Bought my second batch of USB stick from USB2U and couldn't be happier with the service provided. A great and thorough proofing system, speedy email response from my dedicated account manager and a quick turnaround of a quality product. A very happy bunny at this end and I wouldn't hesitate in recommending USB2U to anyone I know who needs branded USB sticks or memory. Thanks folks!
The service at USB2U is brilliant, they really understand the customer. If you have any questions they are always quick to response with a positive attitude.
The delivery time was really impressive with the USB sticks being delivered within a couple of days!
A truly wonderful experience and we will be using them again
I've used USB2U several times now both for USB2U for our company (with beautiful presentation cases) as well as for various client projects where the turnaround times are punishing and demands are high. USB2U have consistently delivered every single time, with a fantastic quality product that gets people asking, "where did you get those from?" There's no higher praise than that. Karen and the team will do anything they can do to help and get you your items on time. I will not use any other company! I kind of wish they would branch out into other merchandise as well as the service is so good! Don't hesitate to use these people!
i was overall very pleased with the result, however i thought the mechanism of ejecting the usb element of the card was a bit difficult. would probably try another usb device in the future.
I have ordered flash drives and the boxes from your company. I worked with Natalie and James, both amazing advisors, informed me about every stage of production and help to resolved all the issues occured.
The product arrived in time in very good package.
I would recommend your company to everyone and I am going to order more from you.
We had a last minute order for 100 USB Cards which required data loading and artwork. The Accounts Manager I dealt with was very efficient and helpful which meant we received our order in time for our deadline. And so far the product is very good no complaints!
We needed our USB's a very short notice and Jeremy at usb2u ensured our order arrived well ahead of time. The USB's were exactly as we had required, looked great and were well received by our clients.
- USB Sticks are well made
- the deign and printing required is excellent and of good quality
- the styles and colours available was extensive
- People were friendly and helpful
- the process was quite slow, took a few months for just 50 sticks
- the communication with the sales team was also slow, i appreciated that an order of 50 wasn't big business but i didn't feel like is was treated like a values customer some of the time.
I would use the again due to the price and quality of the products but i would need to see an improvement in communication and lead time before recommending to a friend or using for a large scale order etc.
My experience with USB2U was extremely smooth and efficient. They were able to accommodate various quotes and make recommendations. The approval process was efficient and delivery met our deadline. I highly recommend them and will definitely be using their services again.
A very efficient service, from start to finish. Usb2u dealt with the enquiry very quickly, quoting very competitive prices at the time which in turn won them our business.
Great communication throughout the process, fast delivery and I appreciated being emailed once the order had been despatched.
Thank you, the usb sticks look great!
We asked USB2u to produce us a Bespoke designed USB stick.
The design was quite specific and the delivery deadline quite tight.
They delivered on both accounts.
When it came to pre-loading the data our film was just over the FREE pre-load price and they could have charged us for this but they didn't.
We will definitely use them again.
When I finally decided to move away from dvd disks to a stick I really dod not know where to look. I asked a photographer chum what she uses and she recommended usb2u.co.uk to me. From the moment Karen took my order the whole process could not have been made easier and with regular updates of progress, designs emailed promptly, any tweaks to the design were made quickly, all the things you want when ordering a new product.
Turn around form final proof to delivery was impressive and delivery on time and what is more, I have a product far superior than my competitors!
First class service, from start t0 delivery!
I am absolutely delighted with my branded USBs. I knew immediately which USBs I wanted but I had various ideas for the packaging, some of which I knew USB2U didn't currently have in their catalogue. I sent all these ideas to James and he was able to source similar packaging to what I had in mind, but he also made other suggestions using mockups with my logo. That was really useful because in the end I chose one of his suggestions and I couldn't be more pleased.
My logo has quite fine and intrictate lines as it is a handdrawn design, but the quality and precision of the laser engraving is stunning. Delivery was quick and easy and friends and clients alike are super impressed. The best branded product I have!
Thank you so much!!!!! I will be ordering more for sure.
USB2U have provided us with a first class service on both occasions we have ordered USB Flash Drives from them. Equally as important is their competitive pricing. We would not hesitate to use them again, and thoroughly recommend them to any company looking for branded Flash Drives.
Overall, we were really pleased with our transaction with USBSU. The guy we were dealing with, Jeremy, was fantastic, nothing was too much trouble and he remained professional and polite despite us taking a zillion years to make up our mind and place the order. We were, I suppose, a little fussy with the colours on our USB's and not knowing the Pantone colour of our logo did not help, but they kept coming back with a new proof every time until we got it perfect. Not once did the wonderful customer service dwindle.
The only reason I have not given 5 stars is the fact that quotations are only open for 3 days. I appreciate that their suppliers may offer the same, hence they need to do so, but as a business it is essential that we have more time to price compare and raise orders. Our originally quoted prices did shoot up (although so did the comparable companies) but USB2U were still priced the best.
USB2U treats its customers the way you would treat your friends - I have no hesitations in recommending this to businesses and clients alike.
The whole process from start to finish is very slick, with digital proofs being delivered quickly and product turnaround on time...
Very efficient, helpful and courteous every step of the way - always making sure you are happy with everything with follow-up emails and contact...
A credit to service-based and service-delivery companies!
Brilliant service from the start through to the finish. Understood what I wanted from my USB's and matched it perfectly. Happy to listen to changes to get them just right and then once finalised lightning quick production and delivery. Will definitely be coming back in the future.
Great service from Natalie. Responded to my initial email enquiry extremely quickly, and then subsequently responded promptly to any requests, such as samples etc. She was really helpful with regards to the branding on our USB's, by taking the jpeg version of our logo and mocking it up onto the USB in the correct format (helpful as it meant we didnt have to ask our designer to change the format of the logo). Provided us with a fully mocked up sample in only a couple of days - I find this very rare as most suppliers of branded promo items will only send a visual, not the real deal - this helped convert us to the final purchase. I requested delivery within a week as we required the USB's urgently, and the company was very happy to oblige.
I would definitely use again and reccomend to a friend / colleague.
Perfect, quick and easy service from start to finish. The staff couldn't have made things easier for us and delivered everything they promised. The product was everything we were looking for and more. We will be back for more!
It was easy to place the order, Jeremy arranged for a sample to be sent and handled last minute changes in quantities seamlessly. Competitively priced, quick delivery - thanks guys!
We needed the branded USB sticks fast for a conference...Jeremy at USB2U advised us on the best products for our lead time, turned the order round fast and we are extremely happy with the products we received.
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