I booked once with them a hotel in Dublin and asked for a hotel in the city centre, however the travel agent booked for me a hotel in the centre of Bray and not Dublin, had i not noticing it I would be spending my holidays in another place, however they changed it for me after I made a complaint about
Great Online Travel Agent (alpharooms.com)
We have booked Venus Beach Hotel in Paphos, Cyprus through alpharooms.com.
The searching process for finding the perfect hotel according to your needs is really easy.
Payment run smoothly without any issues.
As the room we booked was twin (no double room was on the options), we forgot to mention on request box through apharooms to make this request; thus we contacted alpharooms that advised us since the booking was confirmed they couldn't make the request and we would need to contact the hotel ourselves. We did, and surprisingly the hotel had our names and reservation a day after we booked online, and arranged a double bed for us.
All in all, we had a great holiday and would use alpharooms in the near future.
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