I ordered an Asus Transformer Pad back on 06/08/2012. After a much longer than quoted wait for any sign of it being despatched, I decided to cancel the order. I spoke to a customer services person over the phone who informed me that I needed to email them. I sent the email and after a few months, nothing. I have since called several more times and sent further emails and almost a year on still nothing. I have tried calling again today only to find that as soon as you choose either option 1 or 2, the line goes dead. I'll be joining the extremely long line of people reporting to this company to fraud investigators.