Bark Reviews 

111,554
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 7,438 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and courteous during appointments, ensuring that every job is completed to a high standard. Consumer feedback highlights the exceptionally quick response times and straightforward setup process, which completely takes the hassle out of searching for reliable local suppliers. However, some customers also noted difficulties with communication, mentioning that certain leads or providers failed to respond back or completely ghosted their inquiries. A few people mentioned major concerns regarding high costs, expensive credit packages, or unexpected pricing issues associated with certain quotes.

What people talk about most

Service

Consumers find service to be positive, highlighting how the platform takes the hassle out of searching for... See more

Staff

Users describe positive interactions with staff, highlighting prompt and professional service. Many reviewers... See more

Response time

Reviewers highlight ambiguous aspects of response time, with experiences varying dramatically across... See more

Customer communications

Reviewers mention ambiguous feedback about contact. On the one hand, consumers note that several firms or... See more

Price

Customers had ambiguous experiences with price, featuring a wide mix of satisfaction and complaints. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m still possibly looking for a short term tutor for my grandson but felt a bit pressured using your system. I didn’t expect to get calls straight away, I thought I’d receive some names and prices fi... See more

Company replied

Rated 4 out of 5 stars

The bark app, the integration and the follow up from bark agents is excellent. The experience of setting up the profile and tailoring which barks you want to see is brilliant. Why only 4 starts? It’s... See more

Company replied

Rated 4 out of 5 stars

Looking for an EV Charger installer. Had a good response and one supplier who arranged to visit and quote, Instalex. Others either wanted detailed videos or £144 to visit and quote!!!

Company replied

Rated 4 out of 5 stars

when i first contacted bark for company's to fit my artificial grass, 3 firms got in touch . the first one was a cowboy wanting to charge nearly THREE THOUSAND pound he then reduced it to £ 2,500... See more

Company replied


Company details

  1. Online Marketplace
  2. Review Site
  3. Search Engine Company

Written by the company

Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web designer in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.


Contact info

3.8

Great

TrustScore 4 out of 5

112K reviews

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3.8

All reviews

(111,554)

7,270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worthless leads - spent hundreds with zero upside

Very disappointed, we contacted north of 20 leads and spent over £500. Of those, the vast majority had already filled their request weeks earlier, and had no idea what Bark even was. Only 2 leads were actively still looking for business.
While Bark do let you refund, the allowable reasons are extremely specific, and don't cover any of the situations in which you would want to use them.
Avoid.

September 9, 2026
Unprompted review
Bark logo

Reply from Bark

Hello Joshua,

We’re sorry to hear about your experience and understand how disappointing it must have been to spend over £500 contacting more than 20 leads, particularly when many of the customers were no longer actively looking for a professional or were unfamiliar with Bark.

We appreciate how frustrating it can be when an enquiry does not lead to a genuine business opportunity, especially when you have invested both time and credits in contacting customers.

We’d like the opportunity to look into the specific leads you’ve mentioned and understand the concerns around their availability and the credit return process. Please email us at review@bark.com with your Bark account details and information about the affected leads. Our team can review the enquiries and assist you further.

We also appreciate your feedback regarding the reasons available for requesting a credit return. We understand your view that the process should provide appropriate options where an enquiry does not represent the opportunity you reasonably expected.

We’re sorry that your experience has not met your expectations, and we appreciate you taking the time to share your detailed feedback with us.

Kind regards,

Rated 5 out of 5 stars

APTOS fpund me a VERY HELPFUL CONTACR…

APTOS fpund me a VERY HELPFUL CONTACR LIST IN LOCAL AREA COLLAB ALSO HISTORIC REVIEWS

September 9, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Pete,

Thank you for taking the time to share your feedback!

We’re delighted to hear that Bark helped you find a very helpful contact in your local area. It’s also great to know that the reviews and information available on the platform helped you make a more informed decision.

We really appreciate your kind words and are pleased that Bark was able to assist you.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

Very good we got a few quotes we just…

Very good we got a few quotes we just deciding who to go with

September 5, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Maria,

Thank you for taking the time to leave us a review!

We’re delighted to hear that you received a few quotes through Bark and now have a choice of professionals to consider. We hope you find the right person for your needs and have a great experience with whoever you decide to go with.

We really appreciate your feedback and wish you all the best with your project!

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

Very good service from Kittoe Raw…

Very good service from Kittoe Raw removal company would highly recommend them. Thomas and his colleague were very professional and helpful. Thank you

August 28, 2026
Unprompted review
Bark logo

Reply from Bark

Hi,

Thank you for taking the time to leave us such a wonderful review!

We’re delighted to hear that you received such a good service from Kittoe Raw Removal Company. It’s great to know that Thomas and his colleague were professional and helpful throughout your experience.

We really appreciate your recommendation and are pleased that Bark helped you connect with a service you were happy with.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

I'm excited using bark I'm a…

I'm excited using bark I'm a professional I really appreciate the service

September 9, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Dereck,

Thank you for taking the time to share your feedback!

We’re delighted to hear that you’re enjoying using Bark as a professional and that you appreciate the service we provide. It’s fantastic to know that Bark is helping you connect with new opportunities and grow your business.

We really appreciate your support and wish you continued success through Bark!

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 1 out of 5 stars

Credit return process relies on unverifiable claims — one proven incorrect

Used Bark for lead generation for over a year. Recent experience with the credit return process has been disappointing. A dispute over a specific lead was closed based on a claimed customer verification call, with a date that Bark's own system records prove was impossible — the lead hadn't even been released to us yet on that date. After this was raised with evidence, we were told the date was an error, and a revised date was given that couldn't be independently verified in any way, as Bark confirmed no call records or transcripts exist. Other disputes have followed a similar pattern: decisions based on internal claims with no supporting documentation, while professionals are required to submit detailed evidence for every claim they raise. Bark's leads and pricing can be reasonable, but be prepared to keep detailed records if you ever need to dispute a lead — the process does not appear to hold internal claims to the same standard it holds yours.

August 30, 2026
Unprompted review
Bark logo

Reply from Bark

Hello Graham,

Thank you for taking the time to provide such detailed feedback. We’re sorry to hear that your recent experience with the credit return process has left you disappointed, particularly regarding the concerns you’ve raised about the information used when reviewing your lead dispute.

We understand your frustration if you were provided with an incorrect date initially and then received a revised date that you felt could not be independently verified. We appreciate why this would affect your confidence in the process, especially when you have taken the time to maintain records and provide evidence to support your claims.

We take concerns about the accuracy and handling of credit return reviews seriously and would like the opportunity to look into the specific case you have described. Please email us at review@bark.com with your Bark account details and reference this Trustpilot review. If you have the relevant correspondence, evidence or case reference, please include this so our team can review the matter and assist you further.

We also appreciate your feedback regarding the wider credit return process and the importance of ensuring that decisions are handled as consistently and transparently as possible. Your comments have been noted and will be valuable when considering the experience of professionals using our platform.

We’re sorry that this experience has affected your confidence in Bark, and we appreciate you bringing these concerns to our attention.

Kind regards,

The Bark Team

Rated 1 out of 5 stars

What a waste of time with the…

What a waste of time with the construction side of things the people don't exist you ring no reply or the job has gone or the dates of the work is old out of date waste of time iam a painter Decorator

September 9, 2026
Unprompted review
Bark logo

Reply from Bark

Hello Robert,

We’re sorry to hear about your experience and understand how frustrating it must be to spend time contacting construction leads only to find that the customer cannot be reached, the job is no longer available, or the request relates to dates that have already passed.

We appreciate that, as a painter and decorator, your time is valuable and that receiving enquiries that do not result in genuine opportunities can be particularly disappointing.

We’d like the opportunity to look into the specific leads you’re referring to. Please email us at review@bark.com with your Bark account details and information about the enquiries you found to be outdated, unavailable or unresponsive. Our team can review these and assist you further.

We’re sorry that your experience has not met your expectations, and we appreciate you taking the time to share your feedback with us.

Kind regards,

The Bark Team

Rated 5 out of 5 stars

Thank-you for being reasonably priced

Thank-you for being reasonably priced, helpful and leading me to success :)

September 9, 2026
Bark logo

Reply from Bark

Hi Kellie,

Thank you for taking the time to leave us such a lovely review!

We’re delighted to hear that you found Bark reasonably priced and helpful, and that our platform helped lead you to a successful outcome. It’s fantastic to know you had such a positive experience.

We really appreciate your kind words and wish you all the best!

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

KLR Installations did a good job would…

KLR Installations did a good job would recommend them.

September 8, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Clive,

Thank you for your fantastic review! We’re delighted to hear that you were happy with the service from KLR Installations and that you’d recommend them.

We really appreciate you taking the time to share your experience.

The Bark Team

Rated 5 out of 5 stars

Peter Davies is a lovely man and my…

Peter Davies is a lovely man and my oven now looks brand new he takes so much care to do everything well I will definitely be having him back again

September 8, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Sandra,

Thank you so much for your wonderful review! We’re delighted to hear that Peter took such great care with your oven and that you’re happy with the results.

It’s fantastic to know you’d be happy to have him back again. We really appreciate you taking the time to share your experience!

The Bark Team

Rated 5 out of 5 stars

promptness of reply of Guns N' Hoses garage repair

promptness of reply of Guns N' Hoses . Quality of information & expertise given. We will be doing business.

September 3, 2026
Unprompted review
Bark logo

Reply from Bark

Hello Ken,

Thank you for your fantastic feedback! We’re delighted to hear that you were impressed with the prompt response from Guns N' Hoses, as well as the quality of the information and expertise they provided.

It’s great to know that you had such a positive experience and are planning to do business with them. We really appreciate you taking the time to share your experience and are pleased that Bark helped you connect with the right professional.

Kind regards,

Rated 4 out of 5 stars

Prompt efficient and responsive

Prompt efficient and responsive. No problem at any point. Thank you.

September 8, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Williams,

Thank you for taking the time to leave us such a positive review!

We’re delighted to hear that you found Bark prompt, efficient and responsive, and that everything went smoothly from start to finish. It’s great to know you had such a straightforward experience.

We really appreciate your kind words and thank you for choosing Bark!

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

I found a contractor quickly

September 1, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Ruby,

Thank you for taking the time to leave us a review!

We’re delighted to hear that you were able to find a contractor quickly through Bark. We’re pleased that our platform helped you connect with a professional who could meet your needs.

We really appreciate your feedback and hope you have a great experience with the contractor you chose.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 3 out of 5 stars

Mixed results

Have found some excellent contractors on bark. Have also found absolute scam artists/cowboys. More vetting of the professionals to ensure a good experience would be appreciated

September 4, 2026
Unprompted review
Bark logo

Reply from Bark

Hi James,

Thank you for taking the time to share your honest feedback.

We’re pleased to hear that you’ve found some excellent contractors through Bark, but we’re sorry to hear that you’ve also had experiences that fell short of what you expected. We understand how frustrating and concerning this can be, particularly when choosing a professional for an important job.

We appreciate your feedback regarding the vetting of professionals. We take concerns about the quality and reliability of professionals seriously, and your comments are valuable in helping us continue to improve the experience for our customers.

If you have any questions or would like us to look into any of your experiences further, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

Found really good trade people .

August 13, 2026
Unprompted review
Bark logo

Reply from Bark

Hi,

Thank you for taking the time to leave us a review!

We’re delighted to hear that you found some really good tradespeople through Bark. It’s great to know the platform helped you connect with professionals who were a good fit for your needs.

We really appreciate your feedback and hope you’ll continue to have great experiences with Bark.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com), and our team will be happy to help.

The Bark Team

Rated 3 out of 5 stars

It wasn't the best job but could only…

It wasn't the best job but could only pay so much .

September 3, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Wendy,

Thank you for taking the time to share your feedback.

We’re sorry to hear that the work didn’t fully meet your expectations. We understand that budget can play an important role when arranging a service, but we appreciate you taking the time to share your honest experience.

We’d be happy to understand more about what happened and see if there’s anything we can do to assist.

Please contact us at review@bark.com (mailto:review@bark.com) with some details about your experience, and our team will be happy to look into this further.

The Bark Team

Rated 5 out of 5 stars

Responses received quickly

Responses received quickly. Unfortunately, could not proceed with job at present time

September 4, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Dews,

Thank you for taking the time to share your 5-star review!

We’re pleased to hear that you received responses quickly through Bark, even though you weren’t able to proceed with the job at this time. We understand that circumstances and timing can sometimes mean a project has to be put on hold.

We really appreciate your positive feedback and hope Bark can help you find the right professional when you’re ready to move forward.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 4 out of 5 stars

The telephone number was verified

The telephone number was correct, which is rare and the customer actually answered it (also rare)!

September 7, 2026
Bark logo

Reply from Bark

Hi Philip,

Thank you for taking the time to share your review!

We’re delighted to hear that the contact details were accurate and, even better, that the customer was available when you reached out. We know how valuable it is to be able to connect with genuine customers, so it’s great to hear this lead worked well for you.

We really appreciate your positive feedback and are pleased you had a successful experience using Bark.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

Rated 5 out of 5 stars

The response time was quick

The response time was quick, communication from the owner of the company and service was polite and communicative. I will definitely use Chaka again.

September 4, 2026
Unprompted review
Bark logo

Reply from Bark

Hi Claire,

Thank you for taking the time to share your 5-star review!

We’re delighted to hear that you received a quick response and that the communication from Chaka was polite and professional. It’s fantastic to know you had such a positive experience and would be happy to use their services again.

We really appreciate your kind feedback and are pleased Bark helped you connect with a professional you were happy with.

If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.

The Bark Team

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