Service was good but as a first time user I struggled to work out what to do. Website and app aren't intuitive when it comes to finding the information on my packages. There was a query on the value... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sometimes the site seems to have problems in functioning correctly or smoothly, and customer service isn't very easy to contact. Anyway my order arrived fast and almost without problems. Few sugge... See more
Company replied
They always get my parcels managed quickly to my courier as soon as I paid for shipping I wouldn't use anyone else its a great place to have my parcels shipped too because a lot of sellers won't ship... See more
Company replied
For anyone living outside the USA, like Canada. If you wish to import something from a seller that does not ship to canada, then using Ship7 is a great tool that allows you to order, ship to their war... See more
Company replied
Company details
- #19 of 23 best companies in Shipping Company
- #11 of 14 best companies in Delivery Service
- #6 of 9 best companies in Freight Forwarding Service
- #20 of 27 best companies in Logistics Service
- #4 of 4 best companies in Package locker
- #6 of 10 best companies in Shipping and Mailing Service
Written by the company
Ship7 ships your online purchases from the United States, United Kingdom and Turkey to 190+ countries and territories. Sometimes websites based in these countries won't ship internationally, but with Ship7.com you can shop those sites and ship your purchases to our US ,UK And Turkey facilities. It's simple - just enter your Ship7 address at checkout. We'll receive the package for you and re-ship to anywhere in the world. Ship7 ships online purchases from the United States , United Kingdom & Turkey to 190+ countries and territories. We secure low shipping rates. We have exclusive partnerships with FedEX, DHL and more. Start shopping and we'll deliver your goods to you safe and sounds (and fast!). We have more than 270,000 members from all around the world. Join us today! Ship7, make international shopping easy
Contact info
95 Mayhill St, Unit H, 07663, Saddle Brook, United States
- 302 265 0 777
- support@ship7.com
- ship7.com
4.1
Great
972 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TERRIBLE EXPERIENCE CHARGED ME LIKE 280…
TERRIBLE EXPERIENCE CHARGED ME LIKE 280 DOLLARS FROM UK TO UAE FOR 8 WATCHES LIKE WHAT??????????????
September 4, 2026
Ship7 UK warehouse is holding my 2.5lb…
Ship7 UK warehouse is holding my 2.5lb package (1 pair of women's shoes, 2 lightweight tops) hostage in an oversized 18x16x6 box. I paid for repackaging to get rid of the shoe box and they insist this is the smallest packaging they can use for 2 loose shoes and 2 light tops. They are refusing a routine repack to lower the dimensional weight and basically forcing a $200 international shipping fee as if my package weighs 13lbs. Customer service chat "Alex" just keeps saying there's nothing else they can do, meanwhile Reddit and social media are rife with the same stories. Fear I'm being scammed after many successful UK to USA forwards using other services (Forward2Me is great). Please escalate to an administrator who can authorize a standard small carton or mailer bag repack.
September 2, 2026
Unprompted review
Reply from Ship7
Dear Customer,
Thank you so much for your wonderful review! ⭐
We’re truly delighted to know that you had such a positive experience with our service. Your kind words mean a lot to our entire team and motivate us to continue providing the best possible service to our customers.
We sincerely appreciate your trust and support, and we look forward to serving you again in the future! 😊
Regards,
Ship7 Team.
Not intuitive for first timers but worked well
Service was good but as a first time user I struggled to work out what to do. Website and app aren't intuitive when it comes to finding the information on my packages. There was a query on the value of one of my packages and even when I uploaded the information it took a couple of days to get it released.
On the plus side the actual service was fast, the consolidation worked well
August 27, 2026
Reply from Ship7
Dear Richard,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you were happy with the speed of our service and that the consolidation process worked well for you.
We sincerely apologize for the difficulty you experienced while navigating our website and app as a first-time user. We also understand how frustrating it can be when a package is placed on hold while additional value information is being reviewed. Your feedback is valuable to us, and we’ll certainly share it with our team as we continue working to make the process clearer and more intuitive for our customers.
We truly appreciate your patience and kind words about our service. We hope to make your next experience even smoother and easier. If you use our service again, we’d be delighted to have the opportunity to provide you with a 5-star experience! ⭐
Thank you again for choosing us and for helping us improve.
Regards,
Ship7 Team
It was a pretty straight forward…
It was a pretty straight forward process to get my parcel shipped to me.
Thank you for making the user experience easy to follow.
July 27, 2026
Reply from Ship7
Dear Adolph,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found the shipping process straightforward and our platform easy to navigate. Providing a simple, seamless, and user-friendly experience is one of our top priorities, so it's truly rewarding to know we met your expectations.
Your kind feedback means a great deal to our team and motivates us to continue delivering the best possible service.
Thank you for choosing Ship7. We sincerely appreciate your trust and look forward to assisting you with many more shipments in the future.
Regards,
Ship7.
Great experience easy and quick…
Great experience easy and quick process. Delivery came much sooner than anticipated and I appreciate the provider notifying me that my parcels were ready to ship as soon as they received. Will definitely use again
July 18, 2026
Reply from Ship7
Dear Brenda,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had a smooth and hassle-free experience with Ship7. It's great to know that your shipment arrived sooner than expected and that our notifications helped keep you informed every step of the way.
Providing fast, reliable service and timely updates is something we strive for, so your kind words truly mean a lot to our team.
We sincerely appreciate your trust in Ship7 and are thrilled to hear that you'll be using our service again. We look forward to assisting you with many more shipments in the future!
Thank you once again for choosing Ship7.
Regards,
Ship7 Team.
At the end it was dificult but they…
At the end it was dificult but they help me and it was solved
July 10, 2026
Reply from Ship7
Dear Rebeca,
Thank you very much for your 5-star review and for sharing your experience with us.
We understand that the process was challenging at first, and we truly appreciate your patience and understanding throughout. We're pleased that our team was able to assist you and help bring the matter to a successful resolution.
Your satisfaction is very important to us, and your feedback motivates us to continue improving our service and providing the best possible support to our customers.
Thank you once again for choosing Ship7. We look forward to serving you again in the future!
Regards,
Ship7 Team.
The process went smooth
The process went smooth, the only thing I would wish they could do is maybe offer a repack service. The box from my supplier was oversized so the volumetric weight was almost twice the actual weight. It would have saved some cost
July 3, 2026
Unprompted review
Reply from Ship7
Dear Customer,
Thank you for your wonderful 5-star review and for taking the time to share your valuable feedback.
We're delighted to hear that our shipping experience was smooth. We also appreciate your suggestion regarding our repacking service. We'd like to let you know that we do offer a repacking service upon customer request. Since it is an optional value-added service, an additional service fee applies. Repacking can often help reduce the package size, which may lower the volumetric weight and, in turn, reduce shipping costs when applicable.
Your feedback is greatly appreciated, as it helps us improve both our services and the information we provide to our customers.
Thank you once again for choosing Ship7 and for placing your trust in us. We look forward to serving you again and providing you with another seamless shipping experience.
Regards,
Ship7.
Competitively priced and timely delivery
Great price - cheaper than elsewhere. Good communication, easy to track my shipment. Timely delivery. I will definitely use Ship7 again.
July 5, 2026
Reply from Ship7
Dear Christine,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found our shipping rates competitive and that you had a smooth experience with our service. It's especially rewarding to know that our communication, shipment tracking, and timely delivery met your expectations.
Providing reliable, affordable shipping with excellent customer support is always our goal, and your kind feedback means a great deal to our team.
Thank you for choosing Ship7 and for placing your trust in us. We truly appreciate your support and look forward to serving you again on your future shipments!
Regards,
Ship7 Team
Reply from Ship7
Dear Customer,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you were happy with our service and the fast delivery. Your kind words and support mean a lot to our team and motivate us to continue providing reliable and efficient shipping services.
Thank you for choosing Ship7. We truly appreciate your trust and look forward to serving you again with the same level of excellence on your future shipments.
Regards,
Ship7 Team.
to everyone reading this mesaage
to everyone reading this mesaage, for your own good, do not ship items to this fake address called ship7, my fist time encountering with them, they placed my items on hold and suspended my account. a friend of mine complained the same issued after her camera got delivered and they asked her to pay for money she didnt owned, they are scammers, if you ship you item there you will NEVER see it again and it gone for free, pls beware they are fraudster
June 12, 2026
Unprompted review
Reply from Ship7
TO EVERYONE READING THIS REVIEW:
WE TAKE ACCUSATIONS SUCH AS "SCAMMERS," "FRAUDSTERS," AND CLAIMS THAT CUSTOMERS WILL "NEVER SEE THEIR ITEMS AGAIN" EXTREMELY SERIOUSLY. FOR THAT REASON, WE CONDUCTED A THOROUGH INVESTIGATION INTO THIS REVIEW.
AFTER REVIEWING OUR CUSTOMER DATABASE, SHIPPING RECORDS, SUPPORT TICKETS, EMAILS, LIVE CHAT HISTORY, AND ACCOUNT INFORMATION, WE WERE UNABLE TO IDENTIFY THIS REVIEWER AS A SHIP7 CUSTOMER. WE FOUND NO ACCOUNT, NO SHIPMENT, NO SUPPORT REQUEST, AND NO RECORD OF THE EVENTS DESCRIBED.
WE ALSO CONTACTED THE REVIEWER THROUGH TRUSTPILOT AND REQUESTED BASIC INFORMATION SUCH AS A SUITE NUMBER, TRACKING NUMBER, ACCOUNT EMAIL, OR ANY OTHER DETAIL THAT WOULD ALLOW US TO INVESTIGATE THESE ALLEGATIONS. NO INFORMATION HAS BEEN PROVIDED.
THE REVIEW CONTAINS SERIOUS FACTUAL ACCUSATIONS INCLUDING CLAIMS THAT SHIP7 IS A "FAKE ADDRESS," THAT WE "STEAL" CUSTOMER PROPERTY, AND THAT WE ARE "SCAMMERS" AND "FRAUDSTERS." YET THE REVIEWER HAS PROVIDED ABSOLUTELY NO EVIDENCE TO SUPPORT ANY OF THESE CLAIMS.
WE ARE PARTICULARLY CONCERNED THAT TRUSTPILOT HAS ELECTED TO KEEP THIS REVIEW ONLINE DESPITE THE REVIEWER'S FAILURE TO VERIFY THEY WERE EVER A CUSTOMER OR PROVIDE ANY INFORMATION CAPABLE OF BEING INVESTIGATED. CONSUMERS DESERVE TO KNOW THAT THE PRESENCE OF A REVIEW ON A REVIEW PLATFORM DOES NOT NECESSARILY MEAN THE CLAIMS HAVE BEEN VERIFIED OR SUBSTANTIATED.
SHIP7 HAS SERVED THOUSANDS OF CUSTOMERS AND PROCESSED A VERY LARGE NUMBER OF SHIPMENTS OVER MANY YEARS. WE MAINTAIN DETAILED RECORDS OF CUSTOMER ACCOUNTS, SHIPMENTS, PAYMENTS, AND SUPPORT INTERACTIONS. IN THIS CASE, WE HAVE BEEN UNABLE TO FIND ANY EVIDENCE THAT THE REVIEWER HAS EVER USED OUR SERVICES.
IF THE REVIEWER IS A GENUINE CUSTOMER, WE INVITE THEM ONCE AGAIN TO PROVIDE THEIR ACCOUNT INFORMATION SO THAT WE CAN INVESTIGATE THEIR CONCERNS. UNTIL SUCH INFORMATION IS PROVIDED, THIS REVIEW REMAINS AN UNSUBSTANTIATED ALLEGATION FROM AN UNIDENTIFIED INDIVIDUAL.
Regards,
Ship7 Team.
Weekend plus off days than triple price…
Weekend plus off days than triple price other than customs is too much to accept
June 8, 2026
Reply from Ship7
Dear Shamma,
Thank you for taking the time to share your feedback with us.
First and foremost, please accept our sincere apologies for any inconvenience and frustration caused by your recent shipment experience.
After reviewing your shipment details, we noted that your packages (#5584273 and #5584601) were shipped during the Memorial Day holiday period (May 23–25). As a result, the packages were received at our Delaware warehouse on May 26 and May 27, and your shipment order (#300217372) was placed on May 28 via UPS.
Regarding the shipping cost, we understand your concerns. During this period, carriers implemented a temporary war surcharge on shipments destined for GCC countries due to ongoing geopolitical conditions in the region. This surcharge was applied by the carrier and contributed significantly to the overall shipping cost. Under normal circumstances, our shipping rates remain highly competitive compared to many other forwarding providers.
With respect to the delivery delay, the ongoing situation in the GCC region required carriers to utilize alternative air routes and additional transit checkpoints. This resulted in increased customs processing times and congestion at various transit hubs. Consequently, the shipment exceeded the standard estimated transit time of 4–8 business days and took approximately 10 days to reach its destination. Unfortunately, customs inspections and carrier transit delays are outside of our direct control.
We would also like to clarify the customs duty charges. These fees are assessed directly by the destination country's customs authorities and are determined based on factors such as the declared value, product category, and local import regulations. Ship7 is not involved in calculating or collecting these charges, nor do we receive a detailed breakdown from customs authorities. In most cases, only the recipient can request further information regarding the assessment directly from the customs or carrier handling the import process.
We hope this explanation provides greater clarity regarding the circumstances surrounding your shipment.
Your feedback is extremely valuable to us and helps us identify opportunities to improve our services, communication, and overall customer experience. While we regret that this shipment did not fully meet your expectations, we sincerely hope you will give us another opportunity to serve you in the future and demonstrate the level of service we strive to provide.
If you feel that we have addressed your concerns fairly and transparently, we would greatly appreciate it if you would consider updating your review to reflect your complete experience and our efforts to assist you.
Thank you again for your patience, understanding, and valuable feedback. We truly appreciate your business and look forward to serving you again in the future.
Regards,
Ship7.
GREAT CUSTOMER SERVICE
May 31, 2026
Reply from Ship7
Dear Customer,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a great experience with our customer service team. Providing timely assistance and support to our customers is always our top priority, and it is rewarding to know that our efforts made a positive impact on your experience.
We truly appreciate your support and your 4-star review. Your feedback motivates us to continue improving our services and delivering an even better experience in the future.
Thank you for choosing Ship7. We look forward to assisting you again with your future shipments.
Regards,
Ship7.
Dont EVER use this company
Dont EVER use this company. I spent a month late last year getting a stupid shipment sorted by this company in which they themselves caused problems and admitted such. It was a month of unneeded drama that I had to sort and all the assurances were given that it was sorted and that it would be taken up with senior management so that it could not happen again. They lied!
Today I get served with a notification that I am being billed for it. A problem THEY caused and that THEY told me was solved. I hence checked my account, I am indeed being billed.
So if you want terrible service a disastrous shipping experience a month of having to do other peoples jobs and having to pay for the privilege, please go right ahead and use this company. They WILL lie to you and you will pay to be lied to.
June 4, 2026
Unprompted review
Reply from Ship7
Dear Sumeet,
Thank you for your wonderful 5-star review!
We're delighted to hear that you've had a smooth experience with us every time. Providing reliable service and a seamless shipping experience is always our goal, and your positive feedback means a great deal to our team.
We truly appreciate your continued trust and support. We look forward to serving you again on your future shipments.
Regards,
Ship7.
After receiving more than 50 packages…
After receiving more than 50 shipments through Ship7, and having previous experience with several package forwarding companies, I believe I can provide a fair and balanced review.
I would not describe Ship7 as either an excellent company or a bad company. Like any service, it has both strengths and weaknesses.
What I did not like:
1. Lack of self-service options in the dashboard.
There is currently no easy way to request additional services such as package consolidation, extra photos, or special handling directly from the customer panel. To do so, you must contact support through chat or submit a ticket, which often makes the process slower and less convenient.
2. Customer support needs improvement.
In my experience, the live chat support team could benefit from additional training and greater authority to resolve customer issues more efficiently.
3. Handling of claims and problem resolution.
This was the biggest issue I experienced. One of my shipments encountered a problem and a claim had to be opened. Due to circumstances that were unfortunately outside Ship7's direct control, the process took far longer than expected and lasted more than 75 days.
However, after continuous follow-up and escalation, management became involved and ultimately resolved the matter by issuing a full refund directly to my original payment method.
I cannot ignore the excessive delay, but I also cannot ignore the fact that Ship7 eventually took responsibility and resolved the issue in a satisfactory manner. For that reason, I decided to update my review to reflect the complete experience rather than only the negative part of it.
What I liked:
1. Fast package processing.
Packages appear in the account very quickly after delivery. In my experience, Ship7 is faster than some competitors, where package check-in can take 24 hours or more.
2. Competitive shipping rates.
I found their shipping prices reasonable and often better than several other forwarding companies I have used.
3. No package receiving fees.
Many forwarding companies charge a handling fee for every package received at your suite. Ship7 does not charge such a fee, which is a significant advantage for customers who receive multiple shipments.
Final thoughts:
Ship7 has the potential to become one of the strongest package forwarding services in the market. The foundation is already there: competitive pricing, fast package processing, and useful services. The area that deserves the most attention is customer experience, especially communication, support efficiency, and claim resolution.
If these areas continue to improve, I believe the company can earn the trust and loyalty of many more customers in the future.
May 22, 2026
Unprompted review
Reply from Ship7
Dear Customer,
Thank you for taking the time to share such a detailed and thoughtful review of your experience with Ship7.
First and foremost, we would like to sincerely thank you for your continued trust in our service over more than 50 shipments. As an experienced package forwarding customer who has used multiple forwarding companies, your feedback carries significant value and provides us with meaningful insight into how we can continue improving our services.
We appreciate your balanced and honest assessment of both the strengths and areas where we need to improve.
We acknowledge your concerns regarding the lack of self-service options for additional package services, the responsiveness and effectiveness of customer support, and especially the extended timeline associated with your claim. We understand how frustrating it can be when a resolution takes longer than expected, particularly when it involves a shipment issue. While some aspects of the claim process were outside of our direct control, we recognize that the overall experience did not meet the standards we strive to deliver.
At the same time, we are grateful that you recognized our efforts to remain engaged throughout the process and our commitment to ultimately resolving the matter. Your patience, persistence, and constructive feedback played an important role in helping us bring the case to a satisfactory conclusion.
We are equally pleased to hear that our fast package processing, competitive shipping rates, and absence of package receiving fees have contributed positively to your overall experience. These are areas where we continually invest resources, and it is encouraging to know they are delivering value to our customers.
Your final comments regarding customer experience, communication, support efficiency, and claim handling are particularly appreciated. These are key focus areas for our team, and feedback such as yours helps guide our ongoing improvements and future development priorities.
Thank you once again for your honest review, your continued support, and for giving us the opportunity to serve you. We are committed to learning from every customer interaction and to earning the trust and loyalty of our customers through continuous improvement.
We look forward to serving you again and providing an even better experience in the future.
Regards,
Ship7.
You cannot improve your reputation at…
You cannot improve your reputation at all, BECAUSE your staff are NOT HONEST and give your long time customer HARD time when getting some items, which are sold in USA market, nonetheless these staff stop shipping items, and do away with them, NOT to say any thing else>
That is WHY I stopped using you address
May 19, 2026
Reply from Ship7
Dear Customer,
Thank you for taking the time to share your feedback.
We are genuinely sorry to hear that your experience with Ship7 left you feeling disappointed and frustrated. As a valued long-term customer, we understand the importance of trust, transparency, and reliability, and we regret that we did not meet your expectations on this occasion.
We take your concerns regarding the handling of your shipments very seriously. We would like to assure you that Ship7 does not intentionally withhold, dispose of, or prevent the shipment of customer packages without a valid reason. When a package cannot be shipped, it is typically due to carrier restrictions, customs regulations, export compliance requirements, prohibited item policies, or the need for additional documentation.
In reviewing your account history, we noted that some of the items in question fell under categories that are restricted or prohibited for international shipping. These restrictions are outlined in our website's Prohibited Items and FAQ sections. Unfortunately, for such items, Ship7 is not authorized to arrange international transportation to any destination country, which is why the packages were initially placed on hold by our system.
For additional clarity, we would like to explain how our package hold process works. Ship7 utilizes an automated compliance system designed to help ensure shipping safety and regulatory compliance. Our database contains hundreds of commonly shipped product descriptions. When a newly received package contains an item description that is not recognized by the system, the package may be automatically placed on hold for manual review.
This safeguard helps prevent the accidental shipment of restricted, prohibited, hazardous, or regulated items. In most cases, our customer service team can review the package details, verify the contents, and advise on the available options. This process applies equally to all Ship7 customers and is intended solely to maintain compliance with carrier and customs regulations.
We understand that this process may have caused confusion, and we sincerely apologize if our previous communications did not clearly explain the reason for the hold status.
We would greatly appreciate the opportunity to review your concerns further and better understand the circumstances that led to your dissatisfaction. Feedback such as yours is important because it helps us identify areas where we can improve our communication, processes, and overall customer experience.
We truly value the business you have entrusted to us over the years and are disappointed to learn that this experience led you to stop using our services. While we regret that we fell short of your expectations, we hope you may consider giving us another opportunity in the future to demonstrate the improvements we continue to make.
If you feel that we have addressed your concerns openly and transparently, we would sincerely appreciate it if you would consider updating your review to reflect your complete experience and the information provided regarding your shipments.
Thank you again for your honest feedback. We remain committed to learning from every customer experience and continuously improving the quality of service we provide.
Regards,
Ship7.
Always reliable and the whole service…
Always reliable and the whole service is great. Sometimes the duty the shipping companies charge is expensive but it is what it is
May 4, 2026
Reply from Ship7
Dear Customer,
Thank you so much for your continued trust and valuable feedback! We’re truly happy to hear that you find our service reliable and that your overall experience with Ship7 has been positive.
We completely understand your concern regarding customs duties and carrier charges. Unfortunately, duties, taxes, and certain shipping-related fees are determined directly by destination customs authorities and carrier policies, which can sometimes vary depending on the country and shipment value.
Please be assured that we continuously work with our carrier partners to provide the most competitive shipping options possible while maintaining reliable service and delivery standards.
Your support means a lot to us, and we truly appreciate your understanding. We look forward to serving you again and hopefully earning that 5-star experience on your future shipments!
Regards,
Ship7.
Very good communication
Very good communication! Fast shipping. Everything went smooth and sound. 🤩
May 1, 2026
Reply from Ship7
Dear Customer,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you were satisfied with our communication and fast shipping service. It’s great to know that everything went smoothly from start to finish.
Your kind words and support truly mean a lot to our team, and they motivate us to continue providing the best possible experience for our customers worldwide.
We sincerely appreciate your trust in Ship7 and look forward to assisting you again with your future shipments!
Regards,
Ship7.
Exellent handling!
The package arrived without incident and I was impressed at the swiftness of shipping out in such difficult times.
The support reps were professional and smooth in handling issues and inquiries.
Absolute goto for my next shipment when shopping in the US!
May 4, 2026
Reply from Ship7
Dear Customer,
Thank you so much for your wonderful feedback and 5-star review!
We’re truly delighted to hear that your package arrived safely and that you were satisfied with the speed of the shipment, especially during these challenging times. It’s also great to know that our support team was able to assist you professionally and efficiently throughout the process.
Your kind words and trust in Ship7 mean a lot to us. We genuinely appreciate your support and look forward to assisting you again with your future shipments from the US.
Thank you once again for choosing Ship7!
Regards,
Ship7.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.