Trait Tech reviews

Trait Tech reviews

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5.4
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9 Trustpilot review(s)
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Excelente customer service, excelent price

I always buy things in this site and have an excellent treatment!
They are fair, honest and professionals.
The products have a great cost-benefit.
I recommend it for everyone.
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Crap product, crap customer service!

I recently ordered a phone case for my Samsung Galaxy 4S mini. The case took 4 weeks to arrive by which time I had to get an alternate. When it finally arrived, it didn't fit! I immediately contacted customer service with a photo clearly showing that there was a problem. After a couple of days of no response, I wrote back again. This time there was a response but with a request I now send a video to show them the issue!!! I have never heard of anything so ridiculous from a customer service department, especially over a cheap phone case. I have thrown away the case and will never be doing business with TraitTech again.
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Junk Garbage and Non-Acceptable

I had ordered 10 PS3 Controllers from them and received them brand new in packaging. As i opened the first one it was problematic, as the second one was as the third one was, i dare not open anymore. I would NEVER recommend them. STAY FAR AWAY from this company and save your self the headache.
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HARD WORK

Goods arrived damaged and accessories missing. Goods were 40USD. Would not send new goods and offered 4USD refund. It cost me more than that to buy the bits that were missing. They are not interested in discussing further.

my advice DO NOT USE
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Save yourself some trouble!

Trait-Tech has a very incapable staff! As a dropshipper I will never order at their site anymore. Once they emailed me two days after I made the order telling me that the product was out of stock... this reflects directly in my business!
They also don't know how to use PayPal. For one order I made the payment directly in their paypal id and when it came to refund me they didn't know how to do it and they also pretended that the refund was already done! They still owe me money... Save yourself some trouble, dont order at trait-tech.
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instant delivery and high quility goods

a friend recommend trait tech to me one year ago,and now i have became a loyal client to them .and i never think about change supplier for their high efficient work!
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Good company and good service

Thanks for Catherine for answering my questions patiently. And the fast speeding of shipping is surprised me. I wanna make a good cooperation for a long time with you.
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Good service thanks Doris

I'm doing bussiness for more than one year with them, very good service, only a few times I lost some items, but they sent me again:)
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I got another product than I ordered

I orderede a special carphone holder for my samsung galaxy S, but received a universal carphone holder..
They said that I would get the correct one on my next order... I dont dear to try order from them again..

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Trait Tech Details

About this company

We are a professional manufacturer of electronics products, focusing on Digital Products,Game Accessories, Computer Peripherals and Mobile Phone Accessories, Trait Technology (Shenzhen) Co., Limited,Trait-TECH, Trait - Wholesale Electronics - China Wholesale - Dropship From China

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