I'm surprised to see some of the poor reviews here - I've been a Shutterfly member for about six years and have always experienced terrific service and excellent quality products. Because I work with young people, I take a LOT of pictures. Between bulletin boards and scrapbooks, I order a great many prints, as well as photobooks and other products. With the shutterfly print plan, I get a great rate and am able to keep our costs down while we celebrate all the fun our kids have month after month. Moreover, I appreciate the level of creativity that I can have while creating the perfect book or photo gift. I think Shutterfly is top-notch!