The only reason BT still exists is I suspect based on it monopoly roots. The services are relatively expensive and not as customer friendly as they would have you believe.
Asda always boast great on price but sellection I have often found is dissappointing. Their shelves are often filled with a limited number of products and recently their price boasts have proved to be no more than hot air. A staple lunch in our house is Heinz soups where 4 tins at Asda just as recently as 3 days ago cost over £1.18 more that one of its rivals (£2.00 at Tesco - £3.18 at Asda). The selection of cold meats is both basic and usually in prepacks.
The policy of the company towards its customers is and still remains legendry. Their products outside the foodhalls are however mainly from China and that part of the world. Not even my pants are now made in the UK. For a flagship British company this is very dissappointing
I was with the company for nearly 10 years. For the first 7 it was good although dealing with overseas call centres was a bit of a pain. II was so pleased that I had several members of my family sign up to Talktalk. After then unfortunately it just got worse & worse culminating in a service promise & contract that they even put in writing yet still manage to get wrong and not fix for over 6 months. I lost track of all the staff I spoke to and it was obvious that no one really knew what was going on with nearly everyone promising and rarely delivering. I call it a flamingo syndrome - similar to a cock-up but just a lot bigger
I ordered my full set of winter tyres in December 2010 in the middle of the Grampian big freeze, which gripped the north east of Scotland for nearly 4 months last year. I was staggered when they arrived after only 3 days - I had expected to have to wait at least a week. The guidance was spot on and the tyres really do keep me on track. A rogue nail at the begining of December 2011 ruined one of the 4, but a replacement arrived 2 days later. The car the tyres were fitted to, I have just sold but I am about to order another set for my new car. The winter tyres I have no doubt made the difference between selling the old car and not selling it.
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