Toolup.com Reviews 

92
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, great pricing, and surprisingly fast shipping times that make purchases very satisfying and convenient. People also appreciate the wide selection of available tools and the significant discounts compared to other big box stores. However, some reviewers were not happy with delivery issues, noting that items occasionally arrived damaged or completely lacked proper shipping boxes. A few other people also felt that customer communication and tracking updates could be significantly improved during backorders or delayed shipments. Others mentioned facing unexpected hassles when trying to resolve issues or replace damaged goods with support.

What people talk about most

Product

Consumers find products to be of excellent quality and exactly as advertised. People consistently praise the... See more

Price

Customers consistently note positive experiences with price, highlighting great deals and unbeatable rates... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that orders arrive quickly and in... See more

Order

People report ambiguous experiences with order, reflecting a wide range of differing opinions. Some consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually go with Acme or Home Depot for my Milwaukee tools however Toolup is amazing. Way better prices, super fast shipping and while I had heard packages are not well packed per reviews, well that... See more

Rated 5 out of 5 stars

The Ai agent I created to help me with my ‘74 K5 Blazer restoration found this bit and Toolup. Toolup offered great pricing, cheap shipping and quick delivery for a quality product, so I bought it. Th... See more

Rated 5 out of 5 stars

The price was better than Amazon. Web site was easy to browse. The only complaint I have the package was never wrapped. Letting people know what was in the box as it sat on my door step. I will bu... See more


Company details

  1. Tool Store
  2. Construction Machine Dealer

Information provided by various external sources

Your Power Tool Store with brands like Dewalt Power Tools, Greenleee Tools, Ridgid Tools and more. Name brands like Milwaukee power tools, bosch power tools and Makita power tools at great savings. We ship your power tool and cordless tools quickly


Contact info

4.1

Great

TrustScore 4 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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4.1

All reviews

(92)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered the 2 pack Ego 12amp hour…

I ordered the 2 pack Ego 12amp hour battery pack.
The order says to expect delivery via FedEx 8/21.
8/21 comes and goes.
Needed these for a job so I email and ask to cancel.
Dawn from support says many contradictory statements.
First it's i will contact the shipping department and cancel for you because I choose the Affirm Loan deal .
Again no reply after several days.
Dawn then says to bad it's already shipped but no tracking update or proof that it left the facility or even that they had it in stock in the first place.
Now supposedly something happened with FedEx and I have to file claim with insurance. This is a 1400.00 situation.l with
Toolup.com.
Affirm has been given screenshots and a claim but I think I'm going to have to pay the first installment on something never shipped or received and Toolup.com
First don't order from this company as no communication on tracking all the information I have is because I've been persistent in communication not them.
Terrible customer service.
Almost seems like they are shady.
Read reviews before ordering especially if something is out of stock they may not inform you until you bother them.
To many other reputable places like Acme Tools or Ohio power tools or even old Home Depot.

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Stumbled across this site when looking…

Stumbled across this site when looking a new hedge trimmer and found it for a great price after searching the internet for over a week to get a good deal.fast deliver and the specs I was looking for and as I have said great price would use again

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

The Ai agent I created to help me with…

The Ai agent I created to help me with my ‘74 K5 Blazer restoration found this bit and Toolup. Toolup offered great pricing, cheap shipping and quick delivery for a quality product, so I bought it. The bit did a great job of countersinking the 18ga CRS after drilling through it. Very happy with the price, the easy ordering process, swift delivery and quality product. I would definitely recommend Toolup!

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Dewalt Master

The price was better than Amazon. Web site was easy to browse. The only complaint I have the package was never wrapped. Letting people know what was in the box as it sat on my door step.

I will buy from ToolUp again, please wrap or place in a plain box.

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't order unless you can wait for the tool

Ordered a tool with a 4 day lead time. After two weeks of not hearing anything, I called an customer service was going to look into it and get back with me, no response. Waited another week, still nothing. Called customer service, they said the item was on backorder and they would reach out that day with a ship date, no follow up. After over a month since placing the original order, the item finally showed up.

May 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Bait and switch with price

Umm... can somebody plz explain what orifice these guys pulled their little red "$148.44 off" sales notice from? Their whole site was littered with this false advertising. Original price of 221.15 - 148.44 = 72.71
Not 189.56.
At checkout they have a struck out price of 552.80, which while over inflated, subtracting 148.44 from, still doesn't equal 189.56.
So, I know they think poorly of the average Americans intelligence however, we're not that dumb...
Well, I have screenshots it won't let me post.
Says 148.44 off a milwaukee too and battery combo. Struck out price of 221.15 with see price in cart. Once in cart, the price is 189.56 with a struck out price of 552.80
Page in question
ROFL, no pics or links in review. TP sucks too

March 8, 2026
Unprompted review

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