Been good to me
Edited 16/10/15
Non british call centres. But I like Virgin. They seem easy to deal with. I would recommend them for mobile and broadband. I have been with them for fifteen years.
Since writing this I am have trouble with them. The product, is good. (Broadband) but, their customer base suffers. Care for their existing customers is low priority. This is disturbing. They seem reluctant to commence dialogue with me over a recent letter I sent them, concerning a new package I was sold.
August 4, 2011
Unprompted review