Just ridiculous. We purchased a discounted large appliance as part of a recall fulfillment. While the product website says standard shipping 3-7 business days, we were not contacted until the 4th business day, and that was when the fun started. Apparently, Shopatron thinks that people have the ability to stay at home and wait for delivery for two business days. They advised us that our order would arrive "Thursday or Friday" , which made the delivery 9-10 business days, and a signature is required, no exceptions. I asked what method the product was being shipped by, they told me it was freight carrier. They would not tell me who. When I said that we worked and it was not possible for us to be there for that long, they told us to "get someone over the age of 18 to be there to sign for it". Come on. They then offered to ship the product to another location, or cancel the order and we could re order when we were "better able to accept delivery". Amazing.
A phone call to the merchant brought commiseration but no real assistance.
I guess that the trucking company will have a wasted trip out to our house, and then will call and schedule directly with us like they should have done in the first place. Somebody is wasting gas, effort, and time with this system. I will not intentionally do business with this company again.
“Great experience. Should the need ever arise, I would/will order again.”
I was AMAZED how quickly I received the product I ordered. I was afraid I would not be able to fish all the tournaments I had on mt schedule BUT.. since I received it FAST.. I NEVER missed a single event. i WILL order from you again in the future.
Bud Fields, Host
"OUTDOORS WITH BUD"
I have purchased items several times (from JL Audio) through the Shopatron site and I am always extremely satisfied with the site, the service, the dealer network and the products supplied. The transaction is smooth and communication is great, keeping you up to speed every step of the way with your order. This is how internet shopping should be - simple, fast, efficient AND showing care for the customer! I'd definitely recommend using these guys!
I shopped using Shopatron at Hestra's website to buy a pair of ski gloves. The website was laid out well, all the information needed to buy was listed on one page with good pictures and description of the items. Once I chose a set of gloves, the checkout was super easy. I've shopped on other sites that require tons of random information in no particular order, but this was well thought out and had a good flow.
I absolutely had a great experience with Shopatron! My yarn came very quickly, the quality was excellent, and i would order from them again and again. Very, very, pleased. I wish every website were as professional as Shopatron!! WONDERFUL!
The customer service at Shopatron was excellent, and I received my products quickly and painlessly. I needed help making some changes to the shipping option for my order, and the people at Shopatron were so pleasant and responsive in helping me.
I ordered other items in the past on the internet, but so far none of the others compares to the quality service and very fast shipping that I got here I was able to use the item ordered this hunting season unlike other companies where I had to wait until next year I will order from them in the future and hope you will to,you will be amazed on how fast you get your items
The title says it all. Easy to use website, and incredibly fast shipping. One of the easier websites to navigate as well!
Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudulent use, it's been long periods between email responses - little or no action on their part - conflicting instructions etc. Very frustrating. You'd think they'd want to be more helpful but they don't seem to care at all.
I had never been to Universal Yarn before ... the searching for the item and check-out experience were smooth as silk. I will buy all of my yarn at UY through Shopatron. Wish the other major retailers would use Shopatron -- things would go a lot faster/better ;-)
This is the first time I have ordered anything from American Art Clay Co. The website was easy to navigate and I am very pleased with the products. Shipping was reasonable, especially for the size of the package I received and deliver was prompt. Overall it was a great experience and I'll be ordering from them again!
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