Sugarvine Tables Reviews 

Fantastic system! Customer service always great and rapid responses. New update is brilliant. Really helped our business, would highly recommend to all!

We've been using SV tables since reopening after covid and saw a definite increase in bookings when people could book online and increased again since the integration with google reservations. The software gets better and better as technology changes and does everything we need (and more). Also, great customer service/support on hand.

As a traditional restaurateur, I always doubted that an online booking system could work for my small community Thai restaurant. I only have x24 covers, with sometimes 2 sittings per shift, so it needs constant management to fit everyone in comfortably. However the team at SVT helped me adapt their easy-to-use system that worked for my FOH team and most importantly my customers. We all love it. Not to forget their sustainable and affordable fixed monthly management costs, so no nasty fees. I won't go back to a paper diary! Chef Suree Coates. Multi Award Winning Thai Chef Patron, Surees Kitchen, Ironbridge.

Clive, Adam, Jon and the team all listen to the brief and respond accordingly. The software works well. As my website and table bookings requirements progress, Sugarvine continues to evolve with me. 5 stars AGAIN :)

We've been working with Sugarwine of five years and they always been very helpful quick to respond and system is working very well

Been with this company for years ! Fantastic service, I've recommended them to other companies on a regular basis

I have had three phone calls from them already today. We have repeatedly told them we are not interested but still keep getting calls.

A must have for all busy restaurant! We started using Sugarvine Tables from July 2025. Since then our bookings have gone up, manual bookings via phone and emails have gone right down. This is a significant saving on the time we spent on the phone and emails for bookings. The booking platform is very easy to use. The team at Sugarvine was fantastic in helping with the set up and the ongoing support is second to none. I always get a very fast response from the team.
As a testimony we had the best Valentine's Day since we started the restaurant. As with many restaurants, we had no-shows or late cancellations for Valentine's Day in previous years. For this year, we decided to use the deposit feature available on Sugarvine. It was set up to store customers' card details and we will only charge the customers for no-shows or late cancellations. We had 2 late cancellations which we filled very quickly. Apart from that, we had 100% turnout for all the bookings on Valentine's Day.

I've used Sugarvine now for 4 years and its an easy to use system thats great value for money and constantly having new features added. Clive and the team provide great customer service and are constantly on hand to answer questions, give advice etc. If you're looking for a booking system, look no further.

Quality service, I have used sugarvine over 3 years now, they are always at hand to help with any technical queries which are always resolved very quickly, direct contact via wattsap and a simple message to fix things shows the quality of service compared to your usual large scale companies.

We’ve been using Sugar Vine in our restaurant for over a year now, and the system has been absolutely flawless. It’s made a real difference in how efficiently we can turn tables, helping us manage service smoothly and effectively.

The online booking feature has been a game-changer—around 70% of our customers now book online instead of calling, which has streamlined the process for both our team and our guests.

The support from the Sugar Vine team has also been outstanding. They’ve always been just a phone call away whenever we’ve had questions or needed assistance.

Highly recommended!

From the moment we signed up with sugarvine they have been super helpful. They have been developing and improving their platform every year making things so much easier for its users. They are always quick and efficient to get hold off which makes a busy restaurant owners life so much easier when we may occur a problem or need any help.

Unfortunately SUPERB. Why unfortunately? It is SO good, I don’t want to share it with any new people! I want to go when I like. If I tell you how wonderful it really is’ you might come and take up my place when I try to book!
Food- sublime, cooked to perfection. Beautifully presented, large portions, lovely vegetables.
Menu - ( Sunday dinner) essentially traditional and delicious. Caters for most tastes, those that want real flavour and food texture as it is meant to be, that produced by a real chef.
Service is by genuinely smiling, happy staff, who really seem to love what they are doing, and thrive by giving quick efficient service.
I just love these people and this place- please stay away and leave it to me!

We have been using Sugervine in our Restaurant for 4 years and it is a really easy to use system which has improved the number of people visiting us.

I've just sugarvine for my restaurant booking system for about 7-8 years.
I've always found the booking system very good for the price and it does the basics required for running a restaurant.
If ever I have and issue, I will email Adam or Clive who usually respond and resolve the issue within an hour.
The booking system does cover everything and it doesn't charge you per booking and take commission which is awesome.
If I could change it in any way my two main changes would be.
To change the system so you could drag tables to different tables, or swap tables easily for other tables.
Currently you have to change tables by going in and out of the booking mode, Selecting do not allocate, then move a table to the old vacant table, then relocate the new table. It's a ball ache that for an experienced user like myself, still takes 1 minute. For my staff who aren't as fast it can take a while longer which in a busy restaurant is a pain.

If you have a restaurant or anything that mends customers to book in , that’s the one , Clive is always helpful and the service it’s excellent.👌

Absolutely brilliant system. Simple booking system for customers to navigate, and you can tailor functionality to your business needs. Support team always readily available to contact.

This software has been a great asset, it has cut down our admin and phone calls by around 70-80% since implementing almost 12 months ago. I

The team at Sugarvine have been absolutely amazing! From our first foray into internet bookings, they have skilfully guided us every step of the way. our bookings are improving, and Sugar vine's easy to use system is great. Paul Lomax, Dep General Manager. Lytham Hall

We have worked with Sugarvine for nearly 3 Years now and we have had no issues at all and they are such an easy team to work with definitely recommend