World Rugby Shop reviews

World Rugby Shop reviews

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About

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Worst experience ever

I am very disappointed in this online company do to the fact that you guys had Extremely rude service on the phone and. That you guys lost my order spent over 100$ got nothing AT ALL YET order was suppose to arrive on
4/20/13 and here it is 5/15/13 STILL NO ORDER ARE YOU GUYS EVER GONNA SEND IT. Why is it so hard to ship something to a paying customer apparently you guys cheated me out of my money. And not given me what I paid for and have missed several rugby games and practices do to the fact that you guys lost my order I risk being able to play for a high end Team because of the simple fact that you guys can't complete my transaction I paid for. So to all reading the reviews don't EVER buy off here anymore it's the worst service ever. More like WorldsWorstRugbyShop that lies and steals from you.
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Don't buy here!

World Rugby Shop is a sham. Hidden charges everywhere. They deliver outside the U.S through an external company who charge much more than you agree for delivery. Also, the import duties for deliveries to addresses outside the U.S are ridiculous. You think its a bargain but its not. Stay away!
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Review by confirmed purchaser

First Class

item came quickly and was well priced. I would use this company again
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Review by confirmed purchaser

One stop rugby shop!

I knew nothing about rugby when a friend recommended this site. My husband is from New Zealand and on the heels of the Rugby World Cup I wanted to find him a birthday gift he would love. I never knew I would find so many fantastic items! Once they arrived, I was very happy with the quality of the items and so was my husband. I was also impressed with how quickly the items shipped and how frequently I was updated via email regarding the status of my order. One item was damaged during shipping and after one 5 minute phone call, a replacement was shipped, no questions asked. Great customer service, selection and experience! Suddenly, I'm a die hard rugby fan!
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Review by confirmed purchaser

World Rugby Shop...World Class!

If you love the world of rugby, and you want any jersey's or any equipment, World Rugby Shop is the place to go. It is a place you can shop for anything rugby without having to travel around the world. Their staff is world class also! They are more than happy to help you in any way. There will never be another rugby shop as good as World Rugby Shop!
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Review by confirmed purchaser

Years of reliable service.

I use the site for my son and myself. Never had an issue during our years of patronage. It is a great thing, to be able to depend on World Rugby Shop.
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Review by confirmed purchaser

The only place to purchase Rugby Stuff.

The best place in the USA to purchase your Rugby needs.
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Review by confirmed purchaser

Cleats and "Driven" poster a running success!

We have been very pleased with our purchases from World Rugby Shop. The speedy delivery was much appreciated-just in time for the move to college. The poster looks great in the dorm room and the cleats fit fine. They have won two matches already!
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Review by confirmed purchaser

Outstanding Service

World Rugby Shop has been a great resource of rugby gear for years. The one time I had a shipping issue due to UPS and the Postal Service, WRS took control and resolved the situation immediately. No Hassles, great communication and speedy result. Thanks Again.
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USA Jersey

I recently ordered a USA jersey for about $90 plus shipping. Shipping was kinda expensive or just a lil slow for that price, but other than that, no complaints cause the jersey is exquisite!
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Review by confirmed purchaser

recieved wrong product first time

i recieved the wrong product and so now that i am in college in canada i will no longer be reciveing the jersey until christmas.
when i notified customer services of the mistake it was dealt with pleasantly and the mistake is currently being fixed
World Rugby Shop

Reply from World Rugby Shop

Please accept our apologies for the error in your order. We strive for a perfect shopping experience: every order on time and delivered as promised. On rare occasions, we may not get it exactly right. When that happens, we will work with you to make it right. If you ever need further assistance, just call us at 1-800-874-1001. We always love hearing from our customers!
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Review by confirmed purchaser

TEE WAS BETTER THAN SHOWN !!!

THE TEE WAS MORE COLORFUL AND COOL THAN THE ONLINE PHOTO . IT IS WELL MADE AND EMBROIDERY WAS FIRST CLASS . THANKS FOR A SUPERB PRODUCT !

World Rugby Shop Details

About this company

We provide more than quality gear and news to the world’s rugby community at large. We are wholly committed to providing a superior level of service to our customers, and that dedication stems from a passion for the game that traces deeply back to the roots of the company. When founder Bernard Frei, a lifelong rugby player, moved to the United States from all the way across the pond in Brixton, England (via Paris and Sydney), he brought with him his unending passion for the game. After meeting his wife, Frei moved down south to Birmingham, Alabama where he launched WorldRugbyShop.com – which started from scratch with the help of HTML For Dummies. Opening just in time for the 1999 Rugby World Cup, WorldRugbyShop.com was launched from the confines of Frei’s basement with only five products. But now, several years down the road, WorldRugbyShop.com has grown to be recognized as the leading retailer of Rugby gear and officially licensed merchandise for professional and amateur players, fans, and families around the world. The company also has provided several high profile partners with rugby including the 2007 Rugby World Cup, USA Rugby, South Africa Rugby Union and the New Zealand Rugby Union. Still operating out of Birmingham, WorldRugbyShop.com is a team of people passionate about rugby. With employees involved in the game’s local youth scene and several still playing, we’re a staff that’s dedicated both to the sport and making your interaction with our company a pleasure. As the story of the shop’s modest beginning would suggest, it’s a true labor of love for us, and we strive to make sure our long-term commitment to quality reflects that.

Visit World Rugby Shop

Contact information

Write to: info@365sport.com
Call us on: 1-800-874-1001
We live here: 3027 6th Ave S
35233 Birmingham
United States

Category

World Rugby Shop is ranked 1 out of 1 in the category

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World Rugby Shop is no. 1 in the category:Rugby

1. World Rugby Shop
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12 Reviews