Montgomery Ward Reviews 

177
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I have been trying to cancel my Montgomery rewards account for 4 months because they decided they wanted to charge me 1695A month for some b******* I canceled it going into the 5th month. They still... See more

Rated 1 out of 5 stars

It is no wonder montgomery wards has such bad reviews. They have switched shipping carrier to pitney bowes. Absolutely horrible!! It takes in excess of 2 weeks to receive an order. Extremely poor t... See more

Rated 1 out of 5 stars

I accidentally payed them 542.00 which was my light bill money, I called them several times and was told they will refund my money back, I never received received my money and my light got cut off... See more

Rated 1 out of 5 stars

It's easy to get credit, and the terms are great, but if you value your credit score, stay away. They let you exceed your credit limit and then keep the limit the same, thus killing your credit score... See more

1.7

Bad

TrustScore 1.5 out of 5

177 reviews

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1.7

All reviews

(177)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been trying to cancel my…

I have been trying to cancel my Montgomery rewards account for 4 months because they decided they wanted to charge me 1695A month for some b******* I canceled it going into the 5th month. They still not cancel my account. This is why Montgomery awards has been s***** and going out of business they suck at what they do. Their prices are too high and I'm so disgusted that they will not cancel my account every month. It's the same situation nobody cares or wants to listen, that's the upper management telling their customer service people to do nothing, I hope you guys I'll go to hell.

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't order from this company

Don't order from this company. We ordered a bed comforter set and they added another 120.00 to total. I was prepared to pay off wen I received comforter at 170.00.
When I talked to someone they said there was nothing they could do. This company is a scam. Dont fall for what I did.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the 6 in 1 power source and…

Ordered the 6 in 1 power source and battery jumper and I will tell you it's been worth every penny. Had to use it at least 6 times so far and it never left us stranded. Before our alternator was failing I had to use it and then I replaced the alternator. Now even after that a couple of times I had to use it to start the car. If you look it up on line it's not the starter because it would not start with a battery pack if it was. I am now leaning towards a starter relay fuse. Or other loose connection. That is the next step. I couldn't have made a better purchase as it never left us stranded. I would highly recommend getting one as it does more than just jump cars. I love Montgomery Ward and will continue to be a valued customer sincerely Richard Alex

June 9, 2026
Unprompted review
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Rated 1 out of 5 stars

I had credit with Wards for 7 months

I had credit with Wards for 7 months. I paid my payment every month for 7 months. Never late, I only owe 35 dollars to pay in full. Wards refuses to extend me 112 dollar credit without a down payment. I will never do credit with this company again. They do not treat their paying customers fairly.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

i’ve been ordering from Montgomery Ward…

i’ve been ordering from Montgomery Ward for many years and i have never had a problem with them. i’ve ordered many things over the years and the merchandise all came fast. occasionally something was back ordered but it wasn’t a long wait. I lover their selections and the prices may be a little higher i. some things but they are worth it.

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

I don’t owe this company anything but…

I don’t owe this company anything but yet they’re trying to charge me over $1000. What a rip off stay away from this company don’t even put your information in it goes then they’ll say you owe them something. Wow this company needs to be shut down.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a NEW product for a gift and…

I ordered a NEW product for a gift and was sent a USED bottle of cologne missing the cap, about 1/3 of cologne used and in a box labeled "TESTER NOT FOR SALE". I STILL HAD TO PAY $50 for a tester bottle of $20 cologne. Wards WILL NOT make this right and I paid for the crappy used product to keep my credit good. Shitty company stay away.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order for two tablets from…

I placed an order for two tablets from montgomery wards scam buy now and pay later I got a. Email from them which I still have that said if I made a down payment they would ship my item i was thinking 50 maybe 100bbucks as soon as I gave them my card number they took the whole amount off 636 dollars and something I live on a fixed income I'm on disability and I have bills and a terrible habit called eating so I called them the lady on the other end told me that it was just a 50% chance I get my money back I've emailed them 5 times and my bills are due and no way to pay them you guys be careful would be careful about giving your card number online you may just find that they have taken most or all of your money

March 1, 2026
Unprompted review
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Rated 1 out of 5 stars

I accidentally payed them 542.00 which…

I accidentally payed them 542.00 which was my light bill money, I called them several times and was told they will refund my money back, I never received received my money and my light got cut off in 40 degree weather with my Daughter and grandkids
I will never order again with theses lying people.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

First and foremost

First and foremost, the prices can be extremely high. I never had issues with customers service. Delivery charges are high as well. At times delivery can be an issue. The tend to take long to when shipping items. I stopped shopping from here. I went with Affirm, After Pay , and Klarna.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Shipping costs are excessive

Basic shipping was over 20 bucks for something that weighs 4 ounces and took 2 weeks to arrive. That is INSANE. Furthermore in the questions section 4 people asked if the item could be outside. 3 of the answers said yes and one of the answers said no.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetence at its best

It would not allow me to give no stars, these people are the most incompetent I’ve ever worked with, they shipped two shipments to my old address even after I talked with them on the phone, also I put the correct address when I ordered, then had the nerves to send a letter saying I can pay up front full price, what a bunch of morons working for this company, stay away from these morons.

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

I bought a vaccum from Wards

I bought a vaccum from Wards. It stopped working a month later. I bought warranty in case something happened. It stopped working g. I called Wards they said I needed to call the warranty people I did. They said it fell under the 60 day rule and Wards should send me a new vaccum and return the one I have. I have called 3 other times. One lady was trying to resolve but never called back. I thought they had good customer service. They dont. Please do not buy from them I was ripped off. I am disabled right now I have no vaccum. No one will help.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

They don't care about thier customers I…

They don't care about thier customers I order something from them and it wasn't long I forgot a payment and they reported it to the credit bureau when I called to see if they they could take the late payment off they refuse everyone makes a mistake I just told them I'll never order anything else from them they seem to not care I haven't since that been about 7 years ago so I just wish they close my account I'm in good standing any way all they good for is ruin your credit I have great credit now and don't need them

September 4, 2025
Unprompted review

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