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Sushisushi reviews
- Reviews (59)
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- Dave Cardona
- Maidenhead,
- 2 Reviews
Good quality, reasonably priced and fast delivery!
Good quality, reasonably priced and fast delivery!
Featured review of Sushisushi
- Abigail McCausland
- 1 Review
Superd Quality & Fantastic Customer Service.
All items arrived incredibly fast & well packed (they always do ;D), and the 1.9l bottle of soy sauce I ordered on this occasion was not in stock. So I was sent 2x 1l bottles instead for which I was charged no extra. <3
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- Tony Cook
- Bromley, GB
- 1 Review
Good service and very cost affective!
Veryt good quality and delivered quickly.
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- Corrinne Barr
- Falkirk, GB
- 1 Review
Excellent Value
Good service, excellent value and speedy delivery!
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- Happy Kaori
- Edinburgh, GB
- 1 Review
OK but not reliable when youre in a hurry
I ordered something urgently and they said the item should arrive the day after, but it didnt, and when I phoned they just said 'oh we only packed your parcel yesterday' . . . . so not happy because I had to let down clients. Should I know it will be 1 -2 days late then I would have asked express delivery.
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- Simon Dodd
- Reading, GB
- 1 Review
Great!
Great selection and fast delivery, pleased to have found this place.
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- Su Roberts
- 1 Review
So pleased to have found Sushisushi!
I'm so excited about being able to make my own sushi! Eveything arrived quickly and in great condtion- the ginger is delicious! If the postage was't so steep I would have bought a lot more, hence 4 stars.
- sharon fitzmaurice
- 1 Review
Awesome service & best Wasabi peas around!
Item arrived fast and efficiently as always! would highly recommend large range of products available. go but now :)
- Steve
- 1 Review
Quick turnaround after initial glitch
I placed an order and, after not hearing anything for 6 days, emailed the company. They responded very quickly with an apology and an explanation - one item was out of stock. I switched for another flavour of the same item and the complete order was despatched that day, arriving the next morning.
Excellent service, but I would suggest letting people know when items are out of stock and giving a choice of resolutions.
- Sutti
- Hull, GB
- 1 Review
Great Service
It's nice to have the online shop for oriental kitchen tools and groceries. Especially when you are aboard. The price is reasonable and the quality of the product is exquisite. However, It would be nice if they offer wider range of the product. I would give 4.5 stars if I could.
- Beverley
- London, GB
- 1 Review
New customer
An easy to navigate site and although the delivery costs are expensive the speed of delivery helps make up for this. Would use again.
- Anna
- 1 Review
Quick delivery, good quality and service
Hi, I've been shopping with sushisushi.co.uk for almost a year now and I've always been pleased with the quality of the products and with good service that the company provides.
This time one item was missing from my order, but this turned out not to be a problem at all thanks to speedy reaction of the customer service dept. Guys, you are just great! :)
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- Emmanuel Letellier
- Bristol, GB
- 2 Reviews
mmmmm Sushi!!!
Great Service, very wide range and lots of yummee sushi!!!
- Charlotte
- 1 Review
Expensive, badly packaged and incorrectly addressed
Far too expensive for what it is!! I live in a remote area, so access to things like sushi rice is rather difficult. That said, the items themselves came to less than £10, then tax and delivery took it up to almost double that. Really didn't feel it was worth it.
The roasted seaweed is a lighter green colour than I had hoped for, so pretty bad quality.
The package didn't have my name on it, despite this being given in the order process and the bag was open when I received it.
Overall not impressed with the service or price and I wouldn't shop here again.
- Christiane
- Falmouth, GB
- 1 Review
Faultless
Order arrived next day! Reasonably priced, can't fault it
- Alistair
- Newton-le-Willows, GB
- 2 Reviews
Excellent Pack
Great website, easy to follow and order. Arrived quickly and made a great time making sushi - very tasty as well. will order more very soon.
- JOHN ROPER
- st peter port, GB
- 1 Review
Tasty
Promptness is not particularly important to me: I live in Guernsey so your stuff has to be posted to me. More important is quality and this last lot left nothing to be desired - I much enjoyed some with my lunch today.
- Seb
- London, GB
- 1 Review
- A J W
- Den Haag, NL
- 1 Review
Had some issues
Well, a mixed bag I would say. Great website, good variety of products, but I had some issues once I placed an order. I paid my money, having checked the small print about foreign delivery (it said this would be clearly stated before I put in my card details and forked out a nice sum of money). Then I got an email saying I had to pay another 32.95 for taxes and delivery! I'm not sure this is even legal, but I could not find any distance selling legislation to back up my case. I felt awfully cheated, to be honest. They were quick to give a refund when I refused to pay, and were not impolite about it, but I will never shop on this site again.
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- Joanne Gibbins
- London, GB
- 2 Reviews
Just brilliant!
Easy to navigate website, extremely quick delivery (although the delivery charges reflect this), and good quality products making for a fun night of sushi making :-)
- Jon
- Notts, GB
- 1 Review
- Bee
- oakham, GB
- 1 Review
- Sophie
- Manchester, GB
- 1 Review
Fantastic Service!
Great product that arrived quickly, would definately recommend!
- John
- Horley, GB
- 1 Review
Hooray for Sushisushi!
Everything was exactly as depicted on the site. The quality was excellent, as expected. I order quite a lot of stuff on the net, and am used to 3 or 4 week deliveries. Sushisushi delivered exactly what I ordered in less that a week. I was really pleased with the goods, the service, the quality, the price and the delivery. Hard to beat that one!
- Shazze Dizzle
- Kent, GB
- 1 Review
I'm satified
They have a good range of stock, all arrived within a few days.
Only a couple of gripes, seems they only have one set of prices regardless of weight or class, just different speeds. Also, there are a few more items they could have that their competitors stock, especially sushi related.
- John
- Guildford, GB
- 1 Review
A bit slow
Ordered quite a few pieces which all arrived OK after a week.
One spice mix was out of stock so another was substituted - which I'm pleased about as it's given me a new taste experience.
I will order again - in fact ordering again tomorrow.
- Lindsay
- Merseyside, GB
- 1 Review
Excellent
Order arrived in time specified. Very happy with goods, Would order from this company again.
- ANETA
- weymouth, GB
- 1 Review
never again!
I waited two weeks for my order, very poor communication, asked for refund which was given!
- chris
- 1 Review
Missing items
Received the order quite quickly but missing 2 items. Have been told that these will be sent, but after two weeks still nothing. Other than that a good site.
- Debbie
- Cheltenham, GB
- 1 Review
Great Service
The sushi starter kit was delivered quickly and i felt it was very good value for money. Only improvement I would suggest is perhaps to include an ingredients list in English for those of us new to sushi or unable to speak Japanese. Overall though I would definitely recommend the service.
- Kathryn Green
- 1 Review
Good stuff delivered to wrong address
Great products and snappy delivery, unfortunately it went to the billing address instead of the delivery address. They were very nice on the phone and said they were happy to refund my delivery costs (need to check whether they did or not). I purchased a load of goodies as a Christmas present and the recipient was delighted.
- Andrew B
- 1 Review
excellent choice, prices and service
I have made a few orders from this company and other than one hiccup where the postman hid the parcel and i didnt find it for a week, Ive never had a problem. infact the complete opposite.
Theyre a good interactive company that actually value customer opinion.
- Guy Copland
- Norwich, GB
- 1 Review
Excellent products and very efficient service
Products were great, and shipped out the same day as purchase date. Very good all round and will definitely recommend the company.
- Jon Burdon
- Holmfirth, GB
- 1 Review
Excellent Service and fab products
Excellent fast service. Good communication - emailed me back straight away when I had questions about my order. Great products as well...
- lkmb
- London, GB
- 1 Review
Excellent price - review packaging
The sushi kit i ordered is brilliant and will make for a great party.
I think it should have come in a box as all the contents were loose in the post bag, i wanted t give as a present and had to find a box to package in.
It would also be good to have step by step instructions included.
Will buy again as can not find sushi sets anywhere else!
- sara
- 1 Review
excellent price - need to review packaging
Price seems very good, products i ordered look good too but the soy sauce bottle broke in transit, infact box was in a box so not sure where all soy sauce went but class broken even in bubble wrap.
- Aigars
- 1 Review
Aigars, Latvia
I got all my stuff in time, Extra Large Handai is same as I expected and wasnt damaged I like it and Wooden Sushi Press Box also is good, just Bamboo Rice Mixing Paddle is wrong one and not same as in picture, I got small 23cm wooden spoon, which is not even in page :P
- JE
- 1 Review
Great price, terrible service
Before I start, I should mention I love sushisushi and will continue purchasing from them on a regular basis. Now-
A couple months ago I made an order. After 3 weeks with no communication past "sent" I emaiuled them, to be told it was being resent. When the parcel finally arrive, four of the twenty items I ordered were missing. When I requested a resend/refund of these items, I was refunded half what i was owed, and was then no repsonded to again.
My recent order, which arrived today, was better. However, possibly due to christmas rush, took a long time to send, so I emailed them to be told "whoops, forgot, will sned it now"....
So anyway, expect great products at superb prices, and also expect some questionable service.
- DMB
- Essex, GB
- 1 Review
- Lisa
- 1 Review
Damaged goods
After receiving my sushi kit I was disappointed to see that the box was ripped on both ends with the contents nearly spilling out. This was for a Christmas gift so I had hoped it would have arrived in better condition.
I don't have time to send it back, but I suggested to them that rather than wrapping a piece of cardboard around their boxes which does barely anything to protect them, perhaps bubblewrap would be better. Needless to say I didn't receive a reply to my complaint!
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