Shindefender Reviews 

162
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were unhappy with their experience overall. People frequently complained about extremely slow deliveries, missing items, and heavily delayed orders that took several months to finally arrive at their homes. Consumers also noted that customer support was completely unhelpful, unresponsive, and extremely difficult to reach when trying to resolve urgent order issues. However, some reviewers were happy with the product, mentioning that their children truly loved the comfortable fit and practical design. A few other people also felt that the shin guards stayed securely in place and noticeably improved overall comfort during soccer games. Reviewers additionally pointed out that shipping times were often much longer than expected, though the items themselves worked well.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide split in customer satisfaction. While... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding materials and durability. While... See more

Order

Reviewers highlight deep frustration with the order process. Consumers consistently report that goods never... See more

Delivery service

Clients share negative opinions on delivery service, expressing frustration over extended shipping delays and... See more

Customer service

Reviewers mention negative feedback about customer service, highlighting widespread frustration and unhelpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took forever to come. When they did arrive, the shin defenders were so disappointing - the padding is cheap and thin, and the elastic around the top is tight and uncomfortable, to the point that my ki... See more

Rated 2 out of 5 stars

When I Googled 'kids shin pads UK' this company popped up, very slick looking website and various marketing statements about how great the shin defender is. I fell for it, nowhere did it show this... See more

Rated 2 out of 5 stars

Have tried to order, but this magical discount keeps adding more money, £29 for the pads £1 postal protection £.49 post Remove the protection and post goes up to £2, an increase On the order p... See more

Rated 2 out of 5 stars

I ordered two pairs. However, Shindefender only sent me one of them. This was weeks after waiting for the delivery. I complained and they ignored me. I followed up and they finally 'agreed' to look... See more


Company details

  1. Sporting Goods Store

Written by the company

We offer innovative shin guards that combine advanced protection with modern design, ensuring top performance and safety for every athlete.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

162 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.4

All reviews

(162)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

60 days since order… no sign of goods

60 days since order… no sign of goods. Customer support have been contacted 13 times and of no help. Local postal service says they have completed the paperwork but that’s it. I’ve lodged a dispute with my credit card company

August 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Don’t waste your money.

Don’t waste your money.
I purchased for my son, after 2 months the back stitching of one has come apart.
I contacted customer services to be told that as they were outside 30 days there was nothing they could do.
Buy the cheaper versions off Amazon!!

July 27, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed …

Disappointed as the small hexagons move out of place after a while. They did work well for a short time and then now there is no protection in some areas as so many bits have moved out of place and there's no way to put them back properly.

May 20, 2026
Unprompted review
Rated 2 out of 5 stars

When I Googled 'kids shin pads UK' this…

When I Googled 'kids shin pads UK' this company popped up, very slick looking website and various marketing statements about how great the shin defender is. I fell for it, nowhere did it show this product was coming from CHINA.
31 English pounds and 1 week later a red pair of shin defender arrived (photo on my order showed black).
In hindsight I could have ordered same from amazon for 7 pounds.
Nothing special about these and 100% not worth the money.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Very comfortable no issues …

Shinguards recommended by a frind and I bought them straight away. I read reviews after that and didn't count for the best purchese experience.
But...I received the pack a few days ago without any issues (not very fast delivery as expected- around two weeks maybe a wee bit more)
My 6 year old son likes them. You don't need extra long socks. You need just a short ones and shinguards. Very comfy. I can highly recommend. Ordered from Inverness

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use

I ordered 2 pairs of shin defenders but only received one pair. Have tried numerous ways to contact them but am ignored each time. Would not purchase again or recommend

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

I will never order from ShinDefender again

I will never order from ShinDefender again. I bought shin pads, ankle protectors, and the kick trainer for my seven year old. He used the kick trainer twice and the cheap plastic parts on it broke. He didn't even kick it hard. I contacted ShinDefender and they refuse to do anything about it because I bought it more than 30 days ago. Nevermind that the item is obviously faulty. Obviously they don't even back their own product to last more than 30 days.
The shin pads and ankle guards are poorly made and uncomfortable.
Never again. DO NOT WASTE YOUR MONEY!

May 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Extremely poor quality and design

Extremely poor quality and design. Neither the Small or Extra Small I ordered fitted my grandchildren. The under foot strapping is too deep and misshapen and not the design shown on the website. Completely useless and definitely overpriced! Do not buy.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised and expensive returns

The product delivered was not at all like the pictures. To return them (even though clearly a mid-advertised product) you have to pay postage back to China!
Terrible service and very substandard product especially at this price. Avoid!!!

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Hospital visit and stitches

These shin pads are so thin and totally not fit for purpose. My grandson ended up in hospital and had to have stitches after an opponents stud went straight through a football sock and shindefender pad. Needless to say they are now in the bin.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Shin Guards

The shin guards took a while to get delivered, but overall it was worth the wait. I am happy with them, they are fresh, easy to wash, easy to put on. Really great experience with them so far.

April 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam. The padding is so small it wouldn’t protect a quarter of a small child’s leg.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order the ankle strap Shin pads

Do not order the ankle strap Shin pads. They look nothing like the photos on the website and do not fit around the ankle. It's a completely different product. Product is an absolute scam. So far refusing to provide refund for product not as described.

I should have listened to my gut not to order. Shipped directly from China.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

From a BOY mom

All three of my boys love them. They are comfortable enough for the 4 year old and strong enough for the 11 year old who plays goalie! 100% worth it!!!

April 18, 2026
Unprompted review
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Rated 1 out of 5 stars

They use GoFo shipping which will take…

They use GoFo shipping which will take a google map pic of your house, and call it proof of delivery. They are under investigation for fraud. ShinDefender has no phone and use the same pic for proof of delivery. They eliminate all negative comments on Facebook. Scam

March 25, 2026
Unprompted review

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