Big Tall Direct

Confusion on shipping

I paid extra for 2-3 day shipping and thought it would arrive 2-3 days from date of order. However, after I re-read the email confirmation, I was disappointed to see that it would actually be 5-8 days. I was counting on the clothing to take with me on vacation. But id did not get here in time. I was also disappointed that one pair of pants was back-ordered. When I got home from vacation, the package was there. I am pleased with the quality and fit of the products. Just wish I had understood the shipping procedure better. :(