I had 2 drivers today deliver my bed and mattress from tictok even put in the room it was needed and I was so greatful because my back had gone! Little things like this is experiences I appreciate and... See more
Company replied
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Review summary
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Reviews shaping this summary
Called me 5 mins from delivery to make sure they understood where they were going. Arrived on time even though it was 7am both men were cheery happy and polite. Carried large package into house and pu... See more
Company replied
Wasn’t in when they delivered, however my colleague was and she said they were extremely helpful. The delivery drivers were kind enough to bring all the many heavy parcels of nursery furniture up the... See more
Company replied
Great service, I phoned to get a time because I had an appointment come up, I was out and the guys went above and beyond taking it round my house to the back and making sure it was safe, making it eas... See more
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Company details
About DX
Written by the company
DX is a leading provider of logistics solutions, supporting business and residential customers across the UK and Ireland. With a heritage dating back to 1975, DX has grown into a multi-service logistics business, offering a comprehensive portfolio that includes Parcel, Freight, Document, Fulfilment, Final Mile and SameDay solutions.
The company combines national scale with service precision, helping customers manage complex supply chain needs, from first mile collection to warehousing, scheduled and express delivery, and final mile fulfilment. Its network is built to serve sectors where timing, security and reliability are critical.
Today, DX operates from over 100 sites and employs more than 5,000 colleagues. The business is focused on expanding its reach, enhancing its service proposition and investing in the technology, infrastructure and talent needed to deliver long-term value for its customers.
You can find out more about us by visiting our website.
You can find out more about us by visiting our website.
Contact info
Ditton Park , SL3 9GL, Datchet, United Kingdom
- social@dxdelivery.com
- dxdelivery.com
4.1
Great
182K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Easy to use online tracking and my…
Easy to use online tracking and my parcel was delivered safely on the day they said they would (they were early, but I'm not marking them down for that)! The two lads making the delivery were friendly and helpful.
September 15, 2026
Great delivery with two drivers as…
Great delivery with two drivers as promised. Happy to deliver the heavy item to where I wanted it.
September 14, 2026
Typical lie
Typical lie: "sorry we missed you". Can't trust their promises about the date. Shame, companies use them at all.
Don't waste my time and keep your auto reply for your horrible company
September 15, 2026
Unprompted review
Excellent delivery
Excellent delivery, friendly drivers and helped get the parcel into my car.
September 15, 2026
Extremely helpful
Extremely helpful, assemble my table for and took all the packaging away also.
September 14, 2026
Delivery booked for a Friday
Delivery booked for a Friday, informed on the Thursday evening it would be the following Monday or Tuesday.
Chose the Tuesday, was informed on the Monday evening a delivery time. Great communication and delivery
September 15, 2026
Not great, not too bad
The delivery was around two hours late, so I had to call customer service to find out where it was. They contacted the driver and apologised for the delay. The two delivery men were lovely, though.
September 15, 2026
Great experience
The lads who delivered my bed were very lovely and chatty. They even carried them up my building’s very awkward staircase for me! Highly recommend :) thank you again guys.
September 15, 2026
Nearly 2 hours delayed delivery and no…
Nearly 2 hours delayed delivery and no communications received for the delay.
September 15, 2026
Excellent
Friendly , efficient and quick delivery ( 2 man ) . Very happy customer indeed
September 15, 2026
Both the drivers were very friendly and…
Both the drivers were very friendly and helpful also the communication overall was great
September 14, 2026
Efficient, quick and polite service
Efficient, quick and polite service. Thank you DXdelivery.
September 15, 2026
Unprofessional delivery guys.
Unprofessional delivery guys.
Paid for two man delivery to drop items on the first floor. Was greeted with we don’t do first floor deliveries and that the company lied to you.
September 15, 2026
Efficient and Friendly service
Efficient, friendly and kept me informed on delivery time. What more do you want
September 15, 2026
Both the young lads that delivered the…
Both the young lads that delivered the mattress were polite and efficient
September 15, 2026
Poor Communication from DX.
Ordered a bed on 3rd September 26 ,it was due to be delivered today the 15th September from Mattresman with DX the courier, based in Paisley,between 8am-6pm,no contact from either now 6.30pm
A totally terrible and unnecessary experience.
September 15, 2026
Unprompted review
The box for one of the items arrived…
The box for one of the items arrived damaged; the driver assured my wife that everything inside was fine, but when I started unpacking it to assemble the product, I noticed that one of the parts was broken.
September 15, 2026
On time with phone call for arrival…
On time with phone call for arrival time, quick, polite team ,
September 15, 2026
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