Troo Health Care Ltd Reviews 

306
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

I have been a customer of Troo for many years but you have recently changed the format on your website site.I found the new format difficult to negotiate and the whole process much more time consum... See more

Rated 5 out of 5 stars

Been using vegan glucosamine from this company for a while. It very definitely works… when I stopped including it in my husband‘s vitamin pot (because we were between orders), after a couple of weeks... See more

Rated 5 out of 5 stars

Excellent from start to finish. Fantastic quality Moringa for a fraction of the price of most other retailers. I had a question before purchasing which was answered promptly also. One thing I would... See more

Rated 5 out of 5 stars

We have, so far, been impressed with the vegan omega 3 capsules. They are smaller than our previous capsules and cheaper. We tend to take them just before we have breakfast and have had no problems... See more

Company details

  1. Vitamin and Supplements Store

About Troo Health Care Ltd

Written by the company

Discover a world of premium nutritional support with Troo Health, leading developers and suppliers of high quality vitamins, minerals and food supplements.

Founded in 2006, Troo Health has built a long and trusted reputation for providing high quality products that you and your family can rely on. From humble beginnings we have never deviated from our core values of putting quality and satisfaction at the forefront of everything we do.

All Troo Health products are manufactured in the UK to GMP code of practice. These manufacturing procedures ensure that the basic manufacturing practices and prerequisites necessary for product quality and safety are being followed.

You can expect formulations based on solid scientific support, with relevant servings that have been fully audited and approved by our product development team. All materials we use need to be sustainable and we absolutely do not partner with any suppliers involved in animal testing or unethical harvesting methods.

All of our products are supplied with honest and clear labelling which is easy to understand. All of the ingredients used are declared and as described, complying with current UK labelling regulations. We wish we didn't have to make this point as you would think it would be a given - unfortunately it is not true of all supplement companies.

With decades of experience to lean on you can be confident you will receive only premium quality finished supplements that you can have confidence in.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.4

All reviews

(306)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been trying to cancel my…

I have been trying to cancel my subscriptions for the past hour but your system will not allow it. Each time I deactivate a subscription and log out, I find that the same subscription remains active when I log in again. I have tried on several different devices and the same thing happens.
I have also tried to cancel my payment card, but, in line with the cynical setup of your subscription platform, I am prevented from cancelling my card because it is claimed I have active subscriptions.
This seems like a clear example of sharp practice.

August 17, 2026
Unprompted review
Rated 3 out of 5 stars

I have been a customer of Troo for many…

I have been a customer of Troo for many years but you have recently changed the format on your website site.I found the new format difficult to negotiate and the whole process much more time consuming and it seems That it is now impossible to speak to an actual human.In order to not pay postal charges I had to order more products than I needed.Certainly not an improvement. Nothing ever changes for the better!

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Very questionable 'Subscriptions' service!

I received a supply of vitamins I did not order. My credit card was charged, and the frustration of trying to get returns label from the Troo Health website was impossible to achieve. I have sent two emails asking for assistance, but no response has been forthcoming to help me solve the problem.
From my experience this time, I believe the Troo Health 'Subscription' service to be bordering on sharp practice. I certainly won't be using their services again.

June 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Human voice contact ?

Sadly after many years - no longer purchasing from Troo.

Never subscribed but told I had, and then a transaction taken from my stored card details (from past orders ) sent .
No Customer Services human voice on telephone to speak to and message left in reply to my query too late to stop any posting .

So will now cease any future shopping with Troo

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great British Company with Sound Ethics and Service

Been ordering from Troo for over 2 years now without any problems.
I needed to contact them with a question about my usual order and received an email back within the hour. So pleased to find a British company with great products, good customer service and sound ethics!

May 19, 2026
Unprompted review
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Rated 2 out of 5 stars

Not happy at all

Not happy at all!
Unsubscribed from having vit b12 tablets every four months, months ago...but they've just emailed me telling me another bottle is on it's way! Can't phone anyone, no-one there to actually speak to! Just unsubscribed again but no doubt they'll still send them again in 4 months. Stop sending me unwanted & unneeded pills, & taking my money!

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been buying from Troo Health for…

I have been buying from Troo Health for a number of years.
My favourite product is there Vitamin B Complex daily, which helps with my energy levels.
I am also trying there Saw Palmetto.
They both have small and easy to swallow capsules.
Ordering is easy online and free delivery is within a few days.

January 19, 2026
Unprompted review

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