WaterAid Reviews 

86
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

So Water aid want you to donate £2 a month to contribute towards clean drinking water. I think the truth is more like they want you to pay the £142,000 salary, and £16,124 pension contributions of t... See more

Rated 2 out of 5 stars

The advert is ridiculous, what will improve viewers thoughts and support is if we see an updated advert. Not one saying about installing pumps and taps and sh. Make an advert showing thhe people actua... See more

Rated 5 out of 5 stars

it not about the work but i just met one of their employees in buckinghamshire and he was so sweet, I needed a taxi desperately because I was lost and it was raining. He immediately agreed, put a jack... See more

Rated 1 out of 5 stars

Water aid advert is insulting and deeply patronising. It is inaccurate. No parent will their child water that it is known can kill. We collect rain water, we boil and sieve contaminated water before u... See more

Company details

  1. Charity

Written by the company

WaterAid's history stretches back to 1981, when on 21 July we were officially established as a charitable trust. In the last 30 years, we have gone from strength to strength to become one of the most respected organisations dealing solely with water, sanitation and hygiene issues. Your money and support has also helped us to influence policy and practice to ensure that the vital role of water, hygiene and sanitation in reducing poverty is recognised globally.


Contact info

1.8

Poor

TrustScore 2 out of 5

86 reviews

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1.8

All reviews

(86)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Utter liars

Utter liars. Fat cat bosses take all your money.
There aren't any water supply problems, in fact it's worse here in the UK.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic outdated add

Just seen their pathetic outdated advert on tv, what country in 2026 are people still drinking this water so bad it can kill them??? Why would you film them collecting it?? Just to collect peoples moeny?? Over 10 years where are the clips showing what you have done so far?? BECAUSE YOU CANNOT! THIS "CHARITY" IS A SCAM!!!!

July 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent charity doing excellent work…

Excellent charity doing excellent work to meet a global need successfully. If you do want to be critical and parochial then please focus on the scandal of UK water companies and a government wringing their dirty hands in horror but without any significant impact whatsoever.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

I absolutely HATE these adverts!!

I absolutely HATE these adverts which are shown continually on UK television!!
We already have many thousands of people suffering in our own country who need and deserve help and really don't need to concern ourselves with the people of other countries where their own governments clearly don't care!!

The thing I fail to understand is, in order to advertise on UK television, it costs hundreds and hundreds of thousands of pounds, therefore, Wateraid must be spending millions of pounds on advertising!!
If it isn't some kind of scam or tax write off,
then why not spend all that advertising money on the cause it proclaims to care so much about!!
Because I'm sure, just like myself,
many people will just change the channel until the advert has gone off, or will just choose to completely ignore it!!
Either way, they will get NO or very little money in return for the millions they're spending!!
Am I the only one who can see this??

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Ethics

Would somebody like to comment on the ethics of the television companies accepting money to run these ads?

December 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Tv Avert

The tv advert with the teacher and her pupils is unconvincing. What water does she drink?

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Patronising wateraid Ad

Wateraid's latest advert uses an unrealistic, stereotyped image of a girl bringing filthy water to school, which misrepresents and patronizes communities who already understand water safety and have their own filtration and boiling practices. While clean-water access is a real issue, portraying people this way is crass, inaccurate, and undermines their dignity

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t trust this charity seem to be…

I don’t trust this charity seem to be housed in the most expensive offices in London. The advert although there is a need is boring and unconvincing especially the guy in the glasses reading from a prompt, and now this new one “what on earth is it about or what is it trying achieve” absolutely rubbish. Why not actually publish the successes which will aid viewers to what has actually been achieved where and when.

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Why is a charity that is exhorting us…

Why is a charity that is exhorting us to give them money based in some of the most expensive accommodation in London? Surely they could save a considerable amount of the money that is donated by renting less lavish accommodation.
There is plenty of excellent and much less expensive accommodation available in the provinces.

September 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Having visited several countries in…

Having visited several countries in Africa in person, I have never seen a child drink dirty water as seen on your TV adverts..
African mothers wouldn’t allow this, you people have no idea, don’t formulate lies and pluck on heart strings of those not able to visit my home country (Rhodesia) Zimbabwe..

STOP THE LIES!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

I saw the TV ad asking for £2 a month…

I saw the TV ad asking for £2 a month to help provide clean water for children in certain countries. I rang the number and tried to give £5 a month via direct debit. The female staff member tried to guilt trip me into donating £10 a month as this would also stop people dying in other countries. If I trusted it would reach them, I would. I cut the call immediately . Shameful .

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam, very unlikely they have ever been to Africa, Tim Wainwright (CEO) gets £134.067.00 from your donations for working with a few admin staff in a small office on Canada Square in London. Their ads spew complete lies with dying children at around 1,000 a day from dirty water, a number the Government's in Africa were not even aware of. In my opinion it’s all complete rubbish (feel free to prove us wrong)

July 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Their advert is obscene

Their advert is obscene, the children are healthy, well nourished, and collecting clean water. The management are ripping off donations for admin and self fulfilment. Don't give to this rip off bunch of self fulfilling management.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Water aid advert is insulting and…

Water aid advert is insulting and deeply patronising. It is inaccurate. No parent will their child water that it is known can kill. We collect rain water, we boil and sieve contaminated water before usage. The advert portrays stupidity and as if no sense or care is taken into consideration and just drink water that can kill. Yes clean pipe water is needed by don’t use the advert for donations. It is grossly offensive.

July 9, 2025
Unprompted review

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