TASCHEN Reviews 

3,006
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 348 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the exceptional print quality, stunning photographs, and diverse selection of artistic books available through the store. Many buyers frequently note that their online orders arrive right on time and in perfect, pristine condition ready for display. Some reviewers were not happy with careless and inadequate packaging that frequently resulted in damaged book corners during transit. People also experienced frustrating carrier delays, missing tracking details, and unexpected extra fees charged upon final delivery. Several customers expressed deep disappointment regarding these recurring issues with shipping partners.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, as experiences vary significantly. Many customers... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the gorgeous quality,... See more

Order

Users describe ambiguous interactions with order, reflecting a high level of disagreement regarding their... See more

Price

Reviewers highlight ambiguous aspects of price, showing a wide range of diverse opinions. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The book is great. But UPS was an issue. They didn't come up my driveway to deliver the book. They left it down near the mailbox at the end of my long driveway. They sometimes do that when it snows, b... See more

Company replied

Rated 4 out of 5 stars

I ordered a book on the website on Thursday, April 23rd 2026. The book arrived at the local post office Tuesday, April 28th 2026. The book cost 15euros, the shipping to France 1euro and 99 cents.... See more

Rated 4 out of 5 stars

The books are PERFECT and the packaging was great us usual. The only problem, that happens constantly, is that DHL does not write the purchasers phone number, on the voucher and this makes the deliver... See more

Rated 3 out of 5 stars

I like very much the perspective to dive into the nice books I purchased... I dislike the fact the nice little freebie booklet was used a compression buffer by its bigger neighbours (ouch 100g Vs 7K... See more

Company replied


Company details

  1. Book Publisher

Written by the company

TASCHEN is a leading art-book publisher known for its dazzling and audacious world of eye-catching coffee table books.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(3,006)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Perfect !

Perfect !
Fast shipping
Book very well packaged, ensuring its protection.
Many thanks
Best regards
Sylvain

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love this Taschen sales

It’s the third time I buy from TASCHEN during their sales! I Usually buy from 10 to 20 titles every time! I haven’t had any kind of problem till now, all the ordered books has been delivered, they were all perfect despite the seller warned in the catalogue that some of them could have small imperfection.
Just one advice, make a better packaging using plastic bubbles material inside the cardboard box and not only paper!
Waiting for the next book sale

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality of books

Considering the pretty low prices of their books, the quality is insane. Thick paper, great image quality and colors, and really sturdy covers. The books feel like they’re built to last, and if stored properly, I’m sure they’ll hold up beautifully for years and years. They also have incredibly fast shipping. Cannot recommend Taschen enough! Love them!

September 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Not a very good experience

Not a very good experience ! This item was delivered to the wrong address and I have absolutely no idea where to even start looking for it ! FedEx are uncooperative about this issue and I am extremely frustrated and angry that this has happened . The item was supposed to be a birthday present for my husband .

September 11, 2026
Unprompted review
Rated 2 out of 5 stars

This time, poorly packaged books

I've bought from Taschen before, and the shipping was always perfect. That's why I bought from them again, because I thought that even though the books were expensive, they would arrive in perfect condition, very well packaged. This time, that wasn't the case: my two books arrived in a flimsy box, and the larger (and more expensive) one arrived with damaged edges from heavy impacts because the box didn't protect it properly. I won't be buying again.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

★★★★★

★★★★★

An absolutely fantastic experience with TASCHEN! The books are simply amazing: the print quality, photography, attention to detail, and binding are all truly outstanding. You can really see the passion and care that goes into every publication.

I took advantage of the promotion and was extremely satisfied with the value for money. The shipping was fast, and the package arrived perfectly protected, with the books in flawless condition.

For anyone who loves fashion, photography, art, and high-quality publishing, TASCHEN is a guarantee of excellence. It has definitely become one of my favorite publishers, and I will certainly be purchasing more books in the future. Highly recommended! ❤️

September 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Treat yourself

They shipped it out fast and the book itself is a work of art. Pictures don’t do it justice. The craftsmanship that went into this is top tier.

September 9, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

a delivery grace period was dismissed

I asked for a few days grace period before the delivery could be made and it was not accommodated. I had to urgently leave out of the country and there is no way I can pick up the package until the 15th. I have no idea if I went home to receive the package if the foul weather lately will get to it before I will. Such a small request was curtly refused

September 10, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Corners always dinged up by shipping

Great books, but poorly packed for shipping - not enough protection inside the packaging. The corners are bent and edges are dinged up. This has been an issue with the past few orders from Taschen and it's discouraging. Part of the appeal of having nice printed books like this is the condition, and these are getting to me in less than good condition. Please stop cheaping out on your packing materials, Taschen!

September 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look