Tahoe Mountain Sports reviews

Tahoe Mountain Sports reviews

Excellent
9.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
183 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick delivery, product protected well for shipping.

This is not the first time I have ordered from Tahoe Mountain Sports, and they never fail to get my shipment out quickly and well packaged. The protection they offer is among the best of any retailer out there, and they do a good job of providing shipping notifications letting you know where your package is at all times. I would not hesitate to use them for any purchase!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

everything went well

everything went well
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great!

Shipping was fast, and everything went smoothly. Thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Tahoe Mountain Sport Supports the Game!

Nothing like pulling in your driveway after a long night at work and finding a box full of goodies!
I received my new Merrell hiking shoes (for my disc golf game), my new Tevas and a pair of Capris in just a few days from the time I put in my on-line order! Via 'live chat' Dave helped me with a few questions I had, which was so nice not having to wait for an e-mail reply.
I should mention I was able to use the 'script' I had won in a disc golf tournament and appreciate the support Tahoe Mountain Sports gives to the disc golf community.
Thanks! Colleen Wood
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent Service

I was extremely pleased with my order; the product is actually nicer than I imagined! The fit and quality of Marmot are exceptional. Mailing and delivery was excellent. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Just what I wanted

100% satisfied! Fast processing and shipping. Will buy from Tahoe Mountain Sports again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great experience, helpful, fast service, and got exactly what I ordered.

I went on line searching for a new backpack and ended up at Tahoe Mountain Sports. I chatted online and got all my questions answered and got just the Deuter backpack (20% off) I wanted along with some other items. I was then searching for a daypack with a hydration system for day hiking trips as the family is going camping this summer. Again I found just the right Deuter that will hold the 3.0 liter hydration system as well as snacks, medical kit, etc. for the day and again got 20% off. I also got free shipping on both orders and they arrived as promised in 6 - 7 days. I will not hesitate to shop with them again!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Smart & capable service representatives

I was very pleased with the service I got from Tahoe Mountain Company. I used the Chat tool because I was purchasing from abroad. The sales representative sent me messages after our chat ending, anticipating any problems I might have, and additionally, made sure after my purchase that my purchased items would go to my overseas address. Great job!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Outstanding.

Great customer service, competitive pricing, very fast shipping....outstanding retailer!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best deal on 22 Designs Vice telemark bindings

The transaction could not have gone smoother. Placed an order, received an email confirmation of the order receipt and another for the order shipment with tracking information. Bindings were in the original manufacturer's box, install them the next day!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Trusted, acuurate product and low price.

Website is very easy to navigate, product has very good description, the whole procuess is very informative.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good turn around, and easy site to order from...

Great experience and a timely delivery...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast Shipping, Great Prices, Friendly Customer Service

Tahoe Mountain sports had the best pricing I could find online. I was able to talk with a friendly customer service rep to ask questions about the product, and the items were shipped the next day!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Tahoe Mountain Sports Rocks

I was looking all over the place for a specialty back country sky item and found it at Tahoe Mountain Sports and at an incredible season close out price. I am smiling and excited to head up in the mountains at first opportunity
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent and FAST service!

I wanted a lightweight vest and found the icebreaker merino wool vest at Tahoe Mountain Sports. I actually purchased the last one they had in stock.
The pricing was fantastic as it was marked down about 30%, I received free shipping and received the vest in two days!! I had not shopped here before, but I will again in the future! Excellent service, high quality products and pricing!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great customer service.

Very helpful information provided to me over the phone before I ordered. Shipment was very fast. Item is exactly as ordered.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very bad return policy

I ordered boots from them that they advertised as true to size. I got the same size I get in every pair of footwear I ever buy (11), and when they arrived I couldn't get them on. I had emailed them to inquire about whether they had a larger size, stating that if they didn't I would like to return them for a refund. The woman I was in touch with said this wouldn't be a problem but they would not provide a return label and that customers were responsible for all shipping. The shipping cost 17 dollars, which was 1/4 the price of the boots. When I mentioned that this was very high and asked for some help w shipping the woman said I should have shipped with a different company. (A very rude comment). I she knew which company would have been cheaper I also feel she should have made that known when I asked about returning the boots. When I wrote back to politely voice my complaint she never replied. This was very bad customer service.
Tahoe Mountain Sports

Reply from Tahoe Mountain Sports

We are truly sorry for your less than amazing shopping experience with us. Our return policy states that customers are responsible for return shipping. The policy is displayed on every product page and throughout the checkout process.

We would love to be able to offer free return shipping but we simply can't afford to offer that service and maintain competitive pricing at the same time. Shipping costs are rising and a company our size is unable to pay for unconditional two-way shipping.

Thank you for the honest feedback. Our customer support team strives to deliver the best service we can and we're always looking for ways to improve customer experience.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Tahoe Mountain Rocks

Awesome customer service. Prompt delivery. I will buy from TMS again!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent customer service!!!

When my product was shipped it was not what I expected and they quickly sent out the correct product at no cost. I highly recommend them!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good pricing and fast and efficient service!

Tahoe Mtn has some great prices and a great selection. I had ordered some pants which unfortunately turned out to be a little too fitted for my taste but this is not my first order from them and likely will not be my last.

Tahoe Mountain Sports Details

About this company

Tahoe Mountain Sports offers outdoor gear, clothing, footwear, and backcountry equipment with free shipping in the contiguous US on all orders over $99. Check out our great selection of Patagonia, Mammut, Icebreaker, Deuter, Kuhl, Merrell, Smith Optics, Dakine and more.

Visit Tahoe Mountain Sports

Contact information

Call us on: Toll Free (USA): 1-866-891-9177, International: 1-530-546-7001
We live here: 8331 North Lake Blvd
96143 Kings Beach, California
United States

Category

Tahoe Mountain Sports is ranked 2 out of 8 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.