I had previously tried to unlock my Blackberry via another company who were utterly useless - However, GSMLiberty were very helpful and prompt with their communication - the online realtime help function is very comforting. My only issue is that the instructions on how to get the MEP code could be slightly clearer - however, I searched the web and watched a video and sorted without too much trouble. Overall it was a pleasant transaction and I would definitely used them again.
I went online and found their website - it looked the same as the others out there so wasn't too worried and they allowed payments via PayPal so I wrongly assumed some level of legitimacy. However after paying my £6 and waiting 48 hours (their maximum turn-round time - according to the website) I had only received an email invoice - no unlock code. So I emailed them, used their "contact us" facility on the website and tried in vain to fine a contact number but with no success. In light of their complete lack of response I have requested a refund via PayPal and am awaiting a response. By the way - I can recommend GSMliberty for a unlock codes - received one from them in 5 mins and it was only £5 - my order ref with fonesunlock is 13548 - they are utterly useless don't go near them
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