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Reviews (1)

SpyCameraCCTV

Good product let down by product support.

The helicopter Salvation14 is incredibly good. I had problems getting the camera to work. There was no advice in the manual or on the website (the particular model was not even featured). I emailed my problems (no obvious support address) but received no answer. Eventually I managed to get the still images to work but not video. There is a great product here but - in my experience - no support. I doubt this review will be published.

Thursday, February 2, 2012

Reply from SpyCameraCCTV

Hi GEP,

I'm pleased to hear you're enjoying the SPYCOPTER14, we had a lot of fun testing it out prior to uploading it to our website!

I was sorry to find out you had trouble getting support. We have a Contact section at the top of our website that contains our telephone number (regional call, no 0845 numbers!) and email address. I had a look for the email you sent us asking for help but unfortunately I couldn't find anything.

I'd like to help you out, please contact Andy on tech@spycameracctv.com (9:00 - 17:30 weekdays) or give me a call on 0117 3252 470 - Option 2 (9:00 - 11:30 and 14:30 - 17:30 weekdays).

Kind regards,

Andy
For SpyCameraCCTV

GEPs profile

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GEP
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United States

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