I am very disappointed in this online company do to the fact that you guys had Extremely rude service on the phone and. That you guys lost my order spent over 100$ got nothing AT ALL YET order was suppose to arrive on
4/20/13 and here it is 5/15/13 STILL NO ORDER ARE YOU GUYS EVER GONNA SEND IT. Why is it so hard to ship something to a paying customer apparently you guys cheated me out of my money. And not given me what I paid for and have missed several rugby games and practices do to the fact that you guys lost my order I risk being able to play for a high end Team because of the simple fact that you guys can't complete my transaction I paid for. So to all reading the reviews don't EVER buy off here anymore it's the worst service ever. More like WorldsWorstRugbyShop that lies and steals from you.
World Rugby Shop is a sham. Hidden charges everywhere. They deliver outside the U.S through an external company who charge much more than you agree for delivery. Also, the import duties for deliveries to addresses outside the U.S are ridiculous. You think its a bargain but its not. Stay away!
I knew nothing about rugby when a friend recommended this site. My husband is from New Zealand and on the heels of the Rugby World Cup I wanted to find him a birthday gift he would love. I never knew I would find so many fantastic items! Once they arrived, I was very happy with the quality of the items and so was my husband. I was also impressed with how quickly the items shipped and how frequently I was updated via email regarding the status of my order. One item was damaged during shipping and after one 5 minute phone call, a replacement was shipped, no questions asked. Great customer service, selection and experience! Suddenly, I'm a die hard rugby fan!
If you love the world of rugby, and you want any jersey's or any equipment, World Rugby Shop is the place to go. It is a place you can shop for anything rugby without having to travel around the world. Their staff is world class also! They are more than happy to help you in any way. There will never be another rugby shop as good as World Rugby Shop!
We have been very pleased with our purchases from World Rugby Shop. The speedy delivery was much appreciated-just in time for the move to college. The poster looks great in the dorm room and the cleats fit fine. They have won two matches already!
World Rugby Shop has been a great resource of rugby gear for years. The one time I had a shipping issue due to UPS and the Postal Service, WRS took control and resolved the situation immediately. No Hassles, great communication and speedy result. Thanks Again.
i recieved the wrong product and so now that i am in college in canada i will no longer be reciveing the jersey until christmas.
when i notified customer services of the mistake it was dealt with pleasantly and the mistake is currently being fixed
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