I ordered my kitty's medicine a week ago and unfortunately my kitty passed away. I called customer service and spoke with Cheryl. She was so kind and compassionate. She directed me how to return the item. I was very impressed with her customer service skills.
The company handles everything, they contact the Vet to get prescription, they keep all of your info on file so all you have to do is put your order in as nd they take care of the rest. They notify you via email as soon as your order ships so you know when to expect it.
I just ordered the product turned around and their it was in a box on top of my mailbox. Unbelievable service. I plan to order again soon from this company. Also the product packaged in a beautiful way, in a blue net bag with a pretty blue bow around the bag. I was more then impressed.
My dog has EPI which means her pancreas has stopped working and she cannot get nutrition from her food because she lacks the enzymes to break it down in her intestine. We must put enzymes on all her food. At the vet's the enzymes were about $145 a 12 oz. bottle. A bottle lasts about 5 weeks. I was able to purchase the exact same bottle through your company for $95 dollars. This considerable savings helps my family to care for our pup. We are grateful.
I asked several questions about the product, and the representative thoroughly answered each one. She informed me that the product would be delivered within three business days, and it was delivered in two days. The company surpassed my expectations!
This is my first time using vetapprovedrx and I am highly satisfied. They had the lowest prices for the prescription my dog needed and I received the medications quickly! I will definitely use them again for future medications.
My pup has recently be diagnosed with hip dysplasia and arthritis in both hips and back knees so the vet recommended a specific joint supplement which typically costs $70+ but VetApprovedRX had it at $50 AND they were the only place we could find them!
I have just received my third order from Vetapprovedrx. Everything has been perfect every time! The company I ordered from previously apparently went out of business so I found another online company with the worst and most unbelievable service ever. I then found Vetapprovedrx whose price was a little higher but has easy ordering, reliable service and fast shipping. I am quite happy to find this source for my dog's medication and recommend Vetapprovedrx to others.
I signed up online, but accidentally hit "Canada" instead of "US" for country - and couldn't figure out why I couldn't order my dog's pills! So, I called the 1-800 # and the woman was so congenial and helpful. She helped me figure out the doffus thing I had done - and fixed it for me. She was very nice. I look forward to dealing with this great company again -