I always use WU, but this time wanted to do so via Bank Transfer, but, oh dear, what a problem, so switched back to using my debit card.
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My experience is great because this company has good customer services. The staff are very knowledgeable and can advise you if their is A problem. When it comes to sending money this company is my c... See more
Company replied
This app is amazing. Just some minor technicalities when I login to make an approval from my bank it starts all over again.
I had problems for a while sending money but i think it is resolved now it was because i changed my phone number . I have to send again at the end of the month do i hope it will be ok
Company details
- #17 of 26 best companies in Bank
- #155 of 193 best companies in Financial Consultant
- #15 of 29 best companies in Money Transfer Service
About Western Union
Written by the company
For over 170 years, Western Union has advanced technology to connect people with the places and loved ones that matter most to them. Now, as a global leader in cross-border, cross-currency money movement, and with 600,000+ agent locations1 in over 200 countries and territories, Western Union makes it easy and convenient for you to send money to friends and family around the world.
Whether you need to transfer money to a friend down the street or to a family member across the globe, Western Union gets your funds where they need to be, quickly and reliably. You can visit a nearby agent location and send money while on the go or make a transfer from the comfort of home at WesternUnion.com or on the Western Union® app.
Send money now
With our app, it just takes a few taps to send money to your loved ones. Send money internationally to over 4 billion bank accounts, an agent location for fast cash pickup, or to thousands of mobile wallets2. Easily send money any time to countries like India, Mexico, the Philippines, Jamaica, China and more. Certain receiving methods are only available in select countries, so make sure to check ahead of time at WesternUnion.com before sending money abroad.
Western Union® services also include convenient ways for you to pay your bills, send money to a loved one on a military base or at a correctional facility, reload a prepaid card, or purchase money orders. Visit WesternUnion.com to learn more about the wide variety of services offered.
No matter how you decide to send money with Western Union, we’re committed to providing you with a quick, easy, and most importantly, reliable way to transfer funds to the people who matter most. If you ever have issues with a money transfer, please reach out to our customer service team anytime at 1800 325 6000 (U.S) or by visiting our contact page
Contact Us
Check exchange rates & fees
Sign up & start sending now
Find an agent location nearby
Make bill payments
Send money to an Inmate
1Agent location count valid as of December 31st, 2021
2Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
3Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
4Terms and Conditions apply. Restrictions apply, see amazon.com/gc-legal.
Contact info
P. O. Box 6036, 80112, Englewood, United States
- 1-800-325-6000
- westernunion.com
4.3
Excellent
169K reviews
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Well I had problems but they got sorted…
Well I had problems but they got sorted each time
June 10, 2026
great service
Western Union was awesome money quick fast and and little to no fees
September 15, 2026
The transfer was conducted on the 9th…
The transfer was conducted on the 9th and now is the 15th and it has still not arrived in the recipients bank account !!
September 15, 2026
its work super service
September 11, 2026
Fast service
It is easy to send money to my family and they will get the money the same day thanks
September 12, 2026
Western Union never lets you down
I been using this service for how many years now. Since the time that you have to go to an agent first till now that you can just go online. It never lets me down. Remittances were received in time. Thank you for that.
September 15, 2026
Money easy to send and collect
September 12, 2026
Hi my experience with W U
Hi, been using Western union for a long time, no problems at all the money is transferred almost immediately to the receiver would highly recommend Western Union,
Gordon Kreltszheim,
SYDNEY AUSTRALIA
September 1, 2026
Unprompted review
It's fast and efficient
It's fast and efficient, yes the company were very helpful. Thank u
September 11, 2026
Terrible customer service
Terrible customer service, inconsistent advise. No updates when things go wrong. Left chasing for updates daily. Still waiting for a resolution and complaint escalation feedback.
September 10, 2026
Quick and easy to set up a transfer and…
Quick and easy to set up a transfer and efficient moving of money. Excellent service, thank you
September 12, 2026
no issue my renittance always comes on…
no issue my renittance always comes on time.
September 11, 2026
BRING HUMAN BEINGS BACK AT YOURE CALL…
BRING HUMAN BEINGS BACK AT YOURE CALL CENTER !!! ITS RIDICULOUS TO WASTE AN HR. TRYING TO GET TO THE PLACE YOU NEED. I FINALLY REACHED A HUMAN HE ACTED CONCERNED BUT CONNECTED ME BACK TO THE B.S THEIR WEB SITE TO MAKE A REQUEST FOR AN REFUND ON A MONEY ORDER IS NON WORKING , IT LOOPED ME BACK LITERALLY 15XS. AFTER I FILLED OUT THE FORM IT WOULD NOT GO THROUGH I TRIED TO GET HELP BUT THEY WANT MR TO WASTE TIM SPEAKING TO A MACHINE THAT WONT HELP ME .. SHAME ON YOU WESTERN UNION 😕
September 14, 2026
Unprompted review
Excellent customer service
Excellent customer service, easy and trustworthy transfer methods
September 11, 2026
As I am an old customer the exchange…
As I am an old customer the exchange rate i get is very low .I am very unhappy about this and i will need to find another alternative to send money to India
September 11, 2026
La rapidite
September 11, 2026
Easy and straight forward to use
September 11, 2026
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