Worthpoint reviews

Worthpoint reviews

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Not worth using.

I had been a paying member about a year or so ago. The purpose of my initially using WorthPoint was to get the previously sold prices of numismatic items. Sure, they've got some, but using eBays' Sold and Completed Listings or other internet sites featuring Coins, Tokens, etc., was / is more effective than spending money on WorthPoint.
Before canceling my subscription, I phoned them with numerous suggestions on how to improve only to be assured that they'd just completed negotiations with a "well known Numismatist" who'd be coming to work for them soon. But, mañana never seems to come! .... and I work too hard for my money, than to give it to them for "not much in return".
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BEWARE!

I tried to cancel my trial membership and was not able to. Their directions for cancellation do not work and the "help" feature is non-working as well. Also, there is no contact phone number. I had to contact my credit card before the trial expired to let them know ahead of time that this charge will be disputed when it appears. Just to update, they placed the charge on my credit card and I am currently disputing. What a nightmare this company is!
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More interested in taking your money than providing a service

If so many people have the same experience you should believe them. Worthpoint continues to charge your credit card after you write to them to no longer do so. They have taken their Goantiques site to the lowest page views of any other comparable site because of their neglect to maintain it. They promise fixes then never provide them. Their price guide consists of old ebay results and those taken from their Goantiques dealers. They excel in telling people their product will get better in the future, yet after years it only gets worse.
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Extra charges...watch out!

I also wanted to try the 7 day free trial, however I cancelled after 2 days. I was charged $24.99 a few days later. I called them wanting a refund, however, they told me that I "upgraded" during my 2 day free trial and that was extra.
On thier site, there is NOTHING said about being charged extra if you upgade, so I had to argue my case. They decided to refund me only half of my money back, so I still got stuck with a $12.95 bill for using their site for 2 days. How fair is that? :(
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Makes Fraudulant Charges on Your Credit Card

I tried Worthpoints 7 day free trial because I wanted to look something up and find its value. I did not find it and went into unsubscribe the very same day I signed up because I did not want to forget and get charges. It said my cancellation went through but I noticed they were charging me every month for the past 5 months. and DOUBLE DIPPING! 2 - $9.99 charges a couple days apart each and every month since August 2010. I emailed and called and they simply refused to help me or even consider crediting me back for the charges.

Do not trust them. I even googled them and they also have goantiques.com and other sites. I also found them on the BBB with a "F" rating with many complaints just like mine! They simply are not trustworthy so do not give them your credit card info because if you ever do cancel they mysteriously say ... "No you did not." and they will not work with you to help you.

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Worthpoint Details

About this company

WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?

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