Watch Shop reviews

Watch Shop reviews

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unrivaled service

If anyone buys a watch from anywhere other than Watch Shop, they have made a big mistake. The choice and service is beyond compare
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First Class Fantastic Service

I ordered my new seiko diver watch on Wed and i am wearing it on Thursday a first class service excellant postal service
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Pleased with purchase-would shop again at the watch shop.

Arrived next day at 7.30am
Was easy to get started and watch was working ok straight from box
Nicely presented in box and we'll packed with all paperwork intact
A nice easy to use watch and no worries about replacing batteries with citizen Eco-drive
Simple plain dial face, quick and easy to use to read time without being cluttered up with other dials for timer, stopwatch, world time, etc
Would recommend the watch shop to buy again in the future
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First class company, this is how it's done!

The watchshop is excellent. Great prices, unbelievable customer service and you receive your product extremely quickly for free! "Watch" more could you ask for!!
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Excellent

Great watch, great price, fast delivery on the day requested. Would use this company again anytime. 5*****
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Brilliant service

Coming from the channel islands we are lucky enough to not pay vat, I contacted the company explaining this they said to go ahead and order paying the full price & when it had been delivered to get back in contact when they would then be able to re credit my pay pal account minus the vat, done all as said money was back in my account with in 3 days no messy form filling, very pleased. Also ordered on the Friday 2.30pm even though it said would be with me by the Saturday didn't think it would be as again we live over the water but when the post man showed up I was more then impressed as I didn't pick the fast delivery option.
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Terrible customer service, will never use again.

Watch was as described and arrived in good time. However, within a few weeks of intermittent wear, a fault in the glass cracked and a circle with clean cut lines of glass fell out, leaving the outer glass in tact with the watch.
I messaged the company to log the fault and sort a repair. I was told it was accidental damage. They had not seen the watch, not even a picture. I am not the kind of person to break something and expect it to he repaired or replaced under warranty. Therefore I find this extremely offensive. The watch had not been subject to any kind of force or pressure.
I will never use again and believe they are selling cheap 'seconds' with flaws and faults.
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Excellent service and very useful product information availble along with perfect images matching the actual product.

Excellent service and very useful product information availble along with perfect images matching the actual product. Customer service is brilliant. You get all the information about the product and invoices in your email. Absolutely brilliant. I have also referred few of my friends who were looking to buy a watch.

Regards,
Pulkit Ojha
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excellent!!!!!

I recieved my purchased on time and no question about g shock absolutely excellent same as your service.....thank so much Watchshop!!!!superb
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There is no-one better!!!!!!!!!!!!!!!

The service and goods are second to none. They are a company of the highest quality to deal with. Excellent goods and a first class customer service. No hesitation in recommending this company 100%
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Lovely watch, fantastic service

I ordered this watch for my fiancée to thank him for proposing!! It arrived beautifully gift wrapped and he really loved it, great quality and very stylish on his large wrist! He also loves the fact it doesn't need a battery! Perfect!!
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Excellent service.

I have just purchased a lovely Radley watch for myself for my birthday. Am very pleased with it as it has a lovely large face and the colours are just right for me. Would recommend the site to anyone as it was easy to navigate and the service was excellent.
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Excellent

After my awful experience with Nigel O'Hara Jewellers this company are a revelation. Ordered a Breil watch on 18.03.14 and it was delivered within 5 days. Completely restored my faith in internet retail companies. There are some bad reviews of this company but I can only review based on my experience.
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Wonderful Watchshop!

Excellent range and service. The watch arrived exactly on time, beautifully gift wrapped - my wife loves it.
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Watch Shop deliver on Time

Excellent value, well packaged arrived on time, would recommend, easy web site to follow. Have used this company more then once and would not hesitate to do so again.
Well done Watch Shop, Many thanks
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Fab. Pity about the tracking.

I've used this site a few times an I love it. I wouldn't go anywhere else if Im buying a watch. This time, unfortunately, I've given 4 stars simply because the tracking never worked (kept saying 'Come Back Later'). Very frustrating... only started working whenever the watch was delivered!
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Excellent service!

Express delivery, great packaging and product in perfect condition!
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Watch this company as it lives up to its name

Love this watch. Feels and looks great. I can even see the date without my glasses.
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Horrendous, never EVER use Watchshop

I will keep this short and sweet.

1. They sent me the wrong watch

2. they refused to send a prepaid package so i could return the wrong watch.

3. they claimed the correct watch had been sent out. Two days later i rang to inquire where my watch was - they told me it hadn't been dispatched.

4. This happened a second time - it is now nine days since i ordered my watch.

5. After demanding to speak to the manager, they finally told me that they never had my watch in stock. So they were effectively conning me.

6. Customer service is a joke - they lie, the whole company is disjointed and using different databases, they are lazy and rude.

Without doubt the worst retail service from start to finish i have ever experienced.

Watch Shop Details

About this company

As seen on TV: Official stockist for leading brands including Seiko, Citizen, Accurist and more. Free delivery on all orders.

Visit Watch Shop

Contact information

Write to: help@watchshop.com
Call us on: 0844 736 5340
We live here: United Kingdom

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