Have purchased goods from 118 before and was satisfied with the service, however I ordered the wrong size for my most recent purchase and wanted to returrn the order and re-order the correct size, I rang customer service 4 times in one day and was told they would return my call with stock information, no calls were recieved and my last call at 4 pm was answered with a recorded message saying they were closed!
The website states the office is open till 5:30pm ??????
Took 6 days to be delivered, but It was sent Royal mail so I expected it, and not forgetting I had free postage.
Very pleased with Helicopter this is my second one, but it's the first one from Gadgetbox looks and flies just as described well packed with everything in the box including spare rotor blades and instructions for charging and flying.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.