Not impressed

Ordered a few bits and bobs and received order confirmation. After over a week with sitting around, waiting and refreshing my email inbox I decided to contact customer services. Apparently, there was a problem with my order. They made very little effort to contact me and let me know. I had provided two phone numbers. I cancelled my order and went to boots.com instead as I will do in future every time. Very poor contact from superdrug and customer services were not apologetic.

Poor Website

Breadcrumb links not working this evening. Verified by visa box not working using IE browser. Company this size should not use Magento which explains why they dont get many orders which you can tell by the order number count. FULL of bugs they dont even know about because of poor backend software.They should find a new developer.

manned by ignorant staff

went to superdrug yesterday to buy nail polish,i opened the bottle to check the contents had not dried out (have had this before and had to fight for a exchange) and was shouted to from one end of the store to the other by a member of staff that "them not testers you know" yes i did know that but i have been in at the weekend when teenagers and even older women have been applying a full face of make up from the testers,the girl on the till was no better,all the interaction i got from her was "wanna bag" and "cheers now" this she managed to do without looking up from picking the remnants of polish from her nails,just as well i am not as dim as the staff and managed to put my debit card in myself or i would probably still be standing there,there is plenty of people out of work that have better customer skills and can even rustle up a smile myself included that could do their job,shame on superdrug for seeming to employ youth over customer service.

Can't fault them, love shopping online at Superdrug!

Fabulous prices, often with free delivery (which is really fast). Great range of products and amazing aftersales care team! Use them a lot, would recommend Superdrug to anybody!

Bargain!

always love the bargains in here, great for sun screen and stuff in the summer. Their own-brand is my favourite and works better than the more expensive ones.

good

some bargains to be had but compare with other known outlets

Love there deals

i always use superdrug for my make up and nails

Terence Denton found this review useful

great service

great service

great offers

have bought perfume on line a few times and always got speedy delivery and good price

find everything i need here

love superdrug get all my things from here and its not expensive.

great

Always use this company

WANT EVERTHING

can always find what your looking for and i love the points card

great for small & medium budgets

great for small & medium budgets

Expensive

Perfumes and Aftershaves are more expensive in Superdrug than other sites....

value

I used to work in Superdrug when I was at school!! I always like this shop - good value for money - wide range of products and the staff always seem to be friendly and helpful

A company I use often and would continue to use

Very easy and nice to use

Excellent products

I buy from a Plymouth store when I am un UK
I found one particular sales assistant there very helpful and honest about the products I wanted to buy.
I will stock up again when I go again this summer

great value

great value store good deals Dorchester staff lovely

ruislip manor great store

lovely staff, great value goods

great deals

have some great deals on items bogof etc
fast delivery which was free was a bonus
great 3 fro 2 at the moment that the local store never had

Very good

My local store is very efficient,good prices & pleasant staff.Good shopping experience.

Excellent Prices on the High Street

It's better to buy from the store than online!

Advantages: Great value for money and far cheaper than another high street named stored.

Disadvantages: Range of products.

Disappointed

I'm disappointed with the amount it costs to deliver something from the super drug website. Its cheaper for me to go and buy it direct from the store instead of forking out for the delivery cost as well as the cost of the products. I prefer to go to the store and purchase my items as its a lot cheaper. If HMV can do free delivery in the U.K then so can everyone else.

excellent

there are always plenty of tills open, the shelves are always full, they have a good range of products on offer at reasonable prices, the staff are very helpful and friendly highly recommended.

No Probs!!!

I have ordered a couple of items from the site and havent experienced any problems.

Superdrug.co.uk

I've ordered twice from this site with no problems. It's easy to navigate and place your order. They send email confirmation of payment and also when your order is sent out and my goods arrived 2 days later. Excellent all round.