Yandy reviews

Yandy reviews

Good
7.2
from 0 - 10
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26 Trustpilot review(s)
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Your service is so fast and courteous I am amazed!

I ordered an item that turned out was not my size and they exchanged it without question. The service was so fast it was incredible.
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A+ Service

Every single time I've shopped Yandy online I've been consistently impressed. Their prices are so affordable that I'm always able to order way more than I originally intended, while still paying less than expected. They have a huge inventory with plenty of options and I've never had an issue with them running out of my size, like so frequently happens on other lingerie websites. They also offer a free gift with any purchase (a cute little panty in your choice of style) which is such a nice touch. And every time I've placed an order it is fulfilled within the hour and I'm emailed a tracking number, no matter how many items I ordered. This sense of urgency results in me receiving my package days before promised, every single time. I even sent an email to customer service and they responded in 10 minutes! I already know that when my package arrives, it will have lots of coupons inside.. I can't wait!

I have always been pleased with the fit and quality of the items I've ordered so I've never had to send anything back. That being said, I familiarized myself with their return policy and it is very reasonable. I just can't say enough great things about this company. 5 star service for 1 star price :)
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LOVE this store....

I ordered three pieces from there website and I was a little leery at first to place the order after reading some reviews....But I took a change and did it..The package was shipped the same day I ordered it, and I received it within 3 days. (Paid $6.?? for the priority shipping).. I was very happy with my purchase and I will be ordering from them again...And my husband REALLY loves this store.. : )
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Awful company run by petty, and rude people.

I purchased a digital gift card as a birthday present for someone thinking it would be a simple way to send a nice gift. What I got in return was a four day battle with the people who run "customer service". The problem arose from their idiotic idea of being "discreet" when leaving a message if they need to verify an order. This came in the form of a message left in my voicemail saying "This is so, and so with THE ORDER please call us at --- -----" I've gotten more convincing calls from telemarketers so I dismissed it as some attempt to gain access to my information. When I finally got in contact with someone via email I was met with nothing but finger pointing, and excuses from some of the snottiest, and rudest "customer service" reps I've ever had the displeasure of coming across. The ongoing email exchange went on for FOUR DAYS before I finally got the e-card delivered. Even after all was said, and done I got one last email from someone who took it upon themselves to try and get one last digital jab at me. It was honestly one of the most pathetic excuses for a business I've come across. Do yourself a favor, and go to one of the many other websites that hawk the same products they do.
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FIRST TIME AN HORRIBLE SERViCE!!!!

new person to site order an outfit for my husband Valentine's day!!! an its mid March never recieved it an now ups lost package. I call yandy customer service"SHANON" rude customer service told me she will not send replacement because I told ups they lost my package an investigation is on!!! she said If I would have called them instead of ups they wiuld have sent replacement but since I called ups they will not send replacement till they gef their money back now!!! then question me about my mailing an shipping what the hell is it to you !! my bank is diffrent because I dont like fraud people!!! just horrible just leaving a review let people know horrible first an last time experience!! stole my money!!! never again its been a month today !!!! &yet nothing but rude customer service!!!!
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love this place!!!!

Ive ordered 2x now, im a waiting my second order now, it ships out so quickly its very impressive, I like the items, the price, and the customer service I wish all companies did business like this , the right way! Yandy all the way!!!!!
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SEXy and fun

Yandy is by far, my favorite site offering so many sexy things to chose from. True to size- NOT sure about costumes but there dresses and lingerie are gorgeous and free shipping and free panty is a +. Great customer service and fast shipping. I will tell my friends AND come back again and again-- My poor husband!!!!
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Yandy is on top for customer experience

I've shopped many sites an Yandy has the best customer service, return made simple so simple it took less then a minute to complete. The clothes are wonderful an the selection; no matter what your looking is easily navigated through. The Yandy site is a A+++ site; just a wonderful experience to shop at Yandy. I had an issue occur while shopping on the site an Yandys customer service team wason top of the issue and had it taken care of. I will continue to shop at Yandy an I send all my friends to shop here as well. Way to go Yandy; best all around site on the web. Also thanks for resolving the issue so promptly.
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Fast Shipping Inexpensive Great Products!!

So I was looking for inexpensive lingerie for a boudoir shoot and I ordered such cute bustier set and robe that I'm sooo excited about. It shipped already and with a free pair of panties. I then got another email today for a coupon and extra free pair of panties, while on the site again I found another piece for my photo shoot, and received an email shortly after that it's been shipped! I can't wait to receive everything :D First time user, will totally purchase again!
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good products better service

Always changing really fresh products. I have bought a number of outfits and there is consistency in sizing and in quality of products.
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Excellent quality products and customer service

Very impressed for product quality, speed of delivery and professional customer service handling returns
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Excellent prices & selection & exceptional customer service!

I had a problem with the post office delivering my shipment. Yandy personally responded quicker than any company I have done business with, & went beyond what you find in business today to right the situation. The order also shipped the following day, & they personally responded to my shipping problem with a phone call & followed up with a personal email. The selections are wonderful & the prices are better than you could find anywhere. I will suggest shopping with Yandy to anyone before any other online clothing & lingerie store.
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Great Customer Service

I was looking for a Halloween outfit (bottoms) & came across this site. My order was shipped fast. Tracking showed it being delivered 10/30 it wasn't. I called 10/31 & they had a new order out to me the next day 11/1. To my surprise when I got home 10/31 my original order was there & I had my costume. The girls that helped me via email & over the phone were GREAT! The bottoms are too cute & fit great. I will be back on this site soon. (Yes the second order
was returned.)
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Sent my package to the wrong country. So no item and out of pocket for what I paid

I have ordered several items through Yandy in the past but my last was my LAST
They shipped my order to another country thousands of miles away and refused to admit it, apologize or offer any solution or compensation. Stay away from this company because they will take your money and not look back
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i love this company, just not one size fits all

I ordered my Halloween costume Tuesday night at around 10:30 pm and they shipped my order that night. i received my outfit in two days with the free shipping. the outfit i got fits me perfectly. Im very happy with it! Ive never had a problem with this company and their shipping or customer service. however the one size fits all outfits that they have are one size fits xsmall/small. Other than that i have no complaints they have a huge selection and great prices. i havent had any issues with the quality of clothes I have gotten from them either.. i have been ordering from this company for a while now and they are honestly much better than some other companies that take 14 days just to ship an order from the wearhouse even when you pay for speedy shipping.
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Fast, easy to track shipping. Perfect sizing. Cute free panties.

I ordered $200+ worth of lingerie from yandy.com and it all (but one piece) fit perfectly! The shipping was free and amazingly quick (3 business days) for someone living in Alaska. Usually shipping takes 7-10 business days. The way the items were packaged was horrible though. Everything was crammed into a big plastic envelope and when it arrived, every thing was wrinkled and the bow on one piece was crushed. I am 5 foot and weigh 115 pounds so I was nervous about buying the "one size fits all" but they fit like a glove. Warning to anyone who does not wear a small "one size fits all" is a size small. I have B34 breasts and if they were any bigger, they would not have fit into the piece. I received a free thong with my order. I thought the panties would be cheap from the other reviews I read but they are actually of very good quality and very cute (pink and purple with a bow).
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Love! :)

Yandy has just about what you would need for any sizzling event and at great prices! It is very awesome for us girls that want to know our options for our special occasion. I love that they have so many great choices, and that shipping was fast! Customer service was great too! Thank you Yandy! :)
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lower your expectations

Yes the speed in delivery was there. Yes it was easy to track. However, I was disappointed w larger sizing then I expected. One pair of panties is giant in Q and the other fits perfect...hmmm. The free panty is garbage and ill probably donate it to a shelter unwarn since its better then having nothing. I'm undecided on whether id order again, deliberately I didn't order a lot expense wise in case it was a waste. Id probably keep w that thinking, only ordering if it were in the disposable budget
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DO NOT WASTE YOUR MONEY HERE.

If you want a costume just go to a Party City and spend the extra money on it. DO NOT WASTE YOUR TIME ORDERING FROM YANDY. I bought a hello kitty costume in a size small because the measurements on their site matched mine. I got the costume and I could not even fit it over my head ! I am not a big girl, only 100 pounds so I was not trying to fit into a size that wasn't mine. The costume fits an 11 year old ! I called customer service right away and they were rude from the beginning arguing with me about the measurements. I had to put my mother on the phone. As soon as she started talking to them they told her "Who are you? We can't talk to you. We need authorization from your daughter." I could not believe that I had to authorize my own mother to talk about a Halloween costume. They eventually told me that I could send the costume back and when they get it they will give me store credit. They would not let me buy the new costume and then credit my card when they get the other one. They said if I wanted to buy the costume now they would not credit my card they would give me store credit.This would mean they got $60 out of me. I need the costume by the 26th so this means I would have to pay to ship it back to them and pay for a tracking number so they can't say it got lost and they didn't get it. Then I would have to pay for next day shipping on the new costume so that it would get here in time. I decided not to send the costume back and eat the $36 spent. It is not worth the money time and aggravation. This is what the customer service rep wrote in an E-mail to me about sending the costume back "I have made a one time exception for your order for Store Credit Only as long at the item(s) is in it's original unworn condition.
Keep in mind your mother's comment were the costume was for a child. This costume does not get ANY longer it only gets wider." The length was not the problem the width was a problem which was 27inches at the bust when I measured it. What adult is 27inches I am not even a full grown adult and I am more than that. Do not buy from this site you might think you are getting a great deal, yes there stuff is cheap but there return policy sucks and there sizing charts are wrong !! So now I am out $36 and I have no costume for a Halloween party all thanks to Yandy.

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Yandy Details

About this company

Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.

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