Take 1: Agreed a Sunday delivery, get a phone call on Friday that they cannot find the wardrobe in the warehouse and that they have to reschedule. Get a call on Sunday (when away from home) from delivery man, where we were.
Take 2: Got a date and time by mail which we were supposed to confirm, which we did not do because we were away. Get a call from the delievry man delivering on that day that we never confirmed.
Take 3: Get an e-mail with a date and promise that we will get a more narrow delivery window closer to delivery. The delivery guy called when he was 2 min away from our house and did not wait when we told him we were 15min away. Furniture were left in the rain (on our instructions as we didn't want to take any other chances)
And finally: No instruction manual how to put it up.
On the positive: Good, solid and attractive piece of furniture. Thankfully the construction was intuitive enough that I managed without manual even though I am a bit concerned about 8 left-over screws.
Not sure if I would want to go that experience again given that it is not the cheapest equipment. You would want a better service. The tools and systems seem all to be in place for good service - a shame that they lack something (people?) to use them properly.
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