Great range of products, competitive pricing and a fantastically fast service.
What more could you want?
Will definitely use you again.
We have not used them yet (we brought them for a future holiday) but they seem comfortable and seem to have a good fit. We did not hear the delivery person (though my wife was in the house!) and we had to collect from the post office as the note said they were "too heavy" to deliver. A minor inconvenience but we hope to enjoy them
I bought the C-Skins Wetsuit Neoprene Repair Kit after doing a search online. The price was competitive though the next day delivery charge seemed to be a bit expensive it arrived before midday.
Watersports Warehouse has a very user friendly site with clear product descriptions and you get exactly what you see. The delivery was exceptionally fast on both occasions that I ordered from them. I also had to return an item and it was a very straightforward process with clear instructions on how to go about the return. Will definitely use again!
Good friendly fast service which you could recommend to a friend with confidence.
The goods turned up as expected. My only criticism is on the head measurement advice for helmet sizes. Having measured my child's head and ordered the advised helmet size I am not that happy with the result. Whilst the adjustors will contract to her head size the actual helmet fits my adult head, meaning that there is a huge amount of wobble room for a 9 year old girl.
I found Watersports Warehouse on the internet. Their site was clear and making my order was easy. The product, wet suit repair kit, arrived the next day exactly as ordered. Great service which other web sites nearly always fail to match.
Really good service, notified of stock delay and kept updated. All items arrived as ordered and well packaged. Delivery service excellent with useful updates on arrival times and alternatives if you were unable to be there. Very impressed.
My dingy sailing boots arrived well within the estimated time frame. My subsequent query was dealt with politely and helpfully. Website was easy to use.
Fantastic shopping experience. They had everything I required in stock and it was delivered too me in less than 24 hours. I had to exchange my wetsuit for a different size within hours of receiving it they had one in the post to me. You can't do better than that. They also keep you informed of each stage of the ordering process down to expected delivery time and even when it had been delivered. As a customer my experience with them has been fantastic and not all companies are the same. I ordered items from a competitor on the same day and i still have not received my items despite it has now gone past the time schedule they had estimated for delivery and I have not been updated in any way. Well done watersportswarehouse for outstanding customer service
My 95cm fins fit great. Good quality product. Excellent service.
I was let by two other retailers who took my order, failed to contact me and after being followed up several times eventually admitted they couldn't deliver for weeks (if at all). So when I found the items on watersports warehouse my expectations were low.
I was pleasantly surprised by their cheerful help over the phone, atonished by their instant communication/confirmation of my online order and finally gobsmacked when they shipped all the items within 2 hours of the order!!
Ordered a BCD from Watersports Warehouse online, site was easy to use and the item was in stock. Ordered it in the morning using the 3-5 day free delivery - item arrived the next day - simply excellent customer service - will definitely use the company again.
We ordered one item and then found later in the day we needed something else. Both orders were combined without any difficulty, the extra postage refunded and the whole lot delivered next day - excellent service!
Ordered this & got next day delivery. Was also given updates during the delivery process regarding whereabouts which was very helpful. I have not used the equipment bought (snorkel, breathing tube & fins) but looks very good quality!
Didn't keep me on the phone for too long knowing I was from Aus, the products arrived the next day as agreed , superb service.
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