Helpful staff both online and on the telephone. Prompt follow up and the project was printed and delivered to Gloucestershire on time! I would not hesitate to use this company again.
I was very happy with the customer service and recieved and the end product.
I needed a leaflet printed quickly for distribution so started on-line. Found 2 to 3 options but Solopress was easy to follow. However I had questions about artwork so called and spoke to sales. They listened, explained and made everything simple. Forwarded job request to account manager as advised, received email link to make payment and confirmation invoice followed. All done within the hour and the finished job was delivered by 12pm next day! The cost was a fraction of the competition and included delivery. Fantastic experience, great service and tremendous value for money. I sincerely recommend Solopress for print solutions.
Service was good, quick and efficient. However, the paper weights quoted are completely inaccurate. In my view (and probably most other people) paper weights go as follows: 80g - normal use paper, 100g better quality paper, 120g thin card, 250g thickish card etc. However, I ordered 160g (which actually turned out to be 170g) and it's only marginally thicker than 100g paper. When I questionned this I was told that thin card is 350-400g. My husband, who worked for 30+ years in the packaging industry tells me this is more like thick board used for substantial boxes!
So, my suggestion would be to use the same paper weights that everyone knows!
I was understandably disappointed in the print run I had done and will think twice before using Solopress again - shame!
Just wanted to say thanks a million for your quick response to our request to produce colour flyers - ordered on Wednesday and delivered on Thursday, in good time for me take them on the Trade Mission to Mexico the next day.
We started using solopress for those small jobs that are sometimes the most important. The quality of our matt laminate business cards is better than what we have previously had for a much bigger run on a Litho 4 colour press.
We are in the process of opening a credit account with solopress as we intend to use them again and again for these types of jobs.
We use Solopress for our own company printing and also when producing work for outside clients and without failure the product always meets our expectations and delivery whether in London or West Wales is never an issue.
I came to you with a very limited time frame to get some business cards produced from design to proofs for wording, colour and finish quality with a touch of class and you were extremely helpful in assisting me. I can only describe this experience as a professional set up and delivered on time to me a very satisfied customer.
Thank you again.
Good website that caught my eye and all was quite simple. They were comfortable to deal with and always responded quickly. However there were quite a few errors at the proofing stage that presented a serious risk of ordering 500 cards with spelling mistakes. The end product was very nice and I am very happy with the cards, the packaging and the speed of delivery. However I would advise to be very careful when reviewing your proofs and get a colleague to help spot errors as if you agree with proof it is your responsibility. I would return as hopefully this was an off day.
I used Solopress to print some leaflets for my business, they were very good value, and they came on the day they promised, very fast turnaround. The only problem I had was uploading the front and back on the website, only the front uploaded and the emails we then exchanged did delay the printing by two days, which was annoying. Not sure if it was my fault, not having used the website before, or theirs. I'd use them again, definitely.
I found my experience with Solopress to be brilliant in particular with designer Simon Penny who was a great help to me when trying to pick colours for my business cards. The guys were good at letting me know deadlines for printing spot UV as well. The only tiny niggle for me was that I kept getting sent payment requests (i think about 12) even though I had mentioned I would pay when picking up. Apart from that fantastic definitely be getting all printing done with Solopress in the future.
Not sure you'll want this review - The business cards Solopress printed for me are fine, but overall there were some problems getting there. I followed the correct ordering process online and sent zipped ready-for-print artwork files but got an email saying although the order had been received the job could not be printed as the artwork had not been uploaded. I then received proofs which said the job was going to be printed on satin stock, but I had ordered it on pulp. Then when I checked my account details online my town was not included in the address section, just street name and county - began to worry the job wasn't going to get to me at all. Finally, I had made payment for this job online at the time of ordering but then got an email saying payment outstanding and the job wouldn't be released until paid for! So, mixed feelings. The folk at Solopress were helpful enough on the phone calls made, but what a palaver! I shouldn't have had to jump through so many hoops. I was relieved when the cards arrived (on the correct stock) but not sure if I would use the service again in spite of the finished job being done to a decent standard of finish.
t was not the cheapest option on line but I needed quick service and I get what I wanted.Contacted Neil via chat,got quote within minutes,invoice within 1 hour and paid within seconds.Leaflets arrived as promised-all over good service.Thanks!
Strange open ended boxes/cartons were used so when the leaflets were delivered a few had been lost with a few still hanging out of one end! If these boxes are going to be used they should be packed into a bag to keep them together before being put in the carton. Apart from this the printing was good and you could not fault the speed of delivery. I would use them again if the packing issue was sorted out.
Communication was fab, from online support, emails and telephone. I got a really personal service that was super fast! I had tried to deal with another big company prior to solopress and it was a disaster! Solopress turned out to be less expensive too!!! I would recommend to anyone.
From the initial online service (live chat) through to the order process and then the delivery of the product, an absolute pleasure dealing with SoloPress!!
The padded silver envelope for the samples made me enquire more, and, along with the free bag of Haribo sweets and the prices, there was only one way I was heading to get my flyers done!
A great, professional company and I am very impressed with the quality and the 24 hour turnaround...!! Would definitely recommend!!
Solopress were recommended to me by a Graphic Designer, all I can say is there service is simple, professional and the quality is very high, I will highly recommend Solopress and i will use them again for all my printing.
A clever site, upload a file, pay for your printing, it arrives next day. Brilliant!
I have now used Solopress for a second time to print postcards for PR materials at trade fairs, and it is a fantastic service. My postcards include high-res images and copy on both sides, and they look fantastic. It is truly a next day service, with my package delivered to a London address in under 24 hours from ordering. It really is as simple as uploading your images, and ordering them! I will definitely use Solopress again.
Delivered exactly what they said they would and then some. The quality of these flyers is brilliant. I've officially left behind my old printers and am moving my business to Solopress. Thank you. Great customer service ensures repeat business and you've got that covered!
I ordered my prints at short notice as needed them for an exhibition. All of my local companies needed a 5 working day turnaround but Solopress offered next day delivery which we got and the prints were very good quality. Would definitely use again.
if you want a quick and friendly service at a great price then this is the company to use.
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No other printers can match Solopress.com for the high quality of our work, unbelievably fast turnaround times and unprecedented levels of customer service. That’s the Solopress.com guarantee - and that’s why our customers come back to us again and again.