Workwear Express reviews

Workwear Express reviews

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8.2
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Review by confirmed purchaser

Workwear Express works for me

Good Qualityy, Good Price, Good service delivered within 24hrs of ordering. cant really get better than that.
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Review by confirmed purchaser

Great product and fast delivery

My company bought some jackets for an event, i was lucky to get one and really liked it. Unfortunately, the jacket was ripped in an accident. I had become so fond of the jacket that i ordered a replacement at my own cost. It was delivered very quickly and i love it
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Review by confirmed purchaser

poor service

I placed the order over the phone and paid for it. I was told at the time shirts will arrive in a couple of days. A week passed and nothing arrived. I rang to find out about the order just to be told that in correct order was placed and the items were out of stock. I placed another order and was told it was simmillar color and size. When the shirts arrived they were a completely different color and the XXL size was not XXL but a smaller size. Quality of product and sercive is simply poor. What a waste of money
Workwear Express

Reply from Workwear Express

Hi Jay,

Apologies for the issues that you experienced with your order. Unfortunately during your initial order there was a miscommunication between yourself and the sales advisor resulting in the delay you experienced. We will be looking into the issues which arose to ensure that the order process for all customers is as enjoyable and as efficient as we can possibly make it.

I will also contact our supplier to discuss the issues which you raised regarding the sizes and colours of the garments you received.

If you have any further questions or there's anything else we can help you with please don't hesitate to give us a call on 0800 028 5867 or email sales@workwearexpress.com

Warm regards,

John
Workwear Express
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good alround servicequality products

The company were very thorough in making sure the logo on my shirts was exactly as I wanted it before they would run a stitch. Great they also came up with suggestions. good quality shirts my mrs ain't shunk any to date, and that's a first
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Fabulous customer service and great product quality!!

We placed a large order for an NHS Trust and nothing was too much trouble. They listened to what we needed for our designs, gave us suggestions, and took the time to telephone to speak with us rather than emailing at times which took customer service to the next level. The products we ordered are of a great quality, and people often ask us where we got them from. When I needed to go back to place another second order, nothing was too much trouble, and the delivery arrived bang on schedule and in perfect time for the handover of our new hospital. The team are now proudly wearing the polo shirts, they are a real talking point and I would thoroughly recommend this company.
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Review by confirmed purchaser

Very satisfied with items purchased.

The quality of the garments I purchased were very good. Very pleased with the quick and efficient delivery.
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Worst company ever!!

I made online order, same day they took money from account and.... nothing.
Week later I called them and asked where are uniforms for my guys. One gentlemen told me that they didn't have any order from me... He didn't offer me any compensation. He promised me that I would get refund same day but again after 4 days no money back. I've just called them but one lady said that she had system error nad she couldn't do anything...
Workwear Express

Reply from Workwear Express

Hi Daniel,

Thank you for taking the time to leave a review.

Apologies for the issues that you experienced with your order. We always aim to get all orders out to customers in the quickest possible times but unfortunately on this occasion, an unforeseen technical error meant that we sadly weren't able to achieve this.

I've spoken with our accounts department and I'm pleased to let you know that your refund has been processed and should be with within the next few days.

If you have any further questions or anything else we can help you with, please don't hesitate to give us a call on 0800 028 5867.

Again, apologies for the issues you experienced and we hope to have the chance to rectify this and provide you with a much better experience some point in the future.

Warm regards,

John
Workwear Express
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Great service and quality!!

We have used Workwear Express several times and have each time received a great level of customer care and good quality uniform. We would definately recommend!
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Review by confirmed purchaser

Great service and quality

Very good service and quality of garments.
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Review by confirmed purchaser

Very quick service and polite staff.

Was very impressed with the service.my purchase arrived the morning after I rang my order through.the quality is very good too.
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Review by confirmed purchaser

Excellent quality, value and service.

My order was processed very quickly and arrived on the day that I was told. The product itself is excellent, good quality yet stylish and comfortable to wear. I would certainly use this company again.
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Review by confirmed purchaser

Workwear thts not hard work to purchase

I ordered two ladies shirts, one was unsuitable so I returned it and ordered another. I am still waiting for a refund for the first one I returned but then it has only been a few days. I am pleased with the service I received.
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Review by confirmed purchaser

Shopping made easy!

Absolutely delighted. Lovely product, sent with great speed - perfect, thank you.
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Review by confirmed purchaser

Sizing - too large

Hi
Quality & style fine
I normally buy size 6 but you only have size 8. So I bought them. They are much too big (larger than a usual 8) and I have had to pay £12 each to get altered
Workwear Express

Reply from Workwear Express

Hi Angela,

Thank you for taking the time to leave a review and we apologise for the issues you experienced with the sizes.

We always try to provide our customers with the most detailed information regarding product that we possibly can before they make a purchase. In addition to the variety the sizes available for a particular garment, we also have a size guide for each brand stating the sizes available and the specific measurements for each size.

That being said, despite the issue with the size, we are really happy to hear that you like the style and the quality of the garment and hope that you continue to enjoy it for the foreseeable future.

If there's any further information we can provide regarding the sizes we offer or any of our service please don't hesitate to give us a call on 0800 028 5867.

Have a great day.

Warm regards,

John
Workwear Express
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Review by confirmed purchaser

Speedy delivery

Brilliant service, will be definitely ordering again
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Terrible Service

We placed an order which had a 5 day lead time. 6 weeks later and after much communication we received our order. The majority of the order had been incorrectly embroidered and needed to be returned. It then took a further amount of significant communication before we received the credit for all the items and embroidery that we had returned.

I would never ever use this company again due to their lack of service and plain incompetence to follow instructions.
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excellent customer service

very happy with this service. Alex was very helpful in customer service. excellent products!!!!
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Great product and service!!

We use Workwear Express every time we need uniforms for our restaurants!! They have very good quality and service. Any doubts are solved rapidly and easy!! Our sales manager Amy Solomon helps us to get what we want and fast!!
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Review by confirmed purchaser

All frills with no fuss!

I phoned and spoke with one representative who guided me through the entire process via emails. I needed a bespoke logo made up and Workwear Express didn't let me down! I got exactly what I ordered for and the delivery was prompt and as they stated. I am very happy with the finished product and would recommend this company to anyone who has specific requirements that need to be tailor made to order. Thank you Workwear Express.
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Excellent Customer Service from Arran

Just tried to order some aprons on line, but had difficulty with the website, Rang Workwear Express and spoke to Arran who could not have been more helpful in helping me to process my order.
I look forward to receiving my order

Workwear Express Details

About this company

Visit Workwear Express

Contact information

Call us on: 0800 028 5867
We live here: Cathedral Park
DH1 1TF Durham
United Kingdom

Category

Printed Clothing

Menswear

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