Verisoul Reviews 

A scam in the guise of a third party verification used to block you from things like payouts etc. will purposely repeatedly fail.

I could have given it less than 1 if it's possible, tried many times with clear photoshoots, still this garbage of an AI won't verify

Absolute garbage, I tried 40 times it's never accepted even tho my pose is exactly like the model
You should be ashamed of your product

A website wants me to verify with this company, even though I verified twice with their other verification website with no problems. The support person said it was blurry & verify with this one so they can compare the two. It couldn't of been blurry or it wouldn't of accepted my verification!! Is this a scam to not clear me so they don't have to pay me? Or is the request coming from the person who hacked my account & cashed out to bitcoin? Help I don't know & I can't get anyone but the same person to help me it will not let me contact any other agent which is strange right? I don't know....need help

Working in software development I'm very familiar with the use of identification verification whether its Google/Microsoft Authenticator, Okta Verify, etc. Verisoul, is in a league of its own as the most USELESS garbage verification software I've ever had to use.

It should be so simple: take a picture of your face and your ID card but for some reason the interface is not consistent or clear in when its capturing your face. It tells you to fit your face in the silhouette but when it indicates you are inside the silhouette it doesn't even use the final placement of your face as it takes a picture of your face AS you're moving it to fit in the silhouette.

I have no concrete idea on how AI is utilized in the verification process but it seems to be involved in capturing your photos either of your face or ID. Turns out its absolute garbage in doing either and what should've been a 3 minute process took over an hour taking over 30 selfies and ID captures.

The hilarious part is when it tells you your picture is bad (akin to a cameraman blaming the subject for their own incompetence) it shows you an example of what a picture should look like and sure enough its a beauty model in perfect studio lighting. I'm a software developer not some model for GQ. Its the perfect analogy for this service in having vague and impossible standards that even under daylight conditions, despite having the phone on a holder, it will screw up and blame you for its crappy AI software. I hope that any company that utilizes this have the worst of employee onboarding so you can find software that actually works.

Absolutely useless, shit service!!!!

No matter the lighting, angle or whatever else, every time I need to use this atrocious chatgpt developer trash it doesn't work or takes me at least 10 tries. I wish you nothing but the worst

Sometimes AI is helpful and sometimes it's worse than dealing with a $2 an hour customer service agent from a cheap company that's too sorry to hire decent people. Any other verification I can hold my phone and scan my face first try. With Verisoul I have to set my phone up on a desk, clean my camera, move in hyper slow motion and still takes 20 tries to not get a blurry picture. No contest worst verification I've ever used and can confidently say worst I ever will use. You'd have to put serious effort into making a service worse than this one. Regardless of where you start distance wise it says too close or too far away. I don't move when hitting retry and it still wants me to go farther or closer. During that I move so slow you can't even tell I'm moving in real life and the picture is still blurry. Legit takes me 20 minutes on average to verify but every site is switching to this because it's AI powered and therefore cheap for them to use. Even cheaper than the $2 workers they usually hire from the Philippines or some other 3rd world country. Now sites don't even do that since AI is here.

Will not work regardless of what I do and customer support refuses to respond to email

It legit got a picture of my face no blinks and rejected me. So free cash refuses to let me pull the money. This is truly the worse verification system ever. The worse! I've never had this issue before. Awful company. It uses AI so of course it's awful.

Horrible, horrible service. Impossible to verify face scan "we need clearer selfie" bullsht never had this problem before. How are you not bankrupt yet??

If it were possible to give this company less than one star I would. I have run into verification problems on mobile devices, desktop cameras & laptop cameras. I have now spent almost three hours in total in the attempt to be verified. This is completely unacceptable. I have no idea how they are in business with such a poor product. As a small business owner, I would not only say stay away from this company but run. They will kill your client base.

I am shocked that the KYC verification process is so bad here. They try to auto-capture images of ID/Passport for verification without asking or allowing the camera to properly position. I think they not tech experts

I would give it 0 stars if I coul5d. I wracked up almost $40 on VTBS. When I tried to cashout, it insisted I verify my ID through Verisoul. Verisoul's facial recognition software is shit and would not verify me. I contacted VYBS support who told me they couldn't help me and I should contact Verisoul, which you can only do through email and after repeated attempts, Verisoul just sends me a word-for-word troubleshooting FAQ, which don't work rather than verifying me from my driver's license, Now they don't write back at all.

Did not work until I switched browsers to safari, which was annoying, but it ultimately succeeded in verifying my humanity.

I'm not sure how many times I tried to verify myself through this website. Different rooms, different angle, different lighting, etc. It keeps saying verification failed. Do yourself a favor and don't use this website.