ThinLenses Reviews 187

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thinlenses.co.uk did a fantastic job in reglazing my rimless gentle monsters. I had gone to many high street retailers who were unable to do the reglaze service. When I contacted Ash he guided me thro... See more

Rated 5 out of 5 stars

This company took an old guy's eyesight and pocket problems told him everything he needed to send them. Waved a wand and provided him with an affordable pair of fit first time specs that only a coupl... See more

Rated 5 out of 5 stars

I play racquet sports. Due to total hinge failure an arm fell off my very aged dedicated sport glasses. I live in Spain options were limited and expensive. Thinlenses offered a real solution by pu... See more

Rated 5 out of 5 stars

This lens specialist is second to none I have been wearing glasses for 25 years all from local opticians but with age the vision gets more complicated and to get high prescription lenses super thin i... See more

Company details

  1. Glasses Store
  2. Optician

Written by the company

ThinLenses are the High Index Specialists, catering for complex prescriptions. We offer the complete choice of both Plastic and Glass High Index Lenses. We also offer latest range of Double Aspheric Lenses (Bi Aspheric Lenses) which are flatter than standard High Index (single aspheric) lenses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thinlenses.co.uk did a fantastic job in…

Thinlenses.co.uk did a fantastic job in reglazing my rimless gentle monsters. I had gone to many high street retailers who were unable to do the reglaze service. When I contacted Ash he guided me through what my options were and promptly responded to my query. The glasses look absolutely stunning!!!! Many thanks again!!!😊

May 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Eyesight Correction Wizards

This company took an old guy's eyesight and pocket problems told him everything he needed to send them. Waved a wand and provided him with an affordable pair of fit first time specs that only a couple of online makers can handle. Something that 2 years of a well known high street chainstore of Opticians couldn't. Particular thanks go out to Ash Mehta of their team. Trust this company 100%

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

I purchased hi index 1.9 lenses and…

I purchased hi index 1.9 lenses and frames online from Australia, complete with free anti-scratch, UV protection, and anti-reflection coatings. They arrived about two weeks after ordering, and slipping them on felt so soothing for my eyes. After wearing them for a full day, I experienced no headaches. The anti-reflection and UV coatings make driving in Australia's bright sunlight much more comfortable. The frames and lenses are lightweight and fit well. My interactions with the company were pleasant, and the order processing and shipping updates were efficient. The pricing was straightforward, and the online tool for selecting frames was user-friendly and aided my decision. I’m thrilled with my new glasses!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Glasses hi index order to Australia

I ordered online from Australia, the hi index 1.9 lenses and frames, with free anti scratch, UV protect and anti reflection coatings. Received them around 2 weeks from order, in post and it was like a balm for my eyes when I put them on. Worn them a day and no headache from them. Anti reflect and UV coatings makes driving comfortable on bright Aussie day. Frames with lenses are light and comfortable. Contact with company has been good and order turn around and postal tracking communication is good. Clear pricing structure. Website frame choice online tool was easy to use and helped to make the decision. Very happy with my specs!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great help from Ash guiding filling in online form

I was ordering my 2nd pair for Reglaze, and also had a new Script. I was unsure exactly what lenses I had before, so e-mailed a list of all boxs I had entered. Ash confirmed my choices, and also advised of of a slight increase in lenses. So I was confident in submitting the form and Payment. He was very helpful from start to finish of the order. Very satisfied with the finished product, also came quickly. I would highly reccomend Thin Lens as price and service outstanding. Thanks again to Ash.
Enid Craven

September 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thinlenses.co.uk Excellent company

Thinlenses.co.uk. Exellent company best lenses I have ever had. I have used thinlenses.co.uk twice for reglazing my glasses and both times i'v been more than satisfied with the work the team has carried out. I have also had phone call conversations with the friendly team that offered me professional advice. So glad I found this company. I never wright reveiws but this company deserve's the credit. Many thanks again Thinlenses.co.uk Regards Scott.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Double aspheric lenses work


Many thanks for your very fast and efficient service. My glasses are perfect and in less than 1.5 weeks for such a complicated prescription. Will use your company next time I renew my glasses. I am very happy with the double aspheric lenses. A huge thank you.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

ThinLenses are life changing!

I have a highly complex prescription and have had a lot of difficulty with high-street opticians meeting my needs. The glasses I had previously were thinned down but they also cut off my peripheral vision and I was told there were no other options. I got in contact with ThinLenses via email and they were incredibly helpful, advising me on which frames and lens index would meet both my needs and preferences. They also came up £200 cheaper than the price quoted for less suitable glasses from the opticians on the high street! I placed my order and received my glasses within 10 days, perfectly matched to my prescription, no unusual lens curvature, just perfect! I couldn't recommend ThinLenses enough if you have a high or complex prescription, and don't be afraid to contact them ahead of placing an order as their customer service is impeccable.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

I'm 67 and have always used the usual high street opticians, but the cost of my high prescription lens glasses led me to look elsewhere. I will admit that I was quite apprehensive about ordering glasses on-line, there were many 'what ifs' in my head but I decided to give it a go. The web site is very good, upload a pic' of your face and you can try on numerous frames. I didn't know my pupil distance, but once again, upload a pic' and they will tell you. Ash answered all my questions promptly and soon put my mind at rest. One of the great things about ordering on-line is that you do everything in your own time and at your own pace, there is non of that slightly rushed feeling that you get when you're choosing glasses in the high street opticians. From ordering, my glasses took approx' 12 days to arrive by tracked postage. My glasses are just lovely, so well made with perfect optics - even the case and packaging has a quality feel to it. I don't impress easily but I can honestly say that from start to finish, ThinLenses service has been outstanding and I will definitely used them again. Thoroughly recommended.

February 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

A wonderful experience from "Thin Lenses"

A wonderful experience from "Thin Lenses"...Just recently ordered and received my glasses from "Thin Lenses"..Ash was superb in guiding me through the process,as my order was for high prescription lenses,i nearly gave up hope of having the lenses i wanted..However i now have the glasses i wanted..and truly delighted with them...Don't hesistate to use "Thin Lenses". I should have used them long ago..and they beat every optician on price..

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have a high prescription and need varifocals. The thickness of the lenses is unattractive and my optician only had limited options. I took a chance on ThinLenses and am very glad I did. I firstly bought a pair of double aspheric sunglasses which Ash kindly rushed through in time for my holiday. I have today received my 1.9 glass clear lens glasses, again received very quickly and am extremely happy with the. They are certainly more aesthetically pleasing than anything I could obtain on the high street. Ash has been a pleasure to deal with and everything was straightforward and professional. I will certainly use them again.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

After poor support from many high street opticians I decided to try thinlenses for my high prescription.
My glasses arrived in a week and look fantastic I'm so happy with them I'm ordering a second pair.
They fit perfectly and are lightweight and great quality.
The lenses are brilliant and look so thin compared to my old ones.
Ash was very helpful throughout ordering. I highly recommend this company

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Once again, a great service from Ash and Thin Lenses. Ash confirmed that my choice of frames was suitable for my high prescription, transition lenses and they delivered my very cosmetically pleasing glasses to me in 10 days. These are my fifth pair of glasses with them and each one has been spot-on. I highly recommend them.

October 16, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company

Have been using the reglaze service from Thinlenses for years.

Ash is a great help and very knowledgeable. Service and quality is always top notch, and reliable.

Highly recommended!

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with ThinLenses.co.uk

I am myopic, my prescription is -6.75 with a varifocal prescription and monocular vision. In desperation I contacted ThinLenses for glass 1.9 lenses. Fabulous! I now have the clarity through glass that I had in my youth, (aware of the pros and cons of glass) I will forever return to ThinLenses for their glass lenses. The online service and a follow up personalised customer service gave all round satisfaction.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I’m so happy with my new glasses. I wear a plus prescription (+5.75) and have never been happy with my glasses from high street opticians. I hate the magnification of my eyes. I spoke to Thin Lenses and they recommended double aspheric lenses. They make such a difference to eye magnification and also I have better vision (less distorted at the sides). I used their reglaze service as I don’t live near them. My glasses fit perfectly! Thank you Thin Lenses I’ll definitely be back for my next pair 😊

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t praise more thin lenses uk…

I couldn’t praise more thin lenses uk for the third time around with another great prescription and fit straight out of the box
When it arrived. Highly recommended high prescription lens specialist
Superior to regular high street opticians and at the lowest prices
Thank you ASH AND TEAM

February 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

SIMPLY THE BEST.

Great helpful staff. very straight forward,
High standard simply the best.
iv,e had bad 9+ eyesight since around 7 year old, im now 61 and have over the years as one can imagine had many dealings with high street, well all of them.
So im a yorkshire man and say it as it is.
My glasses from ThinLense are out of this world and to be honest im still in shock as to the high level of craftsmanship that has gone into these glasses. so its a big 5 star rating from me.So a big thank you it means alot to me and to feel good when out and about. Thanks again ,Bob .

February 25, 2024
Unprompted review
Rated 5 out of 5 stars

Why Go Elsewhere?

Thinlenses service and lense offering is second to none! I have a very high prescription and the quote given for reglazing my current frames by my highstreet optician was so high I had no choice but to look elsewhere. I found thin lenses and travelled down to meet Ash as I wanted to explore new frames and see for myself the difference between plastic and glass. I had always been told to steer clear of glass as it was heavier than plastic but Ash explained very clearly why I needed glass for my prescription and showed me lenses to illustrate the thickness i could expect. He even helped select new frames. I am delighted with my new glasses and the service I received. Having a very high prescription means changing lenses when a prescription changes is a major investment but thinlenses has a unique offering, excellent customer service, amazing product knowledge at an affordable price - why would anyone with a high prescription go elsewhere?

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you ThinLenses!

If you're looking for thin lenses and don't know where to go thinlenses.com IS the place to go. ThinLenses sells the thinnest lenses on the market today. Attention to their customers and ease of ordering with assistance from Ash is next to none. Outstanding selection of frames and multiple lens options!

December 27, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look