Wine reviews

Wine reviews

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AVOID!!! AWFUL SERVICE! Failed delivery over month ago, no resolution and charged subscription fee after offering no help or resolution

I ordered a nice bottle of wine to be delivered to a friend as a surprise gift, in Baltimore. Despite requesting (as per their delivery instructions) to send my friend an email with delivery details, I received an email stating that the ordered had been delivered (2 weeks after the order). However, upon checking the tracking details, it was signed for by someone completely different. My friend confirmed that they had not received the wine after I reluctantly asked. So as well as the surprise being ruined, my friend then had to get involved with the dispute with Wine.com, who promised to investigate and ring us back. After one week they hadn't phoned or emailed either myself or my friend, so I had to chase, where no record was found of the missing item. This has now gone on for over a month... Wine.com are insisting that they need to speak to my friend to verify the address, despite her having spoken to them twice. On top of all of this, they had the audacity to charge me over $50 subscription fee!! Now I can't get hold of anyone in Customer Services. Absolutely shocking service, the worse I have ever experienced with any company. Avoid them.
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Great website

I love wines and they have some of the finest ones which I order for some special occasions. Fast shipment,but also higher prices.
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great selection

They have a very large selection of wines, and their site is very easy to use and navigate. Their prices aren't always the lowest however.
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Good selection

They have a great selection, and their shipping promos are pretty good. Highly recommended.

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Wine Details

About this company

wine.com, wine, wine shop, buy, gift center, wine clubs, wine club, top rated, top selling, featured wine, corporate gifts, wine basics, gift baskets, gourmet food, accessories, special offers, top, rated, champagne, italian, french, california, region, varietal, cabernet, merlot, italian wines, french wines, california wines

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Category

Wine is ranked 11 out of 12 in the category

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