I rented a car in the airport of Lyon. When I went round the car I could see there were some scratches on the doors. I therefore vent back to the shop to mention the scratches so they could write it down. “But it is already in you contract” the leady said, and she vent with me out to the car to see if there would be more then mentioned. There was no more. I have often rented a car with scratches on, but companies first start to write it down when I come back to mention it and I see no records of that this in their files. Therefore this is a top character for having this in order.