After ordering online, promptly received products. Bought system that required drilling hole in rear door of vehicle for camera. To do installation of camera, wiring and wireless transmitter obviously had to remove paneling for inside access. Installed all the system paying attention that there is no orientation mark on camera and nothing in instructions to tell that camera is required to be rotated to a certain point for it to see the world as it is. Put all the paneling back on and installed monitor system up front. Turned on system to find that the camera needed rotated about 1/4 turn because it was seeing the world sideways. Because of this had to retake paneling and dirt barrier back off hatch door, rotate camera then reassemble. Would it not be a huge customer service to put an orientation mark, an "UP' or "TOP" marking or something on camera or at least mention it in the instructions. Removal and installation of the access panels and dirt barrier were no fun to remove and install the first time, let alone the second time. This is surely not the first time that an installer has encountered this and mentioned it to the seller. The jury is still out on the dependability and durability of the product but getting a good set of installation instructions would be huge. Might want to mention also that there is very gray areas of presentation of product on their prepared presentation. 7" mirror monitor is good representation of its width but would be nice to know the height of it because it takes up so much room it is vision infringing looking out the windshield and is maybe even unsafe. Don't feel like I have been lied to but just feel like the problems I have encountered are probably things other customers have encountered but the seller is not as concerned about good service as good sales.
So, after doing some on line research, I decided to give you guys a try and see if you "walk the walk" as you claim in your website. I received the unit promptly, it was easy to install and the technical service was always available for questions. What a relief not talking to someone in a different country when asking a question! Everything worked GREAT.....until I started questioning my wisdom in getting a 3 1/2" monitor. Once again, I called your technical people and was advised that I could "trade up" to a 5" monitor, paying the difference, of course. I elected to do just that.....got delivery of the camera in three days. Then, the very next day headed out to Florida from Wisconsin. What a difference!
So, after doing some on line research, I decided to give you guys a try and see if you "walk the walk" as you claim in your website. I received the unit promptly, it was easy to install and the technical service was always available for questions. What a relief not talking to someone in a different country when asking a question! Everything worked GREAT.....until I started questioning my wisdom in getting a 3 1/2" montior. Once again, I called your technical people and was advised that I could "trade up" to a 5" monitor, paying the difference, of course. I elected to do just that.....got delivery of the camera in three days. Then, the very next day headed out to Florida from Wisconsin. What a difference!
I purchased a backup camera from this seller, and it was one of the most unpleasant experiences I have had in recent memory. The monitor and camera I purchased came with no instructions, and I had to pay someone to install. The seller advised me that the product was wireless and would have all of the necessary components needed to install as a wireless system. As it was, the installer told me that the wireless devices they provided were not adequate and they ended up having to install as a wired device, which added to the cost of the installation. It appears that the sales reps at Tadi are not very well versed in their products. In this case, buying on the internet was a very unpleasant experience. I also had difficulty getting a list of installers from the seller (Tadi).
I ordered my first backup camera system for my new Mercedes from Tadibrothers. The shipment came in within a week and it was fully secure in a very nice box. I spoke with Eddie on the phone several times before I ordered because I just wasn't sure what I needed. He was very helpful and really guided me to get something that was even cheaper than I was willing to spend. That just showed me their integrity.
My father has an RV that he has backed into a tree once or twice, lol. I want him to also get a backup camera too because I think it's just safer. Plus, the investment pays for itself. I mean if you hit your car, then the damages would be worst.
Bought a backup camera and there were no installation instructions. The mechanic installed it and it did not work properly. When I called Tadi for assistance, both brothers just yelled (yes, yelled) at me liked spoiled children. There was something wrong with the camera. They said my mechanic must be stupid because apparently a baboon can install these cameras. I had just paid $200 to have it installed and a hole had to be drilled into the bumper to accommodate the camera so needless to say, I was incredibly disappointed with their attitude. All-in-all, a $385 kick in the head: $200 to have it installed, $80 to have it uninstalled and $40 to ship it back plus the $65. they charged me for the wire that was left in the car (otherwise it would have cost double to take that out too and apparently this is a standard wire that can be purchased for around $20) Very rude guys who blow a gasket without provocation. I hope they lose business because of this review; They deserve it.
I expected this to look grainy and have a cheap feel. Not only was it not difficult to install but the TV part actually works, which my wife found to be a wonderful extra. The DVD's look great, better than expected. The price was great and I got more than expected. It plays all my DVD copies and cost way less than my prior 8" player.
I purchased this item for my wife's car. It did not ship within five days and I was beginning to be concerned. I did some research and called TadiBrothers. Tamir explained to me they were having a problem with their shipment. Tamir was friendly and responsive every time I emailed him. Tadi brothers did well in a situation they had no control over and I appreciated them not only offering a refund, but shooting straight with me about what was going on. As far as the item goes, it is excellent quality. We have it run so that we can hear it through our car's main speakers, but if my wife and I want to listen to something else up front, the unit has small speakers housed near the monitor so my kids can still listen in back w/o headphones while we use the radio. It plays every type of format imaginable (divx, burned discs, etc) and has a huge nice looking screen. No dead pixels and a very nice bright vibrant image. You can pick up tv stations with the included antenna (which means I can watch the game while the wife and kids are shopping in the mall) and it also has auxillary inputs to hook up a gaming system to. The only negative I will say is the inputs are not housed in the body of the unit, but dangle out the back which isn't the most attractive, but if you aren't going to use the aux inputs they could be hidden under the mount when installed. I love this unit and since we just bought a new car w/o a player, I am going to buy it again.