Aircondirect

Rubbish Company - Do Not Buy From Them

To be honest I wouldn't give this company any stars. I bought an airconditioning unit from them, delivered at the beginning of August 2011. We unpacked it straight away to find that it didn't work at all. It blew out at one speed only at room temperature, the lcd display didn't work and neither did a light at the back of the unit. I rang aircondirect to be told they would reduce the price for me. I told them the unit didn't work so what was the point in that. The guy I spoke to said I would be emailed a form to complete in due course. Nothing came, and after numerous emessages, telephone calls and completing their return form numerous times, the unit was picked up last week!!! Today 3rd January 2012, 4 months after it was originally delivered, I have received an email to say they are sending out a replacement!!!! I have told them I do not want a replacement, I want my money back. I have read this problem on other sites since. Please do not use this company, there are far more reputable companies out there!!