I ordered a battery recommend by their website, turned out the terminals were on the opposite side, when I phoned to arrange return and purchase the correct battery was told I have to pay 15.00 for the returns a further delivery charge the correct battery. The refund excluded the 1st delivery charges even though 'Daniel' promised that I will get a full refund. The manager I spoke with this morning was not at all helpful, he was blaming me for ordering the wrong battery, even though I told him his website is misleading in suggesting batteries than are unsuitable. His excuse was those are just guidelines from manufacturers. I wonder how many people have had to do the same as myself and lost about 25.00 in postage for a fault that is not my own. I will never be using this site again and would not recommend it to anyone else.
DO NOT BUY FROM THIS FIRM!!!
I RECEIVED MY BATTERY WITH ACID LEAKING FROM IT RUNNING DOWN THE EGG CUPS(USED FOR PACKING) WHICH BURNT!!!!!!
I EMAILED THEM SAYING I WAS NOT HAPPY (THE CELLS IN THE BATTERY WERE VERY LOW),WITH NO IMMEDIATE REPLY
I FINALLY CONTACTED BANNER WHO SAID I WOULD NEED A SPECIAL TOOL TO REMOVE THE CAPS ON TOP OF THE BATTERY TO REPLACE THE ELECTROLITE
THIS COST £10 SO I PAID,LATER TANYA PHONED SAYING A 2P PIECE WOULD BE THE ANSWER FOR REMOVING THE CAPS,THE SLOTS ARE BIG SO MY LUCK WOULD BE TO MANGLE THE PLASTIC WITH A 2P PIECE!!!
MY RECOMMENDATION BY DIRECT FROM THE MANUFACTURER,THERE WAS NO OFFER TO CREDIT £10 FOR THE TOOL FROM BANNER...........
DONT BE SEDUCED INTO BUYING FROM THIS COMPANY!!!!!!!!
I found Tanya Batteries on line & checked their prices, only to find they were the cheapest. They said they would sell me a new battery for my car, with a 4 year guarantee and free next day delivery. I remained somewhat sceptical, but made my order nonetheless. I made the order at around 3:00pm, midweek.
The next day, at around 9:00am, a van turned up with my order. As promised a nice shiny new, good quality, battery with a 4 year guarantee.
All this & still they are the cheapest around! There are a lot of other online companies who could learn a thing or two from Tanya Batteries.
then these are the place online to shop, have had 3 different batteries from them now over a few years, no issues , no complains, and always a good price, TIP: join there facebook group for a small discount code ;)
I'm a repeat customer of Tayna. I made a mistake ordering on line, and they were very helpful fixing my mistake on the phone. The batteries arrived superbly packed, and delivered on time.
Did I mention that the price was good too?
ordered two products and paid for express delivery, i received a phone call to say one of the items wasn't in stock and they couldn't advise when it would be, however they did recommend an alternative that was a lot cheaper and apparently a better option. I expected the express delivery there the next day as there website told me it would be
"Your cart includes standard shipping (90% arrive next day). You can upgrade to Guaranteed Delivery On (day)"
however this turned out to be a waste of money and incorrect as it didn't arrive on the guaranteed day id paid for.
Car Battery ordered 1230 pm, wed, delivered 830 am Thurs. Wales to St Albans Herts.
Wow, what service, buy this company !!! Thank you Tayna you are real GEMS
Nothing more just the best service ....need a battery......... tell your friends
Thank you Richard Osborne
I ordered a battery for my MGB on-line on Sunday night and realised that I had possibly ordered the wrong type so I sent an email to that effect. By 8am Monday I had a reply advising me which battery was best for my application and by 9AM Tuesday the correct battery was delivered to my door.
Service does not get any better than this.
Many Thanks, Neil Eddie.
My wife is undergoing cancer treatment that is leaving her very weak.
She had not used her Scooter for three years and the batteries were very dead.
I found Tayna on the web looking for batteries in a hurry. They were very helpful
and even provided Saturday delivery.The Two batteries arrived well packed and ready charged, it made changing out the old ones very easy.
I good company to deal with and I have no hesitation in recommending them to others who need batteries.
On a holiday rally field with grand children and needed a new leisure battery fast look on the internet and found details and telephone number of Tayna Batteries,
Rang them! The best service over the telephone I have ever received.
I will recommend them to all my friends.
So pleased I came across this company whilst searching for a battery for a Sunbeam Lotus. A very easy to use and informative website. Delivery was so quick and product packaging was perfect. Will definitely use Tayna Batteries again.
Ordered the battery over the phone as I wanted to ask a few questions, all questions answered to my satisfaction so carried on with order, battery came well packed and was delivered earlier than quoted, very well organized company would definitely use this company again. (no I don't work for them)
I ordered 8 batteries for a full e-scooter power replacement. Living in NI I wanted to find a local supplier but after 5 phone calls none could provide the AH that Tayna could (local was 20AH, Tayna 22AH - an important difference with a e-scooter you don't fancy having to push home). The delivery charge for NI is high but the cost (incl. delivery) was just a little more than buying locally. The batteries were delivered on the expected date and I was emailed, text'd and called prior to delivery so I could be home when they arrived. I wish more companies trading on the Internet did this. The batteries were packaged well and arrived in perfect condition.
I just bought a Varta Silver Dynamic Car Battery 12V 63Ah D15, and for this standard of battery I am convinced that Tayna cannot be beaten on price, all in mine came to about £55. The battery was delivered next day, perfect. Also, the five year guarantee is not made clear in the paperwork that arrives with the battery, so I phoned them, they couldn't have been nicer. The guaratee is with Tayna, if you have to make a claim in the guarantee period, they will just replace the faulty battery. I will recommend Tayna, to my friends in Sleaford.
My last battery for my golf trolley only lasted a year so I was looing for a dependable manufacturer and from experience I preferred a gel filled battery.
I got both from Tayna at a reasonable price and with very quick delivery, delighted with my purchase up to now. Just need to see if the battery lasts.
I got very quick responses to help identify my battery, Once ordered the delivery was really fast plus for such a heavy item the shipping was very reasonable. Finally they were also the best price I could find so overall a faultless experience.
Product came in IMMACULATE condition, carefully wrapped and protected - Pre sales service ( enquiry about type of battery for make of car and model ) instant and precise and correct
Battery was brand new, in outstanding condition and presentation fitted perfectly and performs flawlessly
Delivery was difficult as no one was at home but driver had the decency and courtesy to telephone and made three attempts to deliver by telephoning and arranging a slot of time for delivery
When the battery on my Discovery TD5 wouldn't turn her over after standing a few days in the cold, I reconned the original land Rover battery ws finally due for replacement. After reading good reviews of Tayna on the owners Club and other forums and finding they had Numax batteries with terminals in the right place (leads won't move to battery corners so terminals must be on centre line), I placed an order for a 115 Ah Numax. To my delight the 120AH version was delivered which is bigger than the LR original and still fits easy in the tray. It also has a fold down handle which the old one didn't have so was easy to lift in place. Well done Tayna.
I ordered a car battery, having not used tanyabatteries previousIy was concerned about speed of delivery and quality but within a day the battery was securely delivered.
The communication from tanyabatteries was excellent throughout and for sure this is a company on the web that is to be recommended.
Excellent in every aspect.
I ordered a specialist and expensive battery for my classic car from Tayna, not only were they the lowest price on the net by a significant amount the battery arrived next day very well packed, fully charged and ready to fit. Yesterday I wanted a reliable, top quality battery for my caravan as the one left in over winter was not holding much charge but it was 1530hrs and I am going away today. No problem to Tayna, the friendly helpful lady on the order line promised it would be with me today but could not promise a time. The battery arrived at 1130hrs was fitted by 1140hrs and I am leaving this afternoon. Tayna I think you are great and I am telling all my friends as well.
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