good guitarist, an fresh, excellent songwriter and a great stage act.
Seatwave have made it possible for me to see three top quality concerts all with excellent seat positions and with no hassle at all. Tickets are delivered on time and the seat locations are as described. Excellent service every time.
Thank you Seatwave.
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