Seatwave reviews

Very robust process for buying and selling tickets

The best site for buying and selling tickets. The UPS collection service is highly reliable and I felt confident all was under control. Instructions were very clear and communication was good
Much better than the other sites out there (especially Viagogo who are awful!!)

Very smooth process for selling tickets

My only previous experience with seatwave was when searching for tickets for sold out gigs. In these cases it seemed it was just a way for touts to flog massively overpriced tickets so I didn't have a high opinion.

We had four tickets to see Eddie Izzard in Brighton. However some nice friends paid for us to fly to the US for a 40th birthday party that weekend so they were going spare. As they were electronic tickets for a town I didn't live in I didn't have much hope that people would be willing to chance buying them via ebay. When I looked on seatwave I saw there were plenty of well adjusted people selling spare tickets at face value plus admin fees, so I thought I would give it a go. I listed the tickets two weeks before the gig.

The first two sold in the first week. Although all four tickets were in one pdf, seatwaves website can remove just two tickets and send them to the buyer. The second two sold the day before the gig and I was able to upload them separately from dropbox via my mates laptop in Las Vegas. Very well designed!

The money is held in escrow until the buyers confirm they were able to attend with the tickets sold (or after 10 days if no reply). The money was in my paypal account five days after the gig finished.

Can't fault seatwave for selling tickets. They can't guarantee the tickets will be legitimate or, in the case of electronic tickets, won't have already been used but it does mean the buyer can get their money back if this does happen.

supplied FAKE tickets. Avoid buying!!!

Bought tickets to Rodriguez only to have them turn out to be fake. We turned up at the concert and the tickets didnt scan and the box office said sorry these are not yours!!

AVOID AVOID AVOID

Unødigt spændende

Jeg rykkede for billetter hele ugen op til koncerten som var i Holland,
de blev leveret dagen før på vores hotel i Amsterdam. Det er meget dårligt at
de trækker den så længe, vi kunne jo være taget forgæves afsted. Da de så kom,
var det print selv billetter i sort/hvid. Dem kunne de bare have sendt på mail, så var
de 20 €uro for forsendelsen sparet. I øvrigt total overpris, på spillestedet kostede en billet 14€. Seatvawe tog 35€ + kommision 12,6€ og forsendelse 20€, vi skulle så tilmed betale 5€ for medlemskab på stedet for at blive lukket ind. Dyre billetter og
dårlig performance.

Trouble-free way to sell unwanted tickets.

I bought concert tickets a year ago and forgot all about it when booking a holiday, so was forced to try and sell the tickets. I came across Seatwave on the web, and offered the tickets for sale. Someone bought them and I posted them off straight away, and eventually received the cash for them from Seatwave after the concert had taken place.

The only thing I have an issue with is why I had to wait until after the event to receive my money. The buyer had the actual tickets in their possession for a few months beforehand and had presumably paid Seatwave for them, so why couldn't I be paid right away?

Apart from that, I think Seatwave offers a valuable and relatively pain-free experience.

Does exactly what you'd want, quicker and more easily than expected.

I had always been very weary of using seatwave and other similar services for fear of tickets been falsified and losing vast amounts of money, not to mention playing into the hands of ticket touts.

When The Postal Service came to town and instantly sold out, however, I reconsidered. Being a long-term fan, I was willing to pay anything to get to the gig.
I was pleasantly surprised to find that ticket were being sold at (or close to) face value, by individuals who genuinely had to give up their tickets for one reason or another. The service charge was reasonable, and my etickets were available for download almost instantly after payment.

I would definitely reccomend the service to anyone desperate to get a ticket to that one gig they've been waiting for.

EXCELLENT

CUT ABOVE THE REST

Have usef Seatwave loads of times with no issues until now.

Seateave is great if you are happy paying higher prices to get the best tickets when the venues are already sold out. This time however the tickets we purchased were stolen and we found out when we got to the venue, luckily management were aware of the probkem and had addrd extra seats to accomodate although we had to buy the tickets again!!! I will be applying for a refund from Seatwave as soon as the Theatre have sent through an email confirming what happened. Hopefully Seatwave will sort out a refund.

great price

Excellent, highly reccomended. Ticket was even cheaper than the face value and it was sold out. A++

Great overall experience

Desperate for Lana Del Rey tickets and got them here for just £5 per ticket over the face value! Result! Purchased only a week before the event, Seatwave kept me up to date and assured all was in hand and I would have the tickets prior to the event. Arrived in time and no issues upon entry at the arena. Great show, Lana was amazing! Only negative is I was charged by Seatwave for a UPS delivery service but Royal Mail was used at half the charged price. Overall, would use again if I'm late buying tickets again!

Fantastic!

I bought tickets from a seller on here for alt-j tickets at Nottingham rock city as a Christmas present for my boyfriend.
I'd heard horror stories about dodgy ticket sites taking money and not sending tickets and as a result of this customers are not getting refunds through certain loopholes etc, and was apprehensive (as the tickets I was after were quite expensive ones as it was a sold out tour) however; after reading the already fantastic reviews about this site I was put at ease.
The tickets I ordered were delivered a full two months before the gig date and my whole experience was easy; following payment I received regular updates regarding the whereabouts of my tickets and when I could be expecting them, with no false promises of 'your tickets will be with you immediately' as other sites I have used have told me leading me to think something was wrong when they hadn't arrived. The whole process was professional and honest and as a customer I felt looked after on the whole.
I would definitely recommend using seatwave as they have proven to have the most reasonable prices and are the safest to use.
A really great experience!

Outstanding and constantly safe

The concert was outstanding, as was the service/process of purchase.
Having used Seatwave on more than one occassion the realisation that the transaction is allays safe and secure with only genuine tickets being sold inspires confidence.

Best night of my life!

I tried desperately, for what felt like an eternity to get hold of two Beyonce tickets for my best friends 20th birthday, but to no avail. We are both HUGE fans and would have literally sold our souls to get tickets. However this was not necessary as a radio DJ friend of mine (reliable source) recommended SeatWave to me.
After excitably searching through what was an easy, well laid out website , I registered and became a member within seconds and found two amazing seated tickets. In hysterics, of course I booked them.
Moments after booking I received a confirmation email listing what I had booked, what will happen next and just generally all the information I could possibly have wanted AND reassurance that if I had any further questions or concerns then I could email them at any time. Of course I emailed them asking every question under the sun regarding anything that could possibly go wrong and they were fantastic! They replied to both my emails within a matter of hours and my calls where answered and dealt with in a professional yet friendly manner. Although they must have thought I was a crazy fan afterwards (I am) I was left calm, confident and excited. It was all legitimate.
I received an email 2 weeks before the event to say that my E-tickets were ready to download. I followed the steps in the email, printed off my tickets (a few copies in case I lost one…or two) and from that moment I was even more beside myself as the tickets, to my surprise, had access to the O2 VIP suite (sheer luck)
My best friend and I saw Beyonce live in London on Saturday the 4th of May 2013 and beforehand we enjoyed a few cocktails in the exclusive VIP O2 lounge.
I had absolutely no problems using SeatWave, the customer service I received was absolutely superb. I would have no hesitation in recommending them and I will definitely be using them again.
We had the best night and it will be one of our fondest memories for life.
Thank you SeatWave xxxx

A+++

Never a problem when booking, fast and secure delivery, also look here when need a gig ticket

Perfect

I get my ticket really quickly so everything was fine! :) I can only recommend this site.

Perfect

No problems easy to use great service

Tickets

I was extremely apprehensive about using this service, and was paranoid up until the event started! The tickets arrived within 48 hours, which was amazing. The seats were good and I had a great time at Beyonce, my only reservation was the arrangement fee, which is a bit steep especially when you are paying for marked up prices anyway!

Other than that, no issues, would definitely use it again IF I was unable to get tickets to once in a lifetime gigs such as Beyonce!

Good service. Was impressed.

We paid £500 for 2 tickets to see beyonce. We were in the standing area at the bottom. We were very lucky and managed to get right to the front. For me personally it was worth every penny as we had an amazing time . The only complaint if any is tickets only arrived about 3 days before the event. This was a bit stressful as. I was concerned they were never going to arrive. However when I contacted seat wave with my concerns. They contacted me immediately with a delivery date. They came on the day they said albeit very last minute. Would recommend. Just make sure you check where the seats are that you are buying. As it does tell you. Don't assume that because you've paid alot if money your at the front . Check first.

Excellent Service

Excellent service, Great seats, quick delivery. Very impressed with the whole thing from start to finsih.

Fast and good seats!

I got the ticket the next morning, so it was very fast. And i also got a good seat. Only weird thing was, my seat number was on a different block, then the block which was on my ticket. But it was still a great seat and i really enjoyed One Direction in Ziggo Dome!

Perfect seats Perfect Company Thank you Seatwave

What a fab day we had on Sunday at The Armed Man, Royal Albert Hall. When we booked the tickets thru seatwave I never thought it would be that easy. The seat position was wonderful, the price excellent and delivery very quick. Never done this before and once we were seated I knew we had done the right thing. Those first few notes from the orchestra hit you and the whole performance was like that. Can't wait to look on seatwave website again to see what else we can find.

SO happy with Seatwave customer service!

I live in the US and was coming to the UK for a trip, and I was very excited to see Two Door Cinema Club and CHVRCHES at Alexandra Place. Problem was, the show was sold out and I needed to buy the tickets only two days before I left the States.

I was going to be in the UK for only 4 days (then a quick trip to Paris, and back to London on the day of the show). The ordering process was easy, but the delivery time, as automatically scheduled, was going to have the tickets arriving after I had already left my first London hotel. I was worried about not receiving my tickets, so I emailed Seatwave customer service, and within just an couple hours, I had a response back assuring me that they had spoken to the seller personally and that I would definitely have my tickets to my hotel on time.

Sure enough, when I checked in in Soho, there were my tickets, hand delivered to the front desk! And not only that, Seatwave followed up immediately to make sure that I got them.

I would DEFINITELY use and recommend Seatwave again! Buy with confidence!

tickets arrived so quick

Very good experience ordering tickets for Pink with seatwave, easy to order and tickets came so quick will defo use again

was an amazing concert and great service tickets came within a few days

Was a great concert best so far just next time I will have in mind not to sit near the stairs high up as the saftey bars was in the way a bit but other than that in was fab :-)

I will use this again and again because you can trust them!

WWE Raw London O2 tickets arrived fast and perfect. A+++++
Recommendable and NOT as shitty as viagogo where people get ripped off all the time.

disappointed with the seat locations

Spent over £270.00 on tickets for Ildivo to be given, bog standard seats at £35.00 a ticket. Feel very cross and let down by this. Feel like i have been ripped off. I could have got better seating with just normal tickets. Complaint to follow.

easy way to get ticket

no problems getting the tickets

Good service, no problems, would use again.

I used Seatwave for the first time to buy tickets for the Pink concert in Manchester this month. I was a little apprehensive about using them especially I was paying a premium price. I need not have worried though, the tickets arrived in good time, the seats were great and my daughter had a fabulous time. I would use Seatwave again.

Smooooooooooth!!!!

Bought Pink tickets online whilst on the move and found Seatwave the speediest and easiest to purchase from. have used them several times and would recommend to anyone as their fees are far more reasonable than other sites... The gig... absolutely awe inspiring xx

Top tickets for One Direction

After missing the One Direction shows in Newcastle due to being on holiday, I tried Seatwave last minute for their Sheffield shows, as my daughter was clearly gutted after chatting to her mates on her return from holiday. I used Seatwave and got some tickets 2 days before the show. They were e-tickets and were downloadable within an hour of purchase. Having never used Seatwave I still had reservations but tickets were valid and better than I could ever imagined, almost front row, one very happy daughter and mam despite having to pay 3x face value, as the quality of the seats meant it was well worth it. The morale of the story is you can trust Seatwave and if your show is sold out this is the best way to get tickets.

Excellent

This is the second time I have used seatwave for tickets.For both Frankie Boyle and Pink last wknd in the o2 Dublin. On both ocassions I have found seatwave to be on the ball both with customer service and on ticket delivery. Obviously I paid over the odds for the tickets but I know that the price is set by the seller and seatwave have a comission. To be honest this is to be expected.Got great seats everytime. Delighted that I chose etickets this time as I got them to download within days.Tks again all at seatwave.

Got great seats for the Meatloaf concert

We decided late to go to the Meatloaf concert in Birmingham. After scouring the net and coming up empty handed, we found Seatwave. 4 tickets in the central block 8 rows from the front. Perfect. Of course we paid much more than the face value, but what do you expect for good seats at a sell-out concert and that's down to the seller. Transaction went through with no problems at all, we even emailed to check one point and got a quick and clear response. I would use seatwave again.

excellent service

easy to use site tickets came in plenty of time for the event and were situated exactly where we expected. smooth transaction and communication thoughout would definately buy again. bought 4 tickets and everyone enjoyed the event. happy customer. :-)

PANIC!

Was waiting for my tickets till the last day even though I was promised to receive them by the start of the month. We got there and realized that we had payed a huge overprize compared to the alternatives given. Unethical business methods.

Unethical company, avoid at all costs

Unethical company, avoid at all costs. If you want tickets go to an ETHICAL company such as www.ticketmaster.co.uk.

is shameful

I bought two tickets to a football game that I never received but I was charged anyway.
If you want to be cheated buy on this site

"Beeing cheated"

"Beeing cheated"

We've book the tickets in December last year.
The vere extremly expensive nearly £800 for two.
Luckly after contacting Seatwave we get tickets delivered on the day of the event to the hotel - but not the seats that we paid for.
Insted of the best seats next to the stage we have received tickets very far from it.
It is now nearly a month and we still didn't get the money or any sort of solution from seatwave.

I'm contacting them everyday but without any success.

I don't think that this is accaptable.

On the end we didn't enjoy it the party, people that pay £50 for their tickets had better view.

Great Service

I have bought and sold tickets with these guys, and never had a problem. When selling tickets they even arrange a UPS collection from your door to collect them. They make it very clear what type of tickets you're buying too, and how quickly you will get them. You can even look at a "virtual view" of what the stage will look like from your seat! Awesome.

Claire Best found this review useful