Reply from Taunton Leisure
[REPLY]
- Reviews (4,178)
- Ms Elizabeth Smart
- 1 Review
Excellent value and quick delivery!
Less expensive than high street stores, easy to use online delivery service, can't fault the transaction!
- Mrs Gillian Earl
- 2 Reviews
great service and a good price
Taunton Leisure's website was easy to use, they had the Mountain Equipment Jacket I wanted at a good price and I was really pleased whe it arrived on Saturday morning, since I only ordered it on Thursday night (after 10pm) and only went for the standard (tracked) delivery. I'd happily recommend them and use them again.
- Ms Jo Manclus
- 1 Review
Fantastic product selection & product inforation combined with an unrivalled delivery service
Was looking for a new tent and knew more or less what I wanted. Searching on line I came across Taunton Leisure's website. What a find! Loads of products available and it was easy to search for and find exactly what I wanted, including accessories. I even changed my mind about the actual tent I wanted & ended up buying a Vango Tigris XL (+ footprint)! Product pictures and info were first class and the prices were really competitive and, in fact, cheaper than a lot of other companies. I am based in the south west and considered travelling to one of their stores but time was short and the weather was foul so I opted to order on line. Ordering and paying was really easy - I could even use PayPal, which I liked very much! Once the order had been placed I was kept informed of my order's progress via email. I had chosen "tracked delivery" and it was spot on - right down to the hour it would arrive. Can't fault the site, the products available, the prices or the delivery service. Highly recommend giving this company a try.
- Mr Johnson
- 1 Review
Fantastic Service
Purchased a children's jacket and it arrived very quickly, fast efficient service, great value for money/cheapest on web, will definitely use again.
- Mrs Natalie Hibbitt
- 1 Review
- Catherine
- 1 Review
Great product at a great price
I was looking for an Osprey day sack, and Taunton Leisure had a really good range. My bag was delivered in a couple of days and is exactly what I was looking for. The sale price and free postage made it very competitively priced.
- Frange
- 1 Review
- L Edmondson
- 1 Review
Excellent service
Placed the order and the item was dispatched and reached me in 3 days.
- Maria Stefano
- 2 Reviews
- BunnyPlanner
- 1 Review
Speedy delivery, great product, no complaints!
We went to Taunton Leisure because another company emailed us to tell us they were out of stock of the item we wanted even though we had just bought it online (Osprey Baby Carrier).
We needed it quickly so paid Taunto Leisure for Saturday delivery. It arrived on time as described. We were able to take our 6 month out for a very enjoyable Sunday walk as planned. So very happy!
- Michelle
- 2 Reviews
Great service and product
Efficient, quick service. Would definitely use them again.
- Mr Samuel Wright
- 1 Review
Great Service, Very Quick Delivery.....
Great Service, Very Quick Delivery, Great Product at a Great Price !!
- Janet Ball
- 2 Reviews
Excellent product at best price with excellent service/delivery
I found the price for the Osprey bag the best online with fast despatch and free delivery
- Mr James Barr
- 1 Review
As advertised and very promptly delivered
Would recommend to a friend.
- Mr Gary Baldwin
- 1 Review
Splendid Purveyors of Camping Stuff
Requirement - Self Inflating Camping Mats (luxury)
Taunton Leisure - Best Value on line + Turbo Charged Delivery
Perfect Communications and a faultless transaction
In a word - SPLENDID
- Mr Chih
- 1 Review
Fast Delivery, Good Price
Very fast delivery. Received tent in a few days of ordering.
- Dave Ellis
- 2 Reviews
Speedy service at good prices
I would recommend Taunton Leisure for internet shopping. If they stock what you want, then their prices are good and the delivery is very prompt.
- goonfish
- 1 Review
Great service from Taunton Leisure and a fantastic product!!
Superb service from Taunton Leisure. Really fast delivery with great communication and a change of delivery date option. The Robens tent we purchased is great quality. We went camping in it for the first time this month and it withstood a very windy Peak District with barely any movement.. The porch is great for rainy weather and the black inner lining in the 'bedroom' compartment makes it very cosy :) Best of all, two of us put the tent up in 20 minutes and we took it down in 10 minutes. I fully recommend it.
- Mr Thomas Goldstein
- 1 Review
Fantastic service, above and beyond...
I wanted to get hold of an ultra lightweight tent to use for multi-day runs and long lightweight hikes at altitude in the Alps and around Europe. The obvious choice, after a bunch of research was the Terra Nova Solar Photo 2 - 900gm and tiny pack weight for a 2 man self supporting tent! Anyway, the point is that Taunton had it at a fair price, they could easily ship to France and were willing to delay delivery until I got back from a trip away. All in all, excellent customer service, good prices and easy no-faff delivery. Definitely impressed after I last used them about 17 years ago to buy a Low Alpine hiking jacket! I'll be back :) Best of luck to everyone out there looking to adventure!!
- Kenzo
- 1 Review
- Paul Burgess
- 3 Reviews
Service and Value
I have transacted with TL a few times now and the experience is always good.
- Mr Brian High
- 1 Review
Good Quick Service
I saw on-line Taunton Leisure's sale offer of a UTag emergency device at a very reasonable price. I placed my modest order by 'phone. The member of staff who took my call was exemplary - I think I said that I hoped the call had been recorded for training purposes!
I had 2 email responses confirming acceptance of my order, and informing me of delivery arrangements. The package arrived within a few days, very securely wrapped.
- Mr John King
- 1 Review
To make the most of your leisure time - go to Taunton Leisure
Taunton Leisure was recommended to me by a friend so I thought that I would try them, especially as I had spent quite some time looking for a high- performance tent for occassional weekend camps but without being able to make a final decision. I called them as I also wanted some advice before buying and my first impression was that the receptionist was very approachable and also very technically aware. The price was great, being some 20% cheaper than any other quote that I had. In fact, the whole buying process was extremely quick and easy and I placed my order against known stock within 10 minutes. They followed up with an immediate email confirming goods, price and delivery.
The delivery experience was great and enabled me to track the order progress through to delivery. The product arrived extremely securely wrapped, right at the start of the promised 1-hour delivery window and within 1 day of order. They also followed up with a confirmation email - outstanding customer service!
My advice is not to waste valuable free time trawling price comparison and technical websites; just go to Taunton Leisure. I really do believe that they are a great one-stop shopping experience for camping and outdoor goods. I will certainly be using them again.
- Mrs Summers
- 2 Reviews
Outstanding service and communication (again)
Bought a large number of climbing helmets. Good service and communication. Items were in the sale and so were a bargain.
Many thanks.
- Ms Martina Gripp
- 1 Review
Delivery on time and in perfect condition.
Delivery on time and in perfect condition.
- Mrs JANET HILTON
- 1 Review
Brilliant service and product
Great price for a much longed for Tilley sun hat, thrilled with product and service fast delivery. Highly recommended.
- Ms Esther Hielckert
- 1 Review
prompt great service
Bought my daughter a pair of boreal junior ninja climbing shoes via taunton but when they arrived the were 1 size too big. Called the helpdesk and got returns form mailed straight away by a very friendly and helpful gentleman. Correct size shoes arrived 2 days after I send the pair that was too big back. Great and prompt service in all.
- Mrs Carole Crabtree
- 1 Review
Great prices, great service!
Would highly recommend looking at Taunton Leisure for outdoor wear. It was easy to order from their website and delivery was quick.
- Mr David
- 1 Review
Faultless
No issues, reasonable price, promptly dispatched. 10/10 would shop again.
- Ms Christina Hughes
- 1 Review
Kampa colonel kitchen excellent service
Having done a search on various sites We found that Taunton leisure not only offered the item at the lowest price but also offered free postage. subsequently we ordered the kampa colonel kitchen expecting to have to wait some time for it to arrive. We were mistaken the item arrived within DAYS well wrapped and without a fault. The delivery service used kept me well informed regarding delivery. Overall the best experience of online purchasing we have experienced in a very long time
- Mrs Steve Peacock
- 1 Review
- Mr Paul Fong
- 1 Review
- Mr Graham Tricker
- 1 Review
- D Pearson
- 1 Review
The Real Deal !
Product = Excellent
Presales advice - Excellent
Ordering & Communication = Excellent
Delivery = Excellent
- Mr David Stockton
- 1 Review
excellent price shipping and service.
Wonderful shopping expeirence excellent price no fuss and free shipping will shop again.
- Mrs Hilary Black
- 1 Review
Very Efficient
Really pleased with the service from Taunton Leisure.
Website was easy to use.
I ordered a Lowe Alpine backpack which was 10% cheaper than anywhere else and I was also very impressed to see that the delivery was free which saved me even more money.
My parcel arrived within a couple of days and I would not hesitate to use Taunton Leisure again.
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- Charley Jenkins
- London, US
- 2 Reviews
- Mr William McPhee
- 1 Review
Good communication and professional advice
Item not originally in stock but advised to set up an email prompt that would advise me when item was available. Purchase was straight forward and very prompt delivery. Excellent communication and helpful advice. Thank you
- Geoffrey Downs
- 2 Reviews
Good price and quick delivery
I bought an Osprey Stratos 26 rucksack from them. The price was lower than I could find anywhere else and included free delivery. It arrived in a couple of days.
- Wm Neill
- L, GB
- 4 Reviews
Best price, well packed and delivered promptly
Best price, well packed and delivered promptly
Taunton Leisure Ltd
About this company
We have been selling great quality outdoor gear for over 30 years at our Taunton, Exeter & Bristol stores and online / by phone. Clothing & equipment for walking, climbing, camping, travel & expeditions from trusted brands like The North Face, Berghaus, Icebreaker, Scarpa, Outwell & Vango. We aim to give superb advice and service online, instore or by phone.
Visit Taunton Leisure
Contact us at
TA1 3FA Taunton
United Kingdom
