I've tried using Rebtel for some time to reach my friend from Jamaica from France.
1. I got no free call that worked.
2. After a few months when attempting to add funds I could not login for 2 weeks.
3. The service center sent me 3 different login numbers, none of which worked.
4. I can't recommend them to anyone.
I bought a Clarke Tech 5100 from them and had to return it because recording was not functioning.
When they sent it back it was worse & cost me 20 euros p/p.
Avoid them they answer emails like parrots.
J'ai commandé une isolation PC. Il a fallu 5 jours de plus que prévu, et est arrivé endommagé. L'affranchissement total facturé était plus que le produit de 19,95 euros.
Je ne vais pas le renvoyer à cause de cela.
I ordered PC insulation. It took 5 days longer than expected and arrived damaged. The total postage charged was more than the product of 19.95 euros.
I am not going to send it back because of this.
I have now received the reply from Conrad here. It is strange they have not answered my emails directly, why not? This is the type of service you get from them.
I now ask them to reply DIRECTLY TO ME PLEASE.
OK Monseur Conrad.............................
O/N 26/01/2012 17:17:24
Numéro de commande : 17288323_1
Aussi maintenant que vous avez envoyé un autre invioce pour le même article?
9511333890, quel est ce car je n'ai jamais commandé plus de vous et ne le ferait jamais?
Votre entreprise est la pire arnaque que j'ai jamais rencontré sur l'Internet.
Also now you have sent another invioce for the same item?
9511333890, what is this for I never ordered more from you & never would?
Your company is the worst rip-off I have ever come across on the internet.
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Nous vous remercions pour votre message et comprenons votre déception. Pourriez-vous nous communiquer votre n° de commande afin que nous puissions vous apporter une réponse dans les meilleurs délais ?
D'avance merci.
Le service relations clientèle Conrad