Tour America Reviews 

9
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator
  4. Travel Aggregator

Information provided by various external sources

Find the best available rates on all American holidays with Tour America – the USA holiday specialists in Ireland. Cheap holidays to Orlando, New York city breaks, Las Vegas Packages & more!


Contact info

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(9)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Poor customer service!

Overall my experience with Tour America was good. I have travelled with them in both 2025 & 2026.
It lot depends on the agent that you're dealing with, that contributes to the overall experience. In 2025 the agent was excellent with her vast knowledge of New Orleans cruise with Royal Caribbean. Overall an excellent holiday.
My second trip was a trip to Chicago, New York and a Bahama cruise with MSC. This second agent was not as helpful or diligent in the booking. This led to us having problems along the way.
We returned in February and stated our grievances. Our first was solved 5 months later and we are still awaiting an update on the second grievance. Some how I think that ship has sailed,pardon the pun!!
They'll promise you a resolution, that may or may not come. At this stage they're ignoring our emails & messages. Overall, not a great experience with customer service.
Buyer beware!

July 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing Holiday thanks To Tour America 👏

And we booked a trip to Miami and then a cruise with Brenda Clarke in Tour America. From start to finish Brenda organised everything for us. We had an amazing holiday and we did not have to worry about anything. Brenda was always there to answer any questions. I would highly recommend Tour America for any family holiday. 

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I booked with tour America

I booked with tour America, I was dealing with Christine Richard and I have to say we had a fantastic experience, Christine was so helpful and we got everything we wanted and more . We had a brilliant holiday to Nashville and Memphis , everything that was organised for us was to the highest standards and was very good value for money . We had the most memorable holiday and I would definitely book with tour America again . Thank you again Christine for all your help and for making one of my dreams come through. You are excellent at what you do .

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I only book my American holidays with…

I only book my American holidays with Tour America and the smooth experience and attention to detail from Christine Rickard @ Tour America. Looking forward to booking my next American adventure really soon. Thank you Christine and Tour America. ⭐️⭐️⭐️⭐️⭐️✈️🇺🇸🌞

April 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

New York snow storm

Hi Christine.
Well, we finally made it home. The heaviest snow storm to hit New York in recent years We really appreciate all your assistance while we were in New York. You went above and beyond. Contacted the hotel, emailed and when you couldn’t reached me you contacted me on your personal phone! The extra day worked out well and besides that long queue at TSA in JFK airport everything went smoothly on the way home. Delta Airlines was grand. The flight was a bit bumpy due to the weather in Dublin. Now back to normal again, many thanks for all your help in getting us home.

Best regards Jim and Georgina Curtis

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Just home from a fantastic trip

Just home from a fantastic trip, Yvonne was very helpful from start to finish, booked the trip 10months in advance and cannot fault any aspect of the booking process, correspondence, updates and assistance - will definitely recommend and use again.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Used this company on a recent holiday and they went above and beyond to be helpful. Staff are fantastic and saved me a lot of money, plus enhanced the experience and made the whole experience seemless.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant tour operator

First time booking with tour America, from moment booked cruise with Alan Monahan, he guide through everything, total recommended them definitely will book again with tour america.

February 28, 2024
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look