Really helpfully when I rang up and I was amazed at how fast it arrived. I thought I might have trouble sending the prescription via email, but the site made it really easy to use and I did it from my iPad, by photographing the prescription. That was a first for me. Will definitely do it again, saved over £20.
I use viovet all the time and have recommended the company to lots of people. they are always helpful friendly and provide a excellent service, the staff if you have a question are very plesent and give answers very quickly keep up the good work viovet excellent thankyou
I have been using Viovet for some months now, mainly for Royal Canin dog food. The website is excellent; easy to use with lots of helpful information. Ordering couldn't be easier and I haven't found better value anywhere else. Delivery is always very quick. Communication is also very good. I have recommended Viovet to many people and find service excellent.
Brilliant website , fantastic choice of products , prices very good. I bought Wahl grooming spray , flea treatments and wormers for my two Beardies. Superb savings on prices for treatments. Highly recommend this website.
I spoke to a very pleasant and helpful lady who took my order on Wednesday evening. My items arrived on Friday, well packaged and I was kept informed by email about my orders progress. I will certainly be using Viovet again .
I'd definitely recommend to anyone that they use VioVet (in fact I already have done to several of my Doggy Dilemmas canine behaviour customers)
Service was excellent, website really easy to understand and when I called to ask a question they were extremely helpful.
There service is unbeliveable when you ring up they know straight away who you are/ if you forget what you need all i do is ask what i ordered last month and they tell me if i need any more. and as for there deliver they keep in contact with you all the way through to when it on the van the mname of the driver to when it has been delivered. but the best bit is the valve for money i serched the internet and they were the cheapest by far. i would recomend them to every one.
You could not get better service.
We've been using VioVet for the past three years or so and have never experience anything negative from ease of finding product, the value due to such low cost/high service to how surprised we are when it turns up on the door step as early as the following morning! The reminder service of flea treatments etc (at your own choice of regularity) to the new website for excellent re-ordering speed (especially when you haven't always got time, or inclination, to surf!).
I cannot praise the idea and execution of this website and service enough - I HAVE already recommended to everyone I know! (Some were a little confused as they don't even all own pets!) :o)
VioVet are great - they have the products I need, at the best prices, and their deliveries are very quick. What more could you ask for?
Thank you VioVet!
When I placed my last order I was delighted to see that your web-site had been vastly improved. It was quick and very easy to use. Your way of tracking orders is exceptional - even down to the estimated time of delivery! It arrived at the time stated and the driver/delivery man was as always very polite and professional.
Thank you for your excellent and reliable service.
Great price, great service, goods as advertised. Free delivery and prompt arrival next day, and informed of when delivery would be made, at what time and even name of the driver! Excellent
Excellent communication - very fast delivery and very helpful. Thank you
I cannot say how much I would like to recommend Viovet. At every stage their customer service has been superb from my initial request for further information about the product to their delivery service and other customer support. The product I purchased was exactly as expected and and what I wanted at a very good price. Please don't hesistate in using this company, well done Viovet
VioVet were extremely professional and courteous, with good communication throughout my transaction, meaning everything went very smoothly. It is sometimes difficult to find companies nowadays that provide the type of service we expect - polite, friendly and to keep you in the loop regarding delivery! VioVet ticked all the boxes and I would have no hesitation in dealing with them again, or recommending them to friends.
I tried to purchase an item on the internet site utilising a 5% reintroduction discount. All seemed okay. Then the site asked me for the card details a second time. It would not then accept the discount code. I eventually phoned them and a very helpful lady took the order. (This price including the discount was slightly higher). I received a confirmation emil and the items arrived via Royal Mail the next day.
My credit card bill arrived a few days later and I had been charged twice. I phoned up and they have agreed to refund one of the payments. I have not experienced this before and can only suspect that there is a problem with their web sites software.
I have placed several orders and they have always arrived very quickly. They could not have been more helpful when I ordered Sam's food and I had it sent to an old address in error. The customer service lady actually rang me and we managed to sort out another delivery very quickly.
I am delighted with my purchase from VioVet as not only was it the cheapest I could find, but it was also free p&p and delivered promptly. I will definitely use them again and would recommend them to anyone.
To reply as a company, please log in to your business account.