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Chris Brentley
Reviewer

United Kingdom

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Jura Watches

Fortis pilot pro day date

On the website it stated the watch would come with a deployment clasp, this was not the case I phoned Jura to ask why this was and was told it was a mistake on their website, if I wanted a deployment it would cost me £130 not very impressed with the customer service I received, I also did not receive the Fortis wallet with instructions for the watch. Would not buy from them again because of the misleading website, I think I may have a case for trading standards

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Reply from Jura Watches

Tuesday, January 17, 2012

Dear Chris

I am very sorry that there were items missing from your watch purchase. We have sent you a replacement wallet/instructions and the deployment clasp free of charge for the inconvenience caused.

Kind regards

Jura Watches

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