Ordered ticket last October to see James Blunt (AMAZING!) this April and sat waiting excitedly for them to arrive. With only a week to go I started getting twitchy so called Seatwave to get an update only to find out the seller had kindly sold the tickets twice!! Lady at Seatwave kindly went off looking for more and duly called me back to say she'd found some, checked I was happy with them and arranged for them to be posted. And then.....Royal Mail got involved!! Need I say more! Tickets sent out recorded guaranteed next day delivery so due to arrive Thursday before Easter bank holiday and concert was Saturday. Started tracking them but no updates so called RM who told me they had been misrouted and due to the bank holiday there was nothing they could do and oh by the way we don't care that you've booked hotel and travel which will all be useless now was no tickets! Called Seatwave back who told me not to worry and that RM do this all the time and they would find me yet some more tickets. 5 minutes later they called me to say they had tickets And that they were much better than the first and second ones and that if it was ok I could collect them on Saturday. Seatwave staff were excellent. Really helpful and friendly. Called me back when they said they would and sorted out what could have been a very stressful situation. Thank you so much!!
I ordered tickets for the Gary Barlow concert in the Echo Arena back in December last year and only received them two days before the event. Having paid an extortionate amount for these tickets from them £220.73 which was 100% mark up. Having e mailed on numerous occasions to ask when they would be delivered only to say that they would as soon as they received them. At the end we could have bought the same tickets from the ticket office for less money and less problems about whether they would or would not arrive. Unless you enjoy an arse muscle clenching time then keep well away.
Wanting tickets for Gary Barlow and not able to get them I referred to Seatwave. Reading that it is a reselling site makes me wary but knowing that Seatwave give a guarantee this is far better than risking eBay where many are ripped off. You can search which seats you want and view them on a seating plan which is excellent. So happy I made this discovery and even happier I saw Gary Barlow x
At the last minute, I was frantically searching for good seat tickets to see The 1975 at the Royal Albert Hall, however ordering tickets late on a Wednesday night for a gig on Sunday, I was worried that if i ordered a pair of tickets, they were't going to come on time. Seatwave offered me the best solution, an E ticket. Not going to lie, the only downside is that they were a bit pricey considering the face value, but I wanted good seats to see my favourite band at the very last minute, so I expected to pay more than usual, and searching on various other tickets sites was no cheaper. It took less than 12 hours for my tickets to be available for download via my email and I printed them off easy! I have to admit, i was worried when i got to the doors on the night, in case they were fakes but they weren't and I had a really good night! I like that they offered ticket insurance for a small fee of like £2 which i was willing to pay in case the tickets were fake. What did annoy me was I was charged £21.99 for VAT or something like that and around £5 for delivery fee when i was ordering the tickets online! Didn't make sense, and is the only reason why I'm giving 4 stars instead of 5.
Seatwave's website has clear instructions and is easy to use. Communication is good and everything happened exactly as they said - so if you find yourself with tickets that you're unable to use, head to Seatwave.
Gary Barlow was on in manchester on Monday and we tried everywhere last minute for tickets seat wave had availability and the transaction online to picking the tickets up was so quick And easy I would recommend to everyone
Hi never used this Site Before and was quite apprehensive as there were several similar tickets to mine on sale but I cant fault the way they went about the service they provided explained exactly what I would receive if tickets sold and kept me informed all the way . and luckily for me they sold and was informed what would happen next and payment . would Highly Recommend and use them Again Nick a very Happy Customerrrrrrrrrrrrr
Im November 2013 reservierte ich 2 Tickets für das Spiel Bundesliga FC Bayern - Borussia Dortmund am 12.04.2014 in der Allianz Arena München. Bei der Recherche im Internet wurde es mir sofort klar, dass die Tickets zum Originalpreis nicht zu bekommen sind. Man empfahl mir Seatwave. Ich muss sagen, ich war mit allem (Service, Betretung durch die Mitarbeiterinnen vom Seatwave Help -Team Nika und Mariangela) äußerst zufrieden. Jedes Anliegen wurde sofort und ausführlich bearbeitet und beantwortet. Ich kann jedem das Portal nur empfehlen. Noch mal ist aber zu unterstreichen, dass die angebotenen Preise teilweise sehr hoch sind. Dies muss akzeptiert werden. Es hat alles super geklappt, die Tickets kamen wie versprochen ca. 1 Woche vor dem Spiel und wir sind sehr zufrieden. Immer wieder gerne!
Third time we have used Seatwave and we have been satisfied each time. It is easy to book with them and tickets are either instantly available or arrive in good time. Would use them every time for hard to get tickets.
I biglietti da me prenotati non sarebbero arrivati in tempo per il concerto e seatwave ha provveduto con molta pazienza a farmi arrivare i biglietti in tempo per il concerto proponendomi inizialmente dei biglietti elettronici via mail ma purtroppo ritardando anche quelli mi hanno procurato degli ulteriori biglietti alternativi (con dei posti molto migliori di quelli da me acquistati e molto più costosi allo stesso prezzo di quelli da me acquistati) da ritirare in un punto di collezione seatwave situato vicino al luogo del concerto permettendomi così di partecipare all'evento.
I've used seatwave several times to purchase tickets for various events and I have always found their service to be excellent. I would recommend them to anyone looking for those hard to find tickets in a heartbeat!
I bought my tickets a week before the concert but the seller never sent them to me. I contacted their support team and Seatwave replaced my tickets on the day of the event with equivalents, though not quite as good as the ones I originally bought. Entirely the fault of the seller and Seatwave remedied the problem. Waiting for sellers to send their tickets can be stressful when time is running out but at least Seatwave guarantee a refund if tickets do not arrive.